User Manual
www.dihl.co.uk
Troubleshooting
Problem
Reason
Solution
Ingredients are cooked
unevenly.
Certain foods need shaking
halfway through the cooking
time.
See the ‘Settings’ section for more information.
Snacks are not crispy when they
come out of the air fryer.
You used a type of snack
that is meant to be prepared
in a traditional deep fryer.
Lightly brush some oil onto the snacks for a crispier
result.
I cannot slide the pan in the
appliance properly.
The basket is too full.
Do not fill the basket beyond the max level.
The basket is not placed in
the pan correctly.
Push the basket down into the pan until you hear a
click.
White smoke comes out of the
appliance.
You are preparing greasy
ingredients.
When frying greasy ingredients there will be a larger
amount of oil in the pan which produces white
smoke. This will not affect the appliance or end
result.
Home-made chips are fried
unevenly.
The chips have not been
soaked properly being frying.
Soak the potatoes in a bowl for at least 30 minutes,
take them out and dry them on kitchen paper
before frying.
Home-made chips are not
crispy when they come out of
the air fryer.
The crispiness of the chips
depends on the amount of
water and oil in the chips.
Make sure the chips are dried properly before
frying.
Cut the chips smaller for a crispier result.
Add slightly more oil for a crispier result.