D
IGITAL
C
ONTROL
I
NCORPORATED
19625 62nd Ave S, Suite B103
Kent Washington 98032, USA
425.251.0559 / 800.288.3610
[email protected], www.DigiTrak.com
DigiTrak
FBC
Operator’s Manual – Warranty
1
LIMITED WARRANTY
Digital Control Incorporated ("DCI") warrants that, when shipped from DCI, each DCI product (other than software products) will conform to
DCI’s current published specifications in existence at the time of shipment and will be free, for the warranty period (“Warranty Period”)
specified below, from material defects in materials and workmanship. In addition, DCI warrants that each DCI software product will perform in
substantial accordance with the specifications set forth in the documentation for such software for the Warranty Period specified below. The
following limited warranty
(“Limited Warranty”) is made solely to and for the benefit of the first end-user (“User”) purchasing the DCI product
from either DCI or a dealer expressly
authorized by DCI to sell DCI products (“Authorized DCI Dealer”) and is not assignable or transferable.
The foregoing Limited Warranty is subject to the following terms, conditions and limitations:
1.
A Warranty Period of twelve (12) months shall apply to the following new DCI products: receivers/locators, remote displays, battery
chargers and rechargeable batteries, and software programs and applications. A Warranty Period of ninety (90) days shall apply to all
other new DCI products, including transmitters and accessories. A Warranty Period of ninety (90) days shall also apply to services
provided by DCI, including testing, servicing, and repairing an out-of-warranty DCI product. The Warranty Period shall begin from the
later of: (i) the date of shipment of the DCI product from DCI, or (ii) the date of shipment (or other delivery) of the DCI product from an
Authorized DCI Dealer to User.
2. If a DCI product (excluding software products) does not perform as warranted during the Warranty Period, DCI will inspect the product
and if DCI determines such product to be defective, DCI will, at its sole option and discretion, either repair or replace the product. If a
software product does not perform as warranted during the Warranty Period, DCI will, at its sole option and discretion, either bring the
defective software into material compliance with the specifications for such software or refund the purchase price paid for the defective
software. THE FOREGOING ARE USER’S SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THIS LIMITED WARRANTY. All
warranty inspections, repairs and adjustments must be performed either by DCI or by a warranty claim service authorized in writing by
DCI. All warranty claims must include proof of purchase, including proof of purchase date, identifying the DCI product by serial number,
and be submitted before the end of the Warranty Period.
3. The Limited Warranty shall only be effective if: (i) within fourteen (14) days of receipt of the DCI product, User registers the DCI product
with DCI through its product registration website at
access.DigiTrak.com
; (ii) User makes a reasonable inspection upon first receipt of
the DCI product and immediately notifies DCI of any apparent defect; and (iii) User complies with all of the Warranty Claim Procedures
described below.
4. The service period for this equipment is five years from the date of manufacture. During this period, DCI will support the repair or
replacement of the products featured in this manual. A fee for repairs and replacements may be charged if the product is outside the
warranty period.
What is not covered
This Limited Warranty excludes all damage, including damage to any DCI product, due to:
failure to follow DCI’s operator’s manual and other
DCI instructions; use of a DCI product outside the specifications for which the DCI product is designed (including without limitation
temperature); abuse; misuse; neglect; accident; fire; flood; Acts of God; improper applications; connection to incorrect line voltages and
improper power sources; use of incorrect fuses; overheating; contact with high voltages or injurious substances; use of batteries or other
products or
components not manufactured or supplied by DCI; or other events beyond the control of DCI. This Limited Warranty does not
apply to any equipment not manufactured or supplied by DCI nor, if applicable, to any damage or loss resulting from use of any DCI product
outside the designated country of use. User agrees to carefully evaluate the suitability of the DCI product for User’s intended use and to
thoroughly read and strictly follow all instructions supplied by DCI (including any updated DCI product information which may be obtained
from the DCI website). In no event shall this Limited Warranty cover any damage arising during shipment of the DCI product to or from DCI.
User agrees that the following will render the above Limited Warranty void: (i) alteration, removal or tampering with any serial number,
identification, instructional, or sealing labels on the DCI product, or (ii) any unauthorized disassembly, repair or modification of the DCI
product. In no event shall DCI be responsible for the cost of or any damage resulting from any changes, modifications, or repairs to the DCI
product not expressly authorized in writing by DCI, and DCI shall not be responsible for the loss of or damage to the DCI product or any other
equipment while in the possession of any service agency not authorized by DCI.
DCI does not warrant or guarantee the accuracy or completeness of data generated by HDD locating systems. The accuracy or
completeness of such data may be impacted by a variety of factors, including (without limitation) active or passive interference (including
from salt water) and other environmental conditions, failure to calibrate or use the device properly and other factors. DCI also does not
warrant or guarantee, and disclaims liability for, the accuracy and completeness of any data generated by any external source or derived
from data generated by any external source that may be displayed on a DCI device, including (without limitation) data received from any
HDD drill rig.
DCI reserves the right to make changes in design and improvements upon DCI product from time to time, and User understands that DCI
shall have no obligation to upgrade any previously manufactured DCI product to include any such changes.
