13
Troubleshooting
Unit will not power up
•
Verify the Power Supply /
Amp jumpers on the unit
Unit will not connect
•
Verify that the LINK LED on
the unit is on solid
•
Verify units IP address,
subnet mask and gateway
•
Verify IP Address that the
unit is connecting to
•
Verify the PC that the unit is
connecting to is running the
proper software
Unit will not play audio
•
Verify the units Ready and
Link LEDs are on solid
•
Verify the units Active LED
flashes when receiving audio
•
Verify ESS - Speaker
connections
To reset the ESS Configuration back to factory default:
•
Unplug the Power
•
Press and hold down the Vol + and Vol - buttons
•
Plug the power back in
•
Wait 2 seconds
•
Release the Vol + and Vol - buttons
Technical Support
:
Telephone
: +1 847-604-9256 M-F 8am-5pm (Central Time Zone)
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