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DigiPoS Millennium Technical Manual

Level Fault Finding...................................................................................................................... 75

System Does Not Boot .......................................................................................................... 75

No VGA Output ..................................................................................................................... 75

Floppy disk failure ................................................................................................................. 75

Hard disk failure .................................................................................................................... 75

CD ROM Failure.................................................................................................................... 76

COM port failure .................................................................................................................... 76

Parallel Port Failure............................................................................................................... 76

Disk On Chip Failure ............................................................................................................. 76

Onboard LAN Failure ............................................................................................................76

System Hold or Freeze.......................................................................................................... 76

TEST SHEET.................................................................................................................... 78

WARRANTY POLICY....................................................................................................... 80

Limited Warranty .............................................................................................................................. 80

Warranty Return Procedures .......................................................................................................... 80

THE FOLLOWING SHALL VOID WARRANTY ................................................................................ 80

DIGIPOS SYSTEMS GLOBAL OFFICE LOCATIONS..................................................... 81

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Содержание Millennium Socket 370 Series

Страница 1: ...DigiPoS Millennium Technical Manual Socket 370 Series Manual Version 2 1 May 2004...

Страница 2: ...no responsibility or liability for any errors or inaccuracies that may appear in this manual including the products and software described in it Updates to this manual and additional information may b...

Страница 3: ...ening up the unit to fit additional cards and or devices All cautions and warnings on the equipment should be noted and adhered to Never pour any liquid into the opening that could damage or cause ele...

Страница 4: ...ere is a danger of explosion if the CMOS battery is incorrectly replaced Replace only with the same or equivalent type of battery Please Contact you re nearest DigiPoS Systems office for further infor...

Страница 5: ...ler 15 System Management Bus Interface 15 PC99 Compatible Power Management 15 Plug and Play Controller 16 VIA VT8604 North Bridge 16 General 16 Advanced High Performance Memory Controller 17 Accelerat...

Страница 6: ...Ports 32 PS 2 Keyboard Mouse Ports 32 Windows Shortcut Keys 32 LAN Connector 33 VGA Connector 34 Hosiden Connector 34 Power Supply Connector 34 2 5mm Barrel Connector 35 POWER DISTRIBUTION ON THE DIGI...

Страница 7: ...ub Menu 61 PnP PCI Configurations 62 Details 62 PC Health Status 64 Details 64 Frequency Voltage Control 65 Details 65 Operating System Dependant Settings 66 DOS 66 Windows 95 NT 67 Windows 98 Me 2000...

Страница 8: ...rd disk failure 75 CD ROM Failure 76 COM port failure 76 Parallel Port Failure 76 Disk On Chip Failure 76 Onboard LAN Failure 76 System Hold or Freeze 76 TEST SHEET 78 WARRANTY POLICY 80 Limited Warra...

Страница 9: ...utput on riser card IRQ I O address selection by BIOS Jumper less PARALLEL PORT One LPT port SPP EPP ECP IRQ and address selectable by BIOS USB TWO USB ports supporting Windows 95 98 Me 2000 Xp FDD 1...

Страница 10: ...connector Audio line in line out microphone in 2nd CRT and LCD TMDS output optional TV S Video and RCA connector output optional THERMAL SOLUTION One low noise 50mm fan for power supply and HDD One l...

Страница 11: ...s an example forced airflow would have to be fitted to prevent the DigiPoS from overheating As a general rule the DigiPoS Millennium requires an airflow exchange rate of a minimum of 25 CFM Cubic Feet...

Страница 12: ...yet still provides a secure mounting without the need for drilling holes in the case which will void the warranty DigiPoS Brackets To fit the bracket simply remove the case screw towards the rear of t...

Страница 13: ...s attempt to remove the heat pipe Failure to comply with this notice shall void all warranties Memory Each DigiPoS Millennium is fitted with a single module of memory Commonly referred to as laptop me...

Страница 14: ...DMA transfers Distributed DMA support for ISA legacy DMA across the PCI bus Serial interrupt for docking and non docking applications Fast reset and Gate A20 operation Edge trigger or level sensitive...

Страница 15: ...with integrated temperature sensing Internal core VCC voltage sensing Universal Serial Bus Controller USB v 1 1 and Intel Universal HCI v 1 1 compatible Eighteen level double words data FIFO with full...

Страница 16: ...channel Steerable interrupts for integrated peripheral controllers USB floppy serial parallel audio SoundBlaster MIDI Steerable DMA channels for integrated floppy parallel and SoundBlaster pro contro...

Страница 17: ...t transfers up to 1GB sec Intelligent request reordering for maximum AGP bus utilization Integrated Savage4 2D 3D Video Accelerator Optimised Shared Memory Architecture SMA 2 to 32 MB frame buffer usi...

Страница 18: ...3 3V PCI interface with 5V tolerant inputs Supports up to 5 PCI masters PCI to system memory data streaming support Delay transaction from PCI master accessing DRAM Symmetric arbitration between Host...

Страница 19: ...early Tx Rx threshold Supports a 32 bit general purpose timer with the external PCI clock as clock source to RTL8139C L Preliminary generate timer interrupt Contains two large 2Kbyte independent rece...

Страница 20: ...orrect type and options available please contact DigiPoS Systems 4 The only connectors that can be unplugged while the DigiPoS is powered are the USB connectors If any other connector is removed or re...

Страница 21: ...3 LED HDD Activity Indicator 4 Front Panel CD ROM Lock 5 LED DigiPoS Diagnostics Disk On Chip Active 6 LED Power Distribution Board Voltages 7 LED FDD Activity Indicator 8 FDD Drawer 9 FDD Release Bu...

Страница 22: ...1 Port 6 COM2 Port 7 Pulling Knob 8 Two USB Ports 9 LAN Port 10 Parallel Port 11 Parallel Port 12 COM3 Port 13 PS 2 Mouse Port 14 COM4 Port 15 PS 2 Keyboard Port 16 Microphone In Socket 17 Line In Soc...

Страница 23: ...DigiPoS Millennium Technical Manual Internal System Orientation 1 Power distribution board 2 Riser Card 3 HDD FDD sub chassis 4 CD ROM Page 23 of 81...

Страница 24: ...t extreme care is taken when removing this item not to damage or deform the blue liquid cooling assembly in any way Also please take note of the screw types and their locations when removing them so t...

Страница 25: ...orrectly fit the Socket 370 FC PGA CPU Step 1 Align your CPU by matching the blunt corner of the processor with the corresponding distinctive pinhole arrangement in the socket Step 2 After aligning th...

Страница 26: ...the socket firmly but there is no need to use excessive force Open Close Step 4 Use a screwdriver to push the processor from the plastic cavity engraved with Close to the Open end This will push your...

Страница 27: ...OARD VGA SW2 2 OFF ENABLE PCI INTERRUPT DEFAULT ON DISABLE PCI INTERRUPT Example of a Switch The configuration for this switch is SW1 1 OFF SW1 2 ON CPU Switch Settings SW1 1 SW1 2 FSB PCI OFF OFF 133...

Страница 28: ...2 rows X 13 pins CONNECTOR PS2_MS PS2 6 PIN MOUSE CONNECTOR PS2_KB PS2 6 PIN KEYBOARD CONNECTOR KB1 EXT KEYBOARD 1X5 PIN CONNECTOR PWR1 POWER 8 PIN INPUT CONNECTOR PWR POWER LED CONNECTOR LAN LAN LED...

Страница 29: ...DigiPoS Millennium Technical Manual Motherboard Orientation JP1 Network Boot Rom Socket J7 VIA Chip CPU AGP Graphics Chip SW2 SW1 MEMORY Component Side Page 29 of 81...

Страница 30: ...DigiPoS Millennium Technical Manual Pin1 HDD Connector COM 2 COM 1 Underside Page 30 of 81...

Страница 31: ...Out Initialise Printer 4 Out Data Bit 2 17 Out Select Input 5 Out Data Bit 3 18 In Data Bit 0 Return GND 6 Out Data Bit 4 19 In Data Bit 1 Return GND 7 Out Data Bit 5 20 In Data Bit 2 Return GND 8 Out...

Страница 32: ...use Keyboard Pin Signal Name 1 Data from Device 2 Not Connected 3 Ground 4 5V DC 5 Clock 6 Not Connected Windows Shortcut Keys For a standard 104 key keyboard Key Combination Resulting Action WIN R Ru...

Страница 33: ...and Gigabit Ethernet 1000BaseTX Standards Crossover Cable Pin Out 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Pin Wire Colour To Pin Wire Colour 1 White Orange 3 White Green 2 Orange 6 Green 3 White Green 1 White...

Страница 34: ...r ID 2 12 In Monitor ID 1 5 TTL Ground Monitor Self Test 13 Out Horizontal Sync 6 Red Analogue Ground 14 Out Vertical Sync 7 Green Analogue Ground 15 In Monitor ID 3 8 Blue Analogue Ground Hosiden Con...

Страница 35: ...er an LCD extra caution is to be taken in the event that the cable becomes loose If the cable becomes detached either from the DigiPoS end or the LCD end first switch off the monitor using the power b...

Страница 36: ...powered it is physically possible to short out pin 9 to either pin 5 8 or the chassis This will almost certainly result in serious damage to the motherboard and possibly to the peripheral as well If e...

Страница 37: ...er can usually be found on the inside of the front flap Please note the Modem position standard RS232 if required Application Unless specified at time of order the DigiPoS will be shipped with the def...

Страница 38: ...ing normal operation An example of continuous current is a receipt printer printing a receipt or docket Peak current is defined as the maximum current drawn for a finite period of time An example of p...

Страница 39: ...and end of the group of four small LED s below the power switch should illuminate to indicate that the DigiPoS is in diagnostic mode 3 After the initial BIOS screens have cleared a splash screen shoul...

Страница 40: ...cannot be relied upon An Example of a Printer Test Customer Display Test Please note that the Customer Display test will only work with displays that are Epson ESC PoS compliant these include all of...

Страница 41: ...and key code assignment this facility can only perform the most basic of tests The test only allows standard keys i e 0 9 a z and F1 F10 to be tested An Example of a Keyboard Test On any given PoS ke...

Страница 42: ...on asking if the displayed data is correct The data displayed should be the same as that embossed or printed on the card Please note that this test only works with keyboard wedge devices and not seria...

Страница 43: ...ansmit data and do not receive data Because of this the test menu will always show a bar code scanner test even if there is no reader attached To test a bar code scanner select the appropriate entry i...

Страница 44: ...re settings within the BIOS that are operating system dependant and have been set up in accordance to your systems configuration Altering any of these settings is not advised under any circumstances a...

Страница 45: ...gs are not OS specific and are only to be used as a last resort Integrated Peripherals Load Optimized Defaults Settings for the onboard devices Power Management Setup Loads the optimised default setti...

Страница 46: ...ption System Time HH MM SS Set the system time System Date MM DD YYYY Set the system date Diskette 1 Diskette 2 360 kB 5 1 2 MB 5 720 kB 3 1 44 1 25 MB 3 2 88 MB 3 Not installed Disabled Select the ty...

Страница 47: ...ay Tube Default Setting LCD Liquid Crystal Display CRT LCD Dual Output TV Output to a Television Optional CRT TV Dual Output Optional System Memory N A Displays amount of conventional memory detected...

Страница 48: ...lecting one of the Master or Slave drives on the Main Menu displays a sub menu like this Phoenix AwardBIOS CMOS Setup Utility IDE Primary Master Item Help IDE HDD Auto Detection Press Enter IDE Primar...

Страница 49: ...Auto Auto Detect correct mode for HDD in use Capacity N A HDD size in Mb Cylinder 1 to 65 536 Number of cylinders Head 1 to 16 Number of read write heads Precomp 1 to 2048 None Number of the cylinder...

Страница 50: ...This will decrease the time needed to boot the system Move PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimised Defaults Details Feature Options Descrip...

Страница 51: ...Self Test Boot Up NumLock Status Enabled Disabled Sets the number lock to on or off after boot up Gate A20 Option Fast Normal Gate A20 refers to the way the system addresses memory above 1Mb Extended...

Страница 52: ...Shadow Disabled D4000 D7FFF Shadow Disabled D8000 DBFFF Shadow Disabled DC000 DFFFF Shadow Disabled This enables you to move programs from 16 bit ROM to 32 bit RAM since RAM is faster than ROM This ca...

Страница 53: ...AGP Master 1 WS Write Disabled AGP Master 1 WS Read Disabled Menu Level f Move PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimised Defaults Details Fea...

Страница 54: ...hat hit the aperture range are sent to the AGP without translation See http www agpforum org for APG information AGP 4X Mode Enabled Disabled AGP Accelerated Mode Set as Enabled AGP Driving Mode Auto...

Страница 55: ...ing enable No Yes Onboard Parallel Port 378 IRQ7 Onboard Parallel Mode Normal UART 2 Mode Standard xECP Mode Use DMA 3 xParallel Port EPP Type EPP1 9 Onboard Serial Port 3 3E8H Serial Port 3 Use IRQ I...

Страница 56: ...etely disable the onboard video adapter IDE HDD Block Mode Enabled Disabled If your IDE HDD supports block mode select Enabled for automatic selection of the optimal number of block read writes per se...

Страница 57: ...Disabled 3F8H 2F8H 3E8H 2E8H This item allows you to determine the access onboard serial port 1 port 2 controllers have with which IRQ and I O address Serial Port 4 Use IRQ IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IR...

Страница 58: ...DigiPoS Millennium Technical Manual Details Cont Feature Options Description MPU 401 300 303H 310 313H 320 323H 330 333H Select a base I O address for the MPU 401 interface Page 58 of 81...

Страница 59: ...gement APM is installed on your system selecting Yes gives better power savings Video Off Option Always On Suspend Off All Modes Off Defines what state your monitor will go into when in power saving m...

Страница 60: ...ving Max Saving This option allows you to select the type or degree of power saving for Doze Standby and Suspend modes Minimum power management Doze Mode 1 hr Suspend Mode 1 hr Maximum power managemen...

Страница 61: ...DigiPoS out of Doze or suspend mode if there is activity on either the LPT port Com Ports or Both HDD FDD On Off This setting allows you to bring the DigiPoS out of Doze or suspend mode if there is ac...

Страница 62: ...sabled Enabled Normally this field is Disabled Select Enabled to reset Extended System Configuration Data ESCD when you exit Set up if you have installed a new add on device and the system reconfigura...

Страница 63: ...nal PC AT bus specification requiring a specific interrupt such as IRQ4 for serial port 1 PCI ISA PnP Devices compliant with the Plug and Play standard whether designed for PCI or ISA bus architecture...

Страница 64: ...the current temperature of the CPU case Current System Temp This gives the temperature of the temp junction inside the CPU and NOT the DigiPoS system temperature Current CPUFAN1 Speed This is the curr...

Страница 65: ...em clock generator pulses to empty slots Spread Spectrum Enabled Disabled When the system clock generator pulses the extreme values of the pulses generates excess EMI Enabling pulse spectrum spread mo...

Страница 66: ...ve programs from 16 bit ROM to 32 bit RAM since RAM is faster than ROM This can speed up video and other operations significantly but only in DOS Advanced Chipset Features OnChip USB Enabled Disabled...

Страница 67: ...ings should be left in their default state and not activated under Windows NT as it is not supported and may cause system instability Windows 98 Me 2000 Xp Please note that the Power Management settin...

Страница 68: ...ices including Modem Network Cables are attached to the DigiPoS are connected via the correct port and is orientated correctly The VGA Cable is plugged in securely using the screws to the DigiPoS The...

Страница 69: ...an be felt by putting your hand near the ventilation ports Check external power supply fan is operative As stated before the fan will only rotate when the DigiPoS is also switched on Check HDD spins u...

Страница 70: ...to try another mouse with a known good unit If this proves unsuccessful the DigiPoS unit will have to be returned to DigiPoS Systems for further investigation COM Ports Should a loop back test be run...

Страница 71: ...correctly the next option is to try another device through the diagnostics similar to the procedures described above for COM port testing Should the parallel port fail this test please contact DigiPo...

Страница 72: ...e to be checked Before any in depth testing is carried out please first check the condition of the relevant fuse by removing it and testing it out of circuit as this is the first component designed to...

Страница 73: ...These are checked as follows And also on the motherboard side to confirm the cable is not damaged or incorrectly connected If any of the voltages are missing or are outside of the tolerance values st...

Страница 74: ...y component using the following the procedure Power down the system Using full Electrostatic discharge ESD precautions remove the memory hard drive floppy drive CD ROM and any expansion cards installe...

Страница 75: ...ion of the DigiPoS Check the state of SW 2 1 to see if the onboard VGA adapter has been disabled Floppy disk failure Has the FDD drive been disabled in the BIOS Does the Floppy disk cable show any sig...

Страница 76: ...jumper settings are correct Check the orientation of the Disk on Chip is correct Check to see if there is any external damage showing to the device and that all pins are located in the socket correct...

Страница 77: ...re asked to return the DigiPoS a copy of the test sheet must be forwarded to your local DigiPoS Systems office observing any local RA procedures as this will help expedite the repair procedure After t...

Страница 78: ...ED Activates OK Failed Video Enabled OK Failed Memory Check OK Failed Ext PSU Fan When Power Applied OK Failed Ext PSU Switch Illumination OK Failed BIOS Diagnostic Pass OK Failed Voltage Check Commen...

Страница 79: ...DigiPoS Millennium Technical Manual Notes Signed Print Page 79 of 81...

Страница 80: ...Returns Authorization number will be issued and this must be attached to the goods being returned Only at this stage can the goods now be returned Any merchandise sent for repair without a valid Retu...

Страница 81: ...4038 http www digipos systems co za DigiPoS Systems United Kingdom Unit 4 Houndmills Industrial Estate Hamilton Close Basingstoke Hampshire RG21 6YT Tel 44 0 1256 390700 Fax 44 0 1256 356112 http www...

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