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NVR and hDVR Systems Setup Guide
APPENDIX B: SERVER HARDWARE TROUBLESHOOTING
Error Message
Description
Time-of-day clock stopped
The battery might be dead.
Time-of-day not set-please run the System Setup program
The time or date stored in System Setup does not match the computer clock.
Timer chip counter 2 failed
A chip on the system board may be malfunctioning.
Unexpected interrupt in protected mode
The keyboard controller may be malfunctioning or a memory module may
be loose.
WARNING: Dell’s Disk Monitoring System has detected that drive [0/1] on the
[primary/secondary] EIDE controller is operating outside of normal specifica-
tions. It is advisable to immediately back up your data and replace your hard
drive by calling your support desk or Dell.
During initial startup, the drive detected possible error conditions. When your
computer finishes booting, immediately back up your data and replace your
hard drive (for installation procedures, see “Adding and Removing Parts” for
your computer type). If no replacement drive is immediately available and
the drive is not the only bootable drive, enter System Setup and change the
appropriate drive setting to None. Then remove the drive from the computer.
Write fault
The operating system cannot write to the floppy or hard drive.
Write fault on selected drive
The operating system cannot write to the floppy or hard drive.
B.4 Dell PowerEdge® R210 chassis troubleshooting
CAUTION
: Many repairs should only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized is not covered by your warranty. Read and follow the safety instructions that came with the
product.
TROUBLESHOOTING SYSTEM STARTUP FAILURE
If your system halts during startup prior to video output, especially after installing an operating system or your system’s hardware,
check for the following conditions:
•
If you boot the system to the BIOS boot mode after installing an operating system from the Boot Manager, the system will
hang. The reverse is also true. You must boot to the same boot mode in which you installed the operating system.
•
Invalid memory configurations could cause the system to halt at startup without any video output.
For all other startup issues, note the system messages that appear on screen.
TROUBLESHOOTING EXTERNAL CONNECTIONS
Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external
devices.
