Digimerge DPP22W, Инструкция по эксплуатации

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Ultra Resolution WDR Day/Night Camera
33
Ultra Resolution WDR Day/Night Camera
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Limited Warranty
6. Use of replacement parts other than those specified by Digimerge.
7. If the products original identification (trademark, serial number, model number) markings
have been removed, defaced or altered
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER
REGARDING THE PRODUCT'S ABILITY OR EFFECTIVENESS IN PREVENTING OR
REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF
PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE
FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES
OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY,
LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers,
dealers or distributors, that are not contained in this limited warranty or in the owner's manual
are authorized by Digimerge and do not modify or expand this warranty. Some countries, states,
or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental or consequential damages for certain products supplied to consumers or the limitation
of liability for personal injury. To the extent that such restrictions on limitations apply to the products,
the above limitations and exclusions may be limited in their application. In that case, when the
implied warranties are not allowed to be excluded in their entirety, they will be limited to the
duration of the applicable written warranty, and if damages may not be limited then the above
limitations on damages apply, but only to the greatest extent permitted by local law.
Warranty Service :
Warranty service can be received by contacting your Digimerge dealer (during the warranty
period). The dealer is required to first contact Digimerge Technical Support for assistance.
In the event the problem cannot be resolved over the phone or via email, Digimerge will advise
to return the product, at customer's expense, for repair or replacement. Upon receipt of the
defective camera, Digimerge will send a repaired or replacement camera at Digimerge's
expense to the customer. Dealer should send product to:
In United States :
Digimerge Returns
Schenker Logistics
2363 E. Perry Road
Suite 171, Dock Door 44
Plainfield, IN 46168
In Canada :
Digimerge Technologies Inc.,
Attention: Repair Department
250 Royal Crest Court
Markham, Ontario, Canada
L3R 3S1
Out of warranty service : Please visit our web site (www.digimerge.com) for the name and
location of the Digimerge authorized service centers.
Digimerge
“
Pinnacle Series
”
Cameras . 5 Year Limited Hardware Warranty
Warranty : Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial
end-user purchaser that this hardware product is free from manufacturing defects in material and
workmanship under normal use for a period of five (5) years from the date of purchase.
Warranty Details :
The five (5) year warranty period consists of :
ㆍ
One (1) year over-the-counter replacement warranty covering parts and labor
ㆍ
Four (4) additional years of repair depot warranty covering parts and labor with proof of RA
issued by Digimerge tech
ㆍ
Note: Return Authorization number (RA) must be issued by Digimerge Technical Support
to the Dealer prior to product replacement at the Distributor.
Exceptions to the above warranty are :
ㆍ
Camera components including, but not limited to, moving parts, motors, fans, heaters, camera
image sensors, IR Cut Filters, DC iris and lens assemblies are warranted for a one (1) year period
ㆍ
Pan Tilt Zoom (PTZ) Cameras and related components including electrical slip ring contacts,
and pan/tilt/lens motors are warranted for a one (1) year period.
NOTE : Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and
its subsidiaries reserve the right to modify product design, specifications and prices, without
notice and without incurring any obligation.
For valid warranty claims made during the warranty period, upon proper proof of purchase (which
is defined as a "valid form of a bill of sale or receipt from an authorized retailer or distributor
showing the original date of purchase"), defective products will, at the sole discretion of Digimerge,
be repaired or replaced with equal or better product in terms of hardware features without charge
if all the conditions set forth in this document are met. Any products repaired or replaced within
the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days
from the return shipment date, or the remainder of the warranty term, whichever is longer.
Products and parts, at Digimerge's sole discretion, may be replaced with new or refurbished items,
and the products and parts replaced become the property of Digimerge. Product returned to
Digimerge must be in its original packaging or in packaging which provides the product with
protection equivalent to the original packaging, and sent with the postage charges prepaid via
a shipping method that provides for tracking of your package, to the address provided at the
time the RA (Return Authorization) was requested (see "Warranty Service" for explanation of
how to obtain an RA). The customer is responsible for all shipping costs associated with the return
of the defective products for warranty service to Digimerge warranty/repair depot facilities.
Products will be returned to the end-user freight prepaid.
Exclusions and Limitations: Any of the following will void this warranty:
1. Installation or use of the product other than strictly in accordance with the instructions
contained in the product's instruction manual;
2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity
conditions) outside of the acceptable conditions specified in the product's instruction manual;
3. If the product is subjected to misuse (not adhering to instructions supplied with the product),
negligence, modification (of hardware, firmware or software) or abuse;
4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts
of God;
5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge
approved procedures; and