LX-DANTE
User’s Guide
v1.00
Checking your PC or Mac IP configuration
●
Is the PC configured to "Obtain an IP address automatically"?
This way it will automatically acquire a Link Local automatic IP address in the same network as other Dante devices.
●
If a DHCP server is present, the PC and Dante devices will all acquire their IP addresses via DHCP.
●
Does it have a third-party firewall installed?
Standard Windows and Mac firewalls will be configured on installation.
Third party firewalls will need to be manually configured.
Please read the Dante Controller User Guide for detailed information about firewall requirements and configuration.
Network Switch Configuration and Cabling
Cables are the most vulnerable part of a network system, and“home-made” manually terminated cables can be error-prone.
If you suspect cabling issues, check for:
●
Unplugged / badly connected Ethernet cables
●
Misconfigured network switches
●
Dante devices removed, or turned off
Symptoms of network switch or cabling issues
• You cannot see one or more devices in the Dante Controller Network View • The Dante Controller shows orange
“unsuccessful subscription” icons, which usually means a device that was present earlier, is now missing • Faulty cables can
lead to intermittent faults, which may be heard as dropped samples or “cracks” in the audio • Dante devices may appear and
disappear in Dante Controller
Network Switch and Cabling Checklist
●
Are all the connected link / status lights on the network switch lit, or flashing, as expected?
●
Is the network switch powered on?
●
Is the cable correctly plugged in at the network switch and the computer / device?
●
Is the network switch correctly configured?
●
Has QoS been set up correctly?
●
Are you using a network switch from another application with an unchecked or untested configuration?
●
Did you read the network switch manual and check the configuration?
System Checklist Before installing, a PC or Mac needs to have:
●
The user logged in with administrator privileges A PC or Mac for use on the Dante network should have:
●
Latest version of Dante Controller installed
●
An audio application supporting the ASIO or Core Audio interface installed A correct PC or Mac Dante network
configuration should have:
●
The correct network interface selected
●
The correct IP addresses used
●
An audio application correctly configured to use the Dante Accelerator as its audio interface
Checking Driver Version Windows
In Windows, an installed Dante Accelerator will appear in the Device Manager. To open the Device Manager in Windows 7,
go to Control Panel > Hardware and Sound > Device Manager. The card will appear under the “Sound, video and game
controllers” group.
To check the driver version, right-click the device, select Properties, and select the Driver tab.
11.3 Dante Configuration
Sample Rate Sample rate configuration
Have the Dante Accelerator and/or other devices communicating audio data been configured with different sample rates?
Use the Dante Controller to check Dante device sample rates.
17
