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Error reporting

01750307048 B BEETLE /iPOS plus SL – User Manual 64

Error reporting

When an error condition is detected, it is reported by a repetitive train of
blinking red LED. Decode by counting the number of blinks in a train and
check against the error code table below.

Number of pulses Error description
1

M.2 SSD failed

Processor Hot

Capacitive Sense board is faulty

PCH Hot

Содержание BEETLE /iPOS plus SL

Страница 1: ...BEETLE iPOS plus SL User Manual Edition September 2018...

Страница 2: ...e send us a copy of this page if you have any constructive criticism We would like to thank you in advance for your comments With kind regards Diebold Nixdorf Pte Ltd 151 Lorong Chuan New Tech Park 05...

Страница 3: ...he reproduction transmission or use of this document or its contents is not permitted without express authority Offenders will be liable for damages All rights including rights created by patent grant...

Страница 4: ...Care of the BEETLE iPOS plus SL 10 Recycling the BEETLE iPOS plus SL 11 Warranty 12 Lithium Battery 13 Unpacking And Checking the Delivery Unit 13 Basic settings 14 Components 14 Processor Type 14 RA...

Страница 5: ...stand 30 Installing the I O Hub option 32 Connector panel 37 Connecting cables 38 Disconnecting cables 39 Storage Media 41 Replacement of the Solid State Disk 41 Replacement of the RAM 44 lnstalling s...

Страница 6: ...59 How to operate 59 Installation 59 Starting Up the System 63 Error reporting 64 POST Code 65 Technical Data 66 AC Power Adapter 67 NFC Module 68 I O Hub 69 Appendix 71 Approved Printers List 71 Abb...

Страница 7: ...ction against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco...

Страница 8: ...gnede Diebold Nixdorf erkl rer herved at f lgende udstyr Enhed overholder de v sentlige krav og vrige relevante krav i direktiv 2014 53 EF Deutsch German Hiermit erkl rt Diebold Nixdorf dass sich das...

Страница 9: ...ijiet essenzjali u ma provvedimenti o rajn relevanti li hemm fid Dirrettiva 2014 53 EC Magyar Hungarian Alul rott Diebold Nixdorf nyilatkozom hogy a eszk z megfelel a vonatkoz alapvet k vetelm nyekne...

Страница 10: ...nsmitter End users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance This device contains licence exempt...

Страница 11: ...h the IC RF Exposure limits under mobile exposure conditions antennas are greater than 20cm from a person s body Informations concernant l exposition aux fr quences radio RF La puissance de sortie mis...

Страница 12: ...the safety of the user but also cancel all warranty and liability agreements Expansion cards with electrostatically sensitive devices ESD may be marked with this sticker When opening the device or ha...

Страница 13: ...ntact power socket are easily accessible Whenever work of any kind is done on the device as well as when data cables are plugged and or unplugged the device must be completely disconnected from the li...

Страница 14: ...n as TN S network Do not use PEN conductors Please also observe the recommendations of the norm DIN VDE 0100 Part 540 Appendix C2 as well as EN50174 2 5 4 3 Thus you can help to avoid possible malfunc...

Страница 15: ...ark 05 01 A B Singapore 556741 Phone 65 6747 3828 Responsible Party U S Contact Information Diebold Nixdorf 5995 Mayfair Road N Canton OH 44720 USA Phone 1 330 490 5049 FCC Compliance Statement for pr...

Страница 16: ...esired information quickly and easily Notes in the manual are marked by this symbol This symbol is used for warnings The type and scope of application programs depend on the customer s own selection t...

Страница 17: ...d help us to reuse components and material But there are still some parts that are not reusable Diebold Nixdorf guarantees the environmentally safe disposal of these parts in a Recycling Center which...

Страница 18: ...f the product inadequate location or surroundings will not be covered by the warranty For further information on the stipulation consult your contract All parts of the product which are subject to wea...

Страница 19: ...e plus pole must be on top Always make sure that the system is switched off and the power cable is disconnected from the system before you replace the battery Unpacking And Checking the Delivery Unit...

Страница 20: ...Add on peripheral devices are delivered separately for example the magnetic swipe card reader The modules are to be mounted to the system Components The BEETLE iPOS plus SL configuration can consist...

Страница 21: ...plus SL system where it will not be exposed to extreme environmental conditions Protect the device from vibrations dust moisture heat and strong magnetic fields Ergonomic Terminal Workplace Please obs...

Страница 22: ...0307048 B BEETLE iPOS plus SL User Manual 16 Position the screen within a preferred and permit ted range of vision so that you can look onto the screen from above 30 30 40 0 Permitted range of vision...

Страница 23: ...Overview 01750307048 B BEETLE iPOS plus SL User Manual 17 Overview Front View with Stand 1 BEETLE iPOS plus SL 2 Desktop Stand 3 Touch buttons and Activities Indicator 4 Power status indicator...

Страница 24: ...B BEETLE iPOS plus SL User Manual 18 Back View with Stand 1 Side attach peripheral connection cover 2 VESA mount cover 3 Hinge cover 4 Base cover of stand 5 Cable connection cover 6 Side attach periph...

Страница 25: ...BEETLE iPOS plus SL User Manual 19 AC Power Adapter 1 AC Power Cord 2 DC Power Out 3 Power Indicator The external power supply is applicable for common line voltage It automatically adjusts itself to...

Страница 26: ...and subsequent touch for normal brightness control 2 Activity Indicator LED Off No activity LED Green Blinking Activity as configured in CMOS LED Red System error detected LED Amber POST Code 3 Power...

Страница 27: ...ferent from common capacitive touch screens which were used until now is located on the back side of the touch screen Thus the active touch surface is not touched directly anymore and therefore will n...

Страница 28: ...ally available glass cleaning product All pH neutral materials pH 6 to 8 are good for cleaning Cleaners with pH values 9 to 10 are not recommended Cleaning with water and isopropyl alcohol is possible...

Страница 29: ...vides you with the information you need to prepare for the installation of the system Dimensions Please refer to the drawings below for dimensions of the desktop and wall mount versions All dimensions...

Страница 30: ...8 B BEETLE iPOS plus SL User Manual 24 Desktop Stand Enhanced For more information about the Desktop Stand its different versions and features and its installation method please refer to the Desktop S...

Страница 31: ...allation 01750307048 B BEETLE iPOS plus SL User Manual 25 Wall mount version Required operation space Maintain at least 50 mm from the side of the system to ensure proper ventilation during the operat...

Страница 32: ...into the system location such as walkway areas hallways areas or crowded areas are not recommended Make sure that all applicable building and electric codes and accessibility requirements are followe...

Страница 33: ...ling to a stand Take the stand and the monitor out of the packaging For installation you will need a Torx screwdriver to loosen and tighten the Torx screws Preparing the display Loosen the 4 Torx scre...

Страница 34: ...lnstalling to a stand 01750307048 B BEETLE iPOS plus SL User Manual 28 Preparing the stand The stand as seen Remove the hinge cover from its bottom...

Страница 35: ...lnstalling to a stand 01750307048 B BEETLE iPOS plus SL User Manual 29 Remove the VESA mount cover from its bottom...

Страница 36: ...0 Installing display to the stand Fit the display to the stand by hooking the display with the 4 loosened Torx screws onto the 4 U shaped grooves found on the frame of the stand 1 Then tighten the scr...

Страница 37: ...lnstalling to a stand 01750307048 B BEETLE iPOS plus SL User Manual 31 Re attach the hinge cover And re attach the VESA mount cover...

Страница 38: ...g the I O Hub option Remove the hinge cover and VESA mount cover The cable holders are now seen exposed Next remove the bottom housing by pressing onto its 2 latches as indicated by the arrows With th...

Страница 39: ...2 screws comes with the I O Hub Kit as indicated by the arrows Do not tighten the screws yet only tighten them at the end of the next step The I O Hub can then be fitted by sliding it in the direction...

Страница 40: ...01750307048 B BEETLE iPOS plus SL User Manual 34 The cable loop of this cable connection to the I O Hub should be 40 mm long The I O Hub is installed as seen Next route the cables from the I O Hub thr...

Страница 41: ...7048 B BEETLE iPOS plus SL User Manual 35 And connect the cables to USB6 port 1 and 24VIN port 2 of the connector panel located under the display Re attach the cable connection cover over the connecto...

Страница 42: ...Installing the I O Hub option 01750307048 B BEETLE iPOS plus SL User Manual 36 Re attach the hinge cover And re attach the VESA mount cover...

Страница 43: ...2 0 Type A 2 24VIN Connection to power 24V DC Input 3 USB1 DP USB 3 0 Type C with DP and PD 4 USB2 USB 3 0 Type C 5 USB5 PUSB 24V 6 USB3 USB 3 0 Type A 7 USB4 USB 3 0 Type A 8 LAN RJ45 9 DVI PL2 PLINK...

Страница 44: ...r BEETLE iPOS plus SL that have a separate power cable must be connected to the same electric circuit Connect the system as described below Tilt the display to the back and remove the cable connection...

Страница 45: ...wer plugs from the grounded contact power sockets Unplug all data communication cables from the sockets of the data networks Unplug all cables from the devices With MINI DIN plugs Diebold Nixdorf keyb...

Страница 46: ...iPOS plus SL User Manual 40 The P USB connector is disengaged by pressing the spring that is marked by an arrow Manually loosen the knurled screws of the COM or DVI interface connector To release a RJ...

Страница 47: ...a data storage drive that uses memory elements in place of a rotating disk to store data The SSD easily substitutes the hard disk and emulates a hard disk drive interface Most SSDs are flash memory b...

Страница 48: ...307048 B BEETLE iPOS plus SL User Manual 42 Remove the display from the stand and lay it on a flat surface Remove the screw as illustrated Then remove the SSD RAM cover The SSD is now exposed Remove t...

Страница 49: ...e removed by pulling it in a south motion as illustrated Insert the new SSD by pushing or inserting it into the socket as illustrated before putting on and tightening the SSD screw previously removed...

Страница 50: ...he steps in Replacement of the Solid State Disk After the SSD is removed you can then proceed to replace the RAM by following the step below To unhook the RAM locate the 2 latches by its sides illustr...

Страница 51: ...Quantity 4 pieces For installation you will need the following not supplied a drill set a Torx screwdriver a marker 4 pieces of fasteners Fastener types Fasteners are not included in the wall mount k...

Страница 52: ...User Manual 46 Thorsman wall plug TP 6 x 30 http www thorsman com Recommended Screw for wall is Pan head Wood Screw TGS C3 4 8 x 38L Drill Diameter 6 mm Min Hole Depth 40 mm Load per anchor for concre...

Страница 53: ...A American Disability Association it is recommended that the highest point of the display should not exceed 1370mm height It is also recommended that the system is approximately 122cm 48 in from the f...

Страница 54: ...mension of the mounting holes on the back of the system When the system is mounted onto the wall ensure that the wall mount back plate must be attached permanently and securely to prevent the system f...

Страница 55: ...er Manual 49 Fix wall mount front plate to the system Align the 4 mounting holes of the wall mount front plate onto the mounting holes at the back of the display Secure the wall mount front plate onto...

Страница 56: ...plate installed onto the wall mount back plate that has been mounted on the wall Ensure that the hooks at both sides of the wall mount back plate are securely locked on the slots of the wall mount fro...

Страница 57: ...tion of the system is very simple the key is placed onto the magnetic probe see figure The key is held magnetically to the probe and transmits the data by an electrical USB interface The readout of th...

Страница 58: ...eripherals 01750307048 B BEETLE iPOS plus SL User Manual 52 Installation The Waiter Lock kit as seen Containing the Waiter Lock module and two M3x4 screws Remove the Waiter Lock cover on the other sid...

Страница 59: ...TLE iPOS plus SL User Manual 53 Remove either Side attach peripheral connection cover of the BEETLE iPOS plus SL The cover now removed as seen Insert the Waiter Lock module into the now exposed USB po...

Страница 60: ...S plus SL User Manual 54 Then put on and tighten two M3x4 screws Now you can attach back the Side attach peripheral connection cover The Waiter Lock is now installed The front view of the BEETLE iPOS...

Страница 61: ...hen using swipe cards the following should be observed Swipe cards should never be allowed to come into contact with liquids Swipe cards should not be bent or folded in any way Swipe cards should not...

Страница 62: ...Peripherals 01750307048 B BEETLE iPOS plus SL User Manual 56 Installation The MSR kit as seen Containing the MSR module and two M3x4 screws Remove the cover of the MSR module found on the other side...

Страница 63: ...s 01750307048 B BEETLE iPOS plus SL User Manual 57 Remove either Side attach peripheral connection cover of the BEETLE iPOS plus SL Insert the MSR module into the now exposed USB port of the BEETLE iP...

Страница 64: ...TLE iPOS plus SL User Manual 58 Then put on and tighten two M3x4 screws Now you can attach back the Side attach peripheral connec tion cover The MSR is now installed The front view of the BEETLE iPOS...

Страница 65: ...on Factory Default Virtual COM IBM USB OEM How to operate In general the barcode should be placed in front of the Barcode Reader with the aiming beam shining on If the barcode label is in scanning ran...

Страница 66: ...0307048 B BEETLE iPOS plus SL User Manual 60 Remove either Side attach peripheral connection cover of the BEETLE iPOS plus SL Insert the Barcode Reader module into the now exposed USB port of the BEET...

Страница 67: ...Peripherals 01750307048 B BEETLE iPOS plus SL User Manual 61 Then put on and tighten two M3x4 screws Attach back the cover on the Barcode Reader module...

Страница 68: ...Peripherals 01750307048 B BEETLE iPOS plus SL User Manual 62 The front view of the BEETLE iPOS plus SL with the Barcode Reader as seen...

Страница 69: ...ctions For example you may see the following message irrespective of processor type on the monitor DN ID xx xx Date xx xx is the placeholder of the BIOS version number Following the completion of the...

Страница 70: ...condition is detected it is reported by a repetitive train of blinking red LED Decode by counting the number of blinks in a train and check against the error code table below Number of pulses Error d...

Страница 71: ...OST Code When an error occurs during BIOS boot up the system will stall and the POST code will be emitted in a sequence of 8 long short blinks of the amber LED at the front panel A long blink represen...

Страница 72: ...3K3 up to 40 C Operating temperature 5 C to 40 C Humidity 5 to 85 Absolute humidity 1g m3 to 25g m3 Condensation is not permitted Display Characteristics Pixels H x V 1920 x 1080 White Luminance Cente...

Страница 73: ...RE 14443B Felica NFC Forum tags TPM Option TPM 2 0 Infineon SLB 9670 VQ2 0 AC Power Adapter Only use power supply units PSU released or approved by Diebold Nixdorf The PSU has to comply with the follo...

Страница 74: ...ght Sony Felica NXP DESfire NXP SmartMX with JCOP RF Operating Frequency 13 56 MHz Host Interface USB 2 0 full speed CCID protocol support Rated Voltage 5 V Rated Current 300mA on transmitter path RF...

Страница 75: ...power supply User interface COM5 Rated voltage 12V 5V COM6 Rated current 1A combined each supply PSUB12V 2x powered USB rated 3A PSUB24V 1x powered USB rated 3A Power output DC24 V Out 24V DC connect...

Страница 76: ...Appendix 01750307048 B BEETLE iPOS plus SL User Manual 70...

Страница 77: ...wered USB port Model Manufacturer 1 TH200i series Diebold Nixdorf 2 TH210 series Diebold Nixdorf 3 TH230 series Diebold Nixdorf 4 TH250 series Diebold Nixdorf 5 TH320 series Diebold Nixdorf Connecting...

Страница 78: ...ute for Standards D Sub D Shaped Sub miniature ESD Electronically Sensitive Devices HDD Hard Disk Drive IEC International Electrotechnical Commission ISO International Organization for Standardization...

Страница 79: ...Diebold Nixdorf Pte Ltd 151 Lorong Chuan New Tech Park 05 01A B Singapore 556741 Order No 01750307048 B...

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