Fixed Broadband
S M A R T H O M E & S M A R T O F F I C E
To dial National Numbers or Mobile – dial your ten digits
E.g. 0917152901, 0777123456
To dial IDD Numbers – dial your number beginning with 00
(Example: if you need to make a call to Australia, dial 00 followed by the country code
(614) followed by local area code and the number. E.g. 006142081111111 press # sign
after the number, in order to dial the number faster)
Call Hold
This feature enables a user to press the flash key/ flash hook and put the existing call
on hold. Press flash again to reconnect with the call on hold.
Three Way Calling
This feature enable a user to make a three-way call with two parties, by which all par-
ties can communicate with each other.
To activate a three-way call while engaged in a regular two-party call
Press the flash hook / flash key and dial the third party
Press the flash hook again after the third party answers to from a three-way call
with the two parties
To drop the third party
Press the flash hook and reconnect with the original party in a regular two-party
call
Call Transfer
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Call Transfer with three way consultation
This feature enables a user to make a three-way call with the caller and add-on
party before transferring the caller. This feature allows three-parties to be in
conversation.
•
Press the flash hook and dial the number of the add on party
•
When the call is answered, press the flash hook which forms a three-way call with
the add on party and caller
•
Hang up to transfer