9
10
Troubleshooting
Symptom
Probable Cause/Solution
Low air flow
Check that Pre-Filter and the air inlet are free from
obstructions and not blocked by dust, trash, etc. Clean
as necessary.
Emits a chlorine (disinfection) smell
Chlorine smell is normal. You can change to sleep
mode to minimize the smell in the room.
Air from the Sterilizer smells bad.
Check that Water Tank and CEF are clean. Clean Water
Tank regularly and replace CEF as necessary.
The Sterilizer has been tipped over or
fallen.
Immediately unplug the power adapter. Lift up the
Sterilizer and wipe off any water on the surface of the
machine. Allow the Sterilizer to completely dry before
resuming operation.
Water added to Water Tank, but water
level indicator is still flashing
Check that water level is not too high, and that tank is
installed correctly on base. If not, seat the Water Tank
in securely in place.
For any issues not covered here, contact Customer Assistance.
Customer Assistance
For assistance with your AquaSolvo Eco Air Sterilizer, call our Customer Service Line:
1-855-ETI-SSLI (1-855-384-7754)
8 a.m. - 5 p.m., CST, Monday – Friday
Dernier&Hamlyn Inc.
720 Northgate Parkway
Wheeling, IL 60090
PRODUCT WARRANTY
This 2 year limited warranty applies to repair or replacement of product found to be defective in material or
workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable
use or supplemental damage. Defects that are the result of normal wear and tear will not be considered
manufacturing defects under this warranty. D&HLifelabs IS NOT LIABLE FOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF
THIS WARRANTY. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights, and you also may have other rights which
vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product
from the original date of purchase.
At its option, D&HLifelabs will repair or replace this product if it is found to be defective in material or
workmanship.
This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use
not in accordance with the instruction manual.
This warranty does not cover the filter except for material or workmanship defects.
FCC STATEMENT
This device complies with related rules, operation is subject to the following two conditions.
(1) This device may not cause harmful interference and,
(2) This device must accept any interference received, including interference that may cause undesired operation.
Company Name: Dernier&Hamlyn Inc.
Address: 720 Northgate Parkway, Wheeling, Illinois, 60090
Telephone Number: 1-855-384-7754
Copyright © 2021
Dernier&Hamlyn Inc.
All rights reserved. Revised 2021/12/29
Содержание AQUASOLVO AAE-30 06 Series
Страница 8: ......
