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Limited Warranty Policy
All LCD monitors feature a three-years-limited warranty with free change in the first year from
the date of purchase. If products is determined to be defective, we will repair or replace the
product with refurbished or remanufactured parts or components during the warranty period.
This warranty is valid only for the first consumer purchaser.
This warranty does not cover cosmetic damage or damage due to acts of God, accident,
misuse, abuse, negligence, commercial use or modifications of, or to any part of the product.
This warranty does not cover damage due to improper operation or maintenance (see
manual), connection of improper voltage supply, or attempted repair by anyone other than a
facility authorized by us to service the product. This warranty does not cover irregular pixel
performance on the screen, and damages result due to delivery or improper shipping. This
warranty does not cover product sold AS IS or WITH ALL FAULTS, and failure to follow
instructions supplied with the product.
This warranty is invalid if the factory-applied serial number has been altered or removed for
the product and broken security seal.
The customer must have model number, serial number, and original proof of purchase in the
form of a bill of sales or receipt invoice, which is evidence that the unit is within the warranty
period, must be presented to obtain warranty service. Our helpful technical support and
customer service staff will attempt to correct any minor issues that might be causing the
product failure. If the technical service or customer representative is unable to fix the issue by
phone, a return material authorization (RMA) number will be issued. Along with the proof of
purchase and the RMA number, the customer can ship the defective unit back to us. Once the
defective unit is received, and tested, we will ship a replacement unit back to customer. It is
the responsibility of the customer to properly package the monitor with plugs, power supply,
etc.
We shall not be liable for the loss of the use of the product, inconvenience, loss or any other
damages, direct or consequential, arising out of the use of, inability to use, or any claim
against the customer by any other party. Some regions do not allow exclusion of incidental or
consequential damages, so the above limitations and exclusions may not apply to you.
Distributor/Retailer
