3. Turn
Bluetooth on
4. Turn off Do Not Disturb (if available on your smart device)
5. Restart app after device is restarted
6. Set Volume at a level you can hear
7. Do not close app, always run app in the background
8. Make sure accessory devices do not override your smart device settings.
If your settings are incorrect, you might miss a severe low or high glucose event.
Dexcom G5 Mobile CGM System Alarm/Alert vibrations aren’t any different from other
vibrating apps on your smart device. Medical device apps, like the Dexcom G5 Mobile
App, don’t have any special priorities over your smart device’s features. Dexcom G5
Mobile App notifications or alerts may sound or feel the same as notifications from
another app. The only way to know is to look at the screen.
Missed an Alarm or Alert?
An Alarm or Alert can’t be heard through your smart device’s speakers if headphones
are plugged in.
Make sure you unplug your headphones when you are done using them, otherwise you
might not hear an Alarm or Alert, causing you to miss a severe low or high glucose event.
Receiver Warning and Precaution
Warning
Don’t Use Damaged Goods
If your receiver is damaged or cracked, don’t use it. This could create an electrical
safety hazard or malfunction, causing possible electrical shocks.
Precaution
Keep Receiver Dry
Keep the USB port cover on the receiver closed whenever the USB cable is not attached
and do not submerge in water.
If water gets into the USB port, the receiver could become damaged and stop
displaying readings or providing alerts; you might miss a severe low or high glucose event.
Caution
U.S. law restricts the sale of the Dexcom G5 Mobile CGM System to sale by or on order
of a physician.
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Dexcom G5 Mobile CGM System Quick Start Guide
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