Troubleshooting
Problem
Possible Cause
Solution
No sound, or very low sound
signal
No phantom power
Connect or turn on phantom power
supply
Volume set too low
Increase input volume and gain on
your mixer, interface or other
sound-processing device
Microphone/sound source
positioned too far away
Place the microphone closer to the
sound source or vice versa
Rattling and cracking sounds
Moisture inside the microphone
Allow the microphone to dry in
room temperature. Avoid use of
the microphone in humid or moist
environments. Do not let the
microphone come in contact with
water or liquids.
Loud, high frequencies coming
from the speakers
Microphone positioned too close to
the speakers and is causing
feedback
Move the microphone further away
from the speakers or change the
position of the microphone from
being aimed directly at the
speakers.
Microphone signal interrupted or
cut off
Loose or broken cable
Check if the cable is plugged into
the microphone correctly. If that
does not solve the problem, try
replacing the cable.
Distortion and/or noise in the
captured sound
Too much airflow caused by vocals Use a pop filter or windshield (sold
separately)
All information and illustrations shown in this user manual are subject to change without further notice.
User manual version: 1.0
Creation date + author initials: 10-12-2015 RV Revision date + author initials: -
