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Troubleshooting

ineo 160

7-3

Troubleshooting

This section describes the errors that can appear during PC printing and
what you need to do to correct the situation.

If a problem occurs during PC printing, check the following.

7.1

Checking error messages

The [Error] indicator lights up and “PRN
Err” appears in the lower-right corner of
the display when a PC print error occurs
while the machine is in another mode be-
sides the PC print mode. If this happens,
follow the procedure below.

How to check error messages

Press the [Printer] key to enter the PC
print mode.

View the error message on the dis-
play.

Содержание ineo 160

Страница 1: ...ineo 160 Dynamic balance www develop de GDI Driver User Manual ...

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Страница 3: ...x Contents ...

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Страница 5: ...sing Plug and Play 4 5 Installing the TWAIN driver printer driver using Plug and Play under Windows XP Server 2003 4 5 Installing the TWAIN driver printer driver using Plug and Play under Windows 2000 4 7 Installing the TWAIN driver printer driver using Plug and Play under Windows Me 4 8 Installing the TWAIN driver printer driver using Plug and Play under Windows 98 SE 4 9 Reinstalling the printer...

Страница 6: ...5 Help 5 5 Easy Set 5 6 Page Layout Printer Figure 5 6 5 3 Setup tab 5 7 5 3 1 N up 5 8 N up List 5 8 Border Line 5 8 N up Style 5 9 5 3 2 Watermark 5 10 Watermark list 5 10 First Page Only 5 10 Edit Watermark 5 10 How to edit a watermark 5 10 How to create a new watermark 5 11 Delete 5 11 Shading 5 11 Style 5 11 Font 5 11 Angle 5 11 Position 5 12 5 3 3 Paper Source 5 13 5 3 4 Media Type 5 13 5 4 ...

Страница 7: ...bout 5 19 6 Control panel operations 6 1 Printer operations 6 3 General guide 6 4 Printer indicator 6 5 Starting the Print Operation 6 5 Canceling a print job 6 6 Using the bypass tray 6 8 Energy Save Mode 6 8 7 Troubleshooting 7 1 Checking error messages 7 3 How to check error messages 7 3 7 2 Main error messages 7 4 7 3 Errors and print data 7 5 MACHINE TROUBLE error 7 5 Temporary errors 7 5 8 S...

Страница 8: ...x 6 ineo 160 ...

Страница 9: ...1 Welcome ...

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Страница 11: ...refer to the manual provided with the machine Store the user s guide and the enclosed CD ROM in a safe location for future reference 2 Note No part of this manual may be copied or reproduced either in part or in whole without prior permission The contents of this manual are subject to change without notice No part of the manual may be reproduced or modified without prior per mission Screen images ...

Страница 12: ...knowledgements Microsoft Windows and Windows NT are registered trademarks of Micro soft Corporation All other product names are trademarks or registered trademarks of their re spective holders Copyright 2005 DEVELOP GmbH All rights reserved ...

Страница 13: ...2 Getting ready ...

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Страница 15: ...use the printer driver Intel Pentium 200 MHz Windows Server 2003 Windows XP SP2 or later Windows 2000 SP4 or later Windows NT Workstation Version 4 0 SP6a or later Windows Me Windows 98 SE Windows 98 128 MB RAM Windows XP Server 2003 64 MB RAM Windows 98 98 SE Me 2000 NT 4 0 IEEE 1284 parallel port ECP Nibble compatible or USB Revision 1 1 port CD ROM drive ...

Страница 16: ...2 Getting ready 2 4 ineo 160 ...

Страница 17: ...3 Connecting to a computer ...

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Страница 19: ... to connect the machine directly to a computer s parallel port Refer to Parallel port connection on page 3 4 USB port connection Use this type of connection when you want to connect the machine directly to a computer s USB port Refer to USB port connection on page 3 5 2 Reminder For details on installing the optional network interface card and connect ing the 160F to a network refer to the User s ...

Страница 20: ... frequency interference The parallel port is compatible with IEEE1284 type B standards How to connect the machine to the parallel port 1 Turn off both the machine and your computer 2 Connect one end of the parallel cable to the parallel port printer port of the computer 3 Connect the other end of the cable to the parallel port on the back of the machine Secure the interface cable connectors using ...

Страница 21: ...Connecting to a computer 3 ineo 160 3 5 3 3 USB port connection Use the USB cable type B to connect the machine s USB port to the USB port on your computer ...

Страница 22: ...3 Connecting to a computer 3 6 ineo 160 ...

Страница 23: ...4 Installing the printer driver ...

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Страница 25: ...ork connection settings refer to the User s Guide for the Network Interface Card 2 Note In order to use IPP network printing the IPP printing settings must be specified when the printer driver is installed For details on specifying the IPP printing settings refer to the manual provided with the network inter face card Connection Method Compatible Operating Systems Printer Driver Installation Follo...

Страница 26: ... systems Installation using the Add Printer Wizard When installing the printer driver by using the Add Printer Wizard the instal lation procedure is the same for all operating systems With Windows 98 SE With Windows Me With operating systems other than Windows Me and 98 SE Install the USB composite de vice driver Install the USB printing sup port driver Install the TWAIN driver Install the USB pri...

Страница 27: ...ndows running insert the CD ROM into your computer s CD ROM drive 2 Turn on the machine 3 When the machine is ready connect it to the computer with the USB cable The Found New Hardware Wizard dialog box appears First install the TWAIN driver When using Windows XP SP2 select do not connect in the Found New Hardware Wizard dialog box and then click Next 4 Select Install from a list or specific locat...

Страница 28: ...iver 4 6 ineo 160 8 Click Finish This completes the installation of the TWAIN driver The Found New Hardware Wizard dialog box appears again Next install the printer driver 9 Repeat steps 4 through 8 to install the printer driver ...

Страница 29: ... Device Drivers dialog box and then click Next The Locate Driver Files dialog box appears 6 Select Specify a location and click Next 7 Click Browse on the next dialog box browse to Driver language 2k_XP on the CD ROM and then click Open Select the language you prefer For example if you prefer English browse to Driver English 2k_XP 8 Click OK and follow the instructions that appear on the screen un...

Страница 30: ...pecify a location and then click Browse 6 Browse to Driver language Win9x on the CD ROM and then click OK Select the language you prefer For example if you prefer English browse to Driver English Win9x 7 Click Next and then follow the instructions that appear on the screen until you can click Finish 8 Click Finish This completes the installation of the TWAIN driver The Add New Hardware Wizard dial...

Страница 31: ... 6 Select Specify a location and then click Browse 7 Browse to Driver language Win9x on the CD ROM and then click OK Select the language you prefer For example if you prefer English browse to Driver English Win9x 8 Select The updated driver Recommended and then click Next 9 Click Next and then follow the instructions that appear on the screen until you can click Finish 10 Click Finish This complet...

Страница 32: ... the instructions that appear on the screen until you can click Finish 16 Click Finish This completes the installation of the USB printing support driver The Add New Hardware Wizard dialog box appears again Next install the TWAIN driver 17 Repeat steps 10 through 15 to install the TWAIN driver The Add New Hardware Wizard dialog box appears again Next in stall the printer driver 18 Repeat steps 10 ...

Страница 33: ...ck Printers 2 Delete the appropriate printer If Windows XP Server 2003 or 2000 is being used continue with step 3 If Windows Me or 98 SE is being used skip to step 4 3 Click Server Properties from the File menu display the Drivers tab delete the appropriate printer and then click OK 4 Restart the computer 5 Use the USB cable to connect the machine to the computer 6 Follow the on screen instruction...

Страница 34: ...With Windows running insert the CD ROM into the CD ROM drive of your computer 2 Click the Windows Start button and then click Printers and Faxes 3 Select Add a printer from the Printer Tasks menu The Add Printer Wizard starts 4 Click Next 5 Select Local printer attached to this computer and then click Next 6 Select Use the following port and then select LPT1 Recommended Printer Port 7 Click Have D...

Страница 35: ... Select the language you prefer For example if you prefer English browse to Driver English 2k_XP 9 Click Open again and then click OK 10 Select the printer to be installed and then click Next 11 Continue selecting the appropriate settings according to your printer setup and clicking Next until Finish appears 12 Click Finish ...

Страница 36: ...the Windows Start button point to Settings and then click Printers The Printers window appears 3 Double click the Add Printer icon The Add Printer Wizard starts 4 Select the connection method for the printer and then click Next If Windows 2000 is being used click Next and then select Local printer If Windows NT 4 0 is being used select My computer 5 Select LPT1 as the printer port and then click N...

Страница 37: ...nue selecting the appropriate settings according to your printer setup and clicking Next until Finish appears 11 Click Finish Installing the printer driver using the Add Printer Wizard under Win dows Me 98 SE 98 1 With Windows running insert the CD ROM into the CD ROM drive of your computer 2 Click the Windows Start button point to Settings and then click Printers The Printers window appears 3 Dou...

Страница 38: ...4 Installing the printer driver 4 16 ineo 160 9 Select the printer to be installed and then click Next 10 Select LPT1 as the printer port and then click Next 11 Click Finish ...

Страница 39: ... Windows 2000 NT 4 0 Me 98 SE or 98 is being used click the Start button point to Settings and then click Printers 2 Delete the appropriate printer If Windows XP Server 2003 or 2000 is being used continue with step 3 If Windows Me or 98 SE is being used skip to step 4 3 Click Server Properties from the File menu display the Drivers tab delete the appropriate printer and then click OK 4 Restart the...

Страница 40: ...4 Installing the printer driver 4 18 ineo 160 ...

Страница 41: ...5 Configuring printer driver settings ...

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Страница 43: ...window select the 16BW 1 or 16BW 2 icon 3 To display the printer driver settings click Printing Preferences from the File menu To display the Device Options tab click Properties from the File menu Displaying settings under Windows 2000 NT 4 0 Me 98 SE 98 1 Click the Windows Start button point to Settings and then click Printers 2 Select the 16BW 1 or 16BW 2 icon 3 To display the printer driver set...

Страница 44: ...ing printer driver settings 5 4 ineo 160 2 Note Use the four tabs Setup Paper Quality and Device Options to configure the printer driver settings The driver version for the printer can be checked on the About tab ...

Страница 45: ...e Options The actual buttons displayed may vary depending on the operating system OK Click this button to exit the dialog box and apply all settings you changed Cancel Click this button to exit the dialog box without applying any changes Apply Click this button to apply all settings you changed without exiting the dialog box Help Click this button to view help information about the items in the cu...

Страница 46: ...hanges to Delete while an Easy Set setup is selected from the list Clicking the Delete button deletes the currently highlighted setup Page Layout Printer Figure The Page Layout image shows what the printed document will look like us ing the current printer driver settings The Page Layout image changes as you select different settings The Printer Figure image shows a graphic image of what trays and...

Страница 47: ...Configuring printer driver settings 5 ineo 160 5 7 5 3 Setup tab The Setup tab contains settings for N up Watermark Paper Source and Media Type ...

Страница 48: ... tab is selected The Scaling setting on the Paper tab is anything other than 100 N up List Click the down arrow button and then select the number of document pages that should be printed on each sheet of paper Selecting 2 up for example prints two document pages on each sheet of paper Selecting Off prints one document page per sheet Border Line Select this check box to print a border around each p...

Страница 49: ...o 160 5 9 N up Style Clicking this button displays the dialog box shown below Click the style you want to use when printing multiple document pages on each sheet of paper 2 Note This button is not available when Off is selected in the N up box ...

Страница 50: ...mark text from the list that appears First Page Only Select this check box when you want the watermark to be printed on the first page only Clear the check box to print the watermark on all pages 2 Note The First Page Only check box is not available if None is selected in the Watermark list Edit Watermark Clicking this button displays the Watermark dialog box How to edit a watermark 1 To edit a wa...

Страница 51: ... check boxes to turn bold style and italic style on check box se lected or off check box cleared Font Use the settings in this group box to specify the typeface and the point size of the watermark text Type Face You can specify any of the typefaces currently installed on your computer s operating system as the typeface of the watermark text Size Specify text size between 8 and 200 points Angle Use...

Страница 52: ...iver settings 5 12 ineo 160 Position Use this setting to specify the position where the watermark text should be printed You can specify a position by using horizontal and vertical values Horizontal 0 to 100 Vertical 0 to 100 ...

Страница 53: ...pecified under Output Paper Size on the Paper tab 2 Note If the optional paper feed unit is installed Tray 2 appears For details refer to Device Options tab on page 5 19 In addition only A4 or Let ter size plain paper can be loaded into Tray 2 5 3 4 Media Type Click the down arrow button and then select the type of media to be used for printing 2 Note If Auto is selected in the Paper Source box th...

Страница 54: ...ttings 5 14 ineo 160 5 4 Paper tab Use this tab to configure settings related to your original and to the medium on which you are printing You can also specify the number of copies to be printed and the orientation of the print image ...

Страница 55: ...paper size that you want to edit You can specify up to 32 custom paper sizes New Click this button to display settings for specifying a custom paper size Edit Click this button to display a dialog box for editing the paper size settings of the custom paper size currently selected in the list Delete Click this button to delete the custom paper size currently selected in the list Name Type in the na...

Страница 56: ...is check box causes the printed image to be resized automati cally so it matches the size selected in the Output Paper Size list 2 Note The Fit to Paper check box is not available if Scaling is set to any setting other than 100 Output Paper List To specify a paper size that is different from the size specified under Original Document Size click the down arrow button and then select a paper size fr...

Страница 57: ... the document from the first page to the last page five times Selecting Off prints all copies of each page as a set If you have 5 specified for Copies for example this setting would print five copies of page one fol lowed by five copies of page two etc 2 Note The Collate setting may not be available with some applications Collating is not available when 1 is specified in the Copies box If Collate ...

Страница 58: ...er 600 600 dpi or 300 300 dpi as the printing resolution 2 Note 600 600 dpi provides better quality but it also takes longer to print at this setting than at 300 300 dpi 5 5 2 Adjustment Contrast Use this setting to adjust the contrast of the print image Type or select a val ue between 0 and 100 Brightness Use this setting to adjust the brightness of the print image Type or select a value between ...

Страница 59: ... unit is in stalled To add tray 2 from the Installable Options list to the Installed Options list select Tray 2 and then click the Add button To remove tray 2 from the Installed Options list select Tray 2 and then click the Remove button 5 6 2 About To display version and copyright information about this printer driver click the About button or the About tab ...

Страница 60: ...5 Configuring printer driver settings 5 20 ineo 160 ...

Страница 61: ...6 Control panel operations ...

Страница 62: ......

Страница 63: ...chine 6 1 Printer operations The machine s default mode is the copy mode Normally when printing is per formed from a connected computer print ing begins automatically See Starting the Print Operation on page 6 5 for more information When printing with Bypass selected in the Paper Source list on the Set up tab refer to Using the bypass tray on page 6 8 ...

Страница 64: ... the Printer key is pressed 3 Error indicator Lights up in orange if an error or malfunction occurs 4 Display While print data is being received PC PRN appears in the display If the Printer key is press while the machine is receiving print data the Printer indicator is lit the paper source and paper size for the print job are indicated in the display 5 No C key Press to reply No to the confirmatio...

Страница 65: ...machine is in the copy mode when a print command is executed on a connected computer printing begins automatically if no operation is performed in the copy mode for 30 seconds If the 160F receives print data while a fax operation is being performed printing begins Printer Indicator Description Blinking Machine is receiving print data even while in another mode A machine error has occurred On When ...

Страница 66: ...s the Printer key 2 Make sure the machine s display shows PC PRINT PRINTING or PC PRINT RECEIVING The message that appears differs depending on the status of the machine 3 Press the Stop key The PC JOB CANCEL confirmation message appears 4 Press the Yes key to cancel the print job Press the No C key to resume printing If no key is pressed within 5 sec onds printing will resume JOB CANCELED appears...

Страница 67: ... procedure to cancel a print job while any of the following messages is indicated on the display PAPER EMPTY INCORRECT PAPER SIZE NO SUITABLE PAPER PAPER SIZE ERROR LOAD PAPER PAPER JAM FRONT COVER OPEN FUSER COVER OPEN TONER EMPTY MEDIA TYPE ERROR REMOVE PAPER IN BYPASS TRAY RECEIVING ...

Страница 68: ...g the paper from the bypass tray 4 Repeat step 3 as many times as nec essary until printing of the document is complete 2 Note Be sure to execute the print operation from the computer first and then place the paper onto the bypass tray If there is already paper on the by pass tray when you execute the print operation remove it and then place it again onto the bypass tray The bypass tray can be loa...

Страница 69: ...7 Troubleshooting ...

Страница 70: ......

Страница 71: ...inting check the following 7 1 Checking error messages The Error indicator lights up and PRN Err appears in the lower right corner of the display when a PC print error occurs while the machine is in another mode be sides the PC print mode If this happens follow the procedure below How to check error messages 1 Press the Printer key to enter the PC print mode 2 View the error message on the dis pla...

Страница 72: ...orrect paper into the tray and change the pa per size in the Utility mode Tray2 option Use a paper feed unit loaded with paper of the correspond ing size INCORRECT PAPER SIZE Paper size specified by the printer driver is not loaded in the specified paper tray PAPER EMPTY There is no paper in the spec ified tray or the specified tray is not loaded in the machine Load paper into the tray or load Tra...

Страница 73: ...our service representative Temporary errors The machine retains current print data in memory whenever any of the easily correctable errors listed below occurs As soon as the condition causing the error is corrected the machine automatically resumes printing PAPER JAM INCORRECT PAPER SIZE PAPER SIZE ERROR COVER OPEN NO SUITABLE PAPER PAPER EMPTY MEDIA TYPE ERROR 2 Note You can cancel a print job st...

Страница 74: ...7 Troubleshooting 7 6 ineo 160 ...

Страница 75: ...8 Specifications ...

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Страница 77: ...es min A4 L Letter L 600 dpi RAM Share with machine Interfaces IEEE 1284 Parallel USB Revision 1 1 except for Windows 98 and Windows NT Printer language GDI Fonts Windows Supported operating sys tems Windows Server 2003 Windows XP SP2 or later Windows 2000 SP4 or later Windows NT Workstation Ver sion 4 0 SP6a or later Windows Me Windows 98 Second Edi tion Windows 98 Windows Terminal Server Windows...

Страница 78: ...8 Specifications 8 4 ineo 160 ...

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