Troubleshooting
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22 / 28
06/2020
Troubleshooting
List of user infos related to the tools
Number
Description
Procedure
I004
Span failure
1- Span value from torque sensor is outside bounds.
2- Try once again to start the tool with no mechanical
constraints. If the problem occurs again, contact your
Desoutter representative for support.
I005
Offset failure
1- Offset value from torque sensor is outside bounds.
2- Try once again to start the tool with no mechanical
constraints. If the problem occurs again, contact your
Desoutter representative for support.
I026
Tool maintenance alarm n1
1- The tool tightening counter has been reached.
I027
Tool maintenance alarm n2
1- The tool tightening counter has been reached.
I038
Tool logs
1- Unexpected tool software exception.
2- Log file has been generated by the tool.
3- Contact your Desoutter representative for support.
I046
Abnormal battery current
1- Abnormal battery current consumption. Check the
Pset settings.
2- This error can be due to wrong speed settings.
I063
Battery pack removed
1- Battery pack removed from the tool detected.
2- After few seconds, the tool will shutdown
I065
External start ignored
1- External start detected but ignored.
2- Check tool and external start configuration.
I103
Invalid rotary selector direction
1- Change the direction of the rotary selector.
2- Verify that the rotary selector is in correct position
or not damaged.
I205
Torque settings
1- Invalid Torque setting: torque is greater than tool
characteristics.
2- Check Pset settings with the tool characteristics.
I206
Speed settings
1- Invalid speed setting: speed is greater than tool
characteristics.
2- Check Pset settings with the tool maximum speed.
I210
Invalid Pset selected
1- The selected Pset does not match the Pset selectable
in the Assembly Process.
I211
Invalid trigger configuration
1- The tool connected to the system is not equipped
with the trigger required by the trigger configuration.
2- Adjust your trigger configuration to the tool or
change the tool according to the trigger configuration.
I224
IGBT too hot
1- Power electronics too warm.
2- Let the system cool down.
I251
No Pset selected
1- No Pset selected.
2- Select a Pset.
I270
Time settings
1-Invalid Time setting|2-Check Pset settings with cor-
rect time value settings
W010
Tool calibration expired
1- The tool calibration date has expired.
2- A tool calibration needs to be done to ensure the
measurement accuracy.
W028
Battery tool version error
1 - Battery tool version and system version are not
compatible.
W030
The battery is low.
1- The battery is low.
2- Recharge the battery.
W033
Tool time error
1- The tool time is not set correctly. The tightening re-
sults will not be time stamped.
2- Connect the tool to the system to set date and time.
