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111035-01F

TROUBLESHOOTING

WARNING: Turn off and unplug heater and let cool before servicing.

Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note:

All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Ignitor electrode not con

nected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode positioned

wrong

7. Ignitor electrode broken

1. Gas supply turned off or equip

ment shutoff valve closed

2. Control knob not in PILOT

position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when in

stalled

5. Depleted gas supply (propane/

LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not

correct

OBSERVED PROBLEM

When ignitor button is pressed,

there is no spark at ODS/pilot

When ignitor button is pressed,

there is spark at ODS/pilot but

no ignition

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing. Keep

ignitor cable dry

3. Tighten nut holding piezo ig

nitor to base panel of log set. Nut

is located behind base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to PILOT

position

3. Press in control knob while in

PILOT position

4. Continue holding down con

trol knob. Repeat igniting op

eration until air is removed

5. Contact local propane/LP gas

company

6. Clean ODS/pilot (see

Cleaning

and Maintenance

, page 25) or

replace ODS/pilot assembly

7. Replace gas regulator

Содержание VDL18PR

Страница 1: ...supplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference UNVENTED VENT FREE GAS LOG HEATER OWNER S OPERATION AND INSTALLATION...

Страница 2: ...ier WARNING This appliance is for installation only in a solid fuel burning mason ry or UL127 factory built fireplace or in a listed vent less firebox enclosure It is design certified for these installationsinaccordance with ANSI Z21 11 2 Excep tion Do not install this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvent...

Страница 3: ...manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous WARNING Do not use a blower insert heat exchanger insertorotheraccessorynotap proved for use with this heater safety information Continued WARNING Donotallowfans to blow directly into the heater Avoidanydraftsthatalterburner flame patterns Ceiling fan...

Страница 4: ...em The ODS shuts down the heater if enough fresh air is not available See Air for Combustion and Ventilation page 6 If heater keeps shutting off see Troubleshooting page 27 safety information Continued 11 Do not run heater where flammable liquids or vapors are used or stored or under dusty conditions 12 Do not use this heater to cook food or burn paper or other objects 13 Do not use heater if any ...

Страница 5: ...venting There is no heat loss out a vent or up a chimney Heat is generated by realistic flames This heater is designed for vent free operation with flue damper closed It has been tested and approved to ANSI Z21 11 2 standard for unvented heaters State and local codes in some areas prohibit the use of vent free heaters This heater may also be operated as a vented decorative ANSI Z21 60 product by o...

Страница 6: ...e Includes the room in which you will install heater plus any adjoining rooms with doorless pas sageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height __________cu ft volume of space Air For Combustion and Ventilation WARNING This heater shall not be installed in a confined space or unusually tight con struction unless p...

Страница 7: ...our options are as follows A Rework worksheet adding the space of an adjoin ingroom Iftheextraspaceprovidesanunconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air From Inside Building B Vent room directly to the outdoors See Ventila tion Air From Outdoors page 8 C Install a lower Btu Hr fireplace if lower Btu Hr size makes room unconfined air fo...

Страница 8: ...ater WARNING Seal any fresh air vents or ash clean out doors located on floor or wall of fire place If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING Never install the heater in a bedroom or bathroom unless installed as a vented appliance see page 12 in a recreational vehicle where curtains furniture clothing or other flammable o...

Страница 9: ...rances from floor ceiling and adjoining wall Installation Continued LOG SIZING REQUIREMENTS Log Minimum Firebox Size Height Depth Front Rear Width Width 18 17 14 24 20 24 17 14 28 21 30 17 14 34 24 36 17 14 40 30 Measured at 14 depth MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALS Log Size Side Wall Ceiling 18 24 16 42 30 and 36 Figure 4 Minimum Clearance for Combustible to Wall Minimum 16 fr...

Страница 10: ...t have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have noncombustible material behind it Noncombus tible material must extend at least 8 up for all models If noncombustible material is less than 12 you must install the fireplace hood accessory 24 30 and 36 Models Only See Fig...

Страница 11: ...e touch If installed properly these temperatures meet the requirement of the national product standard Follow all minimum clearances shown in this manual Installation Continued Figure 6 Minimum Mantel Clearances Without Using Hood Figure 7 Minimum Mantel Clearances When Using Hood Minimum Noncombustible Material Minimum Non Combustible Material Height Distances to Underside of Mantel Top of Firepl...

Страница 12: ... keep damper open Installation instructions are included with clamp accessory See chart below for minimum permanent flue opening you must provide Attach damper clamp so the minimum permanent flue opening will be maintained at all times Area of Various Standard Round Flues Diameter Area 5 20 sq inches 6 29 sq inches 7 39 sq inches 8 51 sq inches Chimney Minimum Permanent Height Flue Opening 6 to 15...

Страница 13: ...eady Models Only 2 Locate two masonry screws in hardware package 3 Place heater base in fireplace 4 Place logs in their proper position on heater base see Installing Logs page 18 5 Center heater base and logs front to back and side to side in fireplace 6 Carefully remove logs without moving heater base 7 Mark screw locations through one hole on each side of the base see Figure 13 If install ing in...

Страница 14: ...ote Receiver Remote Receiver Push Button Clips Figure 14 Disconnecting Jumper Wire from Control Valve Bracket Jumper Wire Control Valve Battery Clip 9 Volt Battery Terminal Wires Pad Installing Batteries for Remote Receiver and Hand Held Remote Control Two 9 volt alkaline batteries not included are required to operate this heater with the wireless hand held remote control set One battery must be i...

Страница 15: ... regulator The external regulator will reduce incoming gas pressure You must reduce incoming gas pressure to between 11 and 14 of water If you do not reduce incoming gas pres sure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 18 Pointing the vent down protects it from freezing rain or sleet CAUTION Useonlynew black ironorsteelpipe Int...

Страница 16: ...n flame to check for a leak Applyanoncorrosiveleakdetec tion fluid to all joints Bubbles forming show a leak Correct all leaks at once CAUTION Make sure exter nal regulator has been installed between propane LP supply and heater SeeguidelinesunderCon necting to Gas Supply page 15 Figure 19 Gas Connection Variable Manually Controlled Only Purchase the optional CSA design certified equipment shutoff...

Страница 17: ...air 3 Check all joints from gas meter to equipment shutoff valvefornatural gas or propane LPsup ply to equipment shutoff valve for propane LP see Figures 22 and 23 Apply noncorrosive leak detection fluid to all joints Bubbles form ing show a leak 4 Correct all leaks at once Installation Continued Figure 21 Equipment Shutoff Valve Open Closed Equipment Shutoff Valve Pressure Testing Heater Gas Conn...

Страница 18: ...on instructions in this manual Flames contact ing logs will create soot It is very important to install the logs exactly as instructed Do not modify logs Only use logs supplied with heater Variable Manually Controlled Models VSL 1 Place rear log on 2 pins on rear brackets see Figure 24 2 Place front log on grate fingers making sure V notches in log fit over grate fingers see Figure 25 3 Place cont...

Страница 19: ...BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you c...

Страница 20: ...n the safety information page 19 column 2 If you don t smell gas go to the next step 6 Slightly depress and turn control knob counterclockwise to the PILOT position Keep control knob pressed in for five 5 seconds see Figure 31 Note You may be running this heater for the first time after hooking up to gas sup ply If so the control knob may need to be pressed in for 30 seconds or more This will allo...

Страница 21: ...ed in for30 seconds after lighting pilot After 30 seconds release control knob Now follow steps 9 and 10 under Lighting Instructions page 20 Remote Ready Models for your safety read before lighting WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by han...

Страница 22: ...b clockwise to the OFF position see Figure 32 5 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information page 21 column 2 If you don t smell gas go to the next step 6 Press in and turn control knob counter clockwise to the PILOT position Press in control knob for five 5 seconds see Figure 32 Note You may be runnin...

Страница 23: ...RTANT Do not leave the selector switch in the REMOTE or ON position when the pilot is not lit This will drain the battery TO TURN OFF GAS TO APPLIANCE Shutting Off Heater 1 Remove control cover log see Figure 32 page 22 2 Turn control knob clockwise to the OFF position 3 If Using Optional Hand Held Remote Let unit cool Remove front log and set sensor selector switch to the OFF position to prevent ...

Страница 24: ...he MANU mode 2 The receiver continuously receives signals from the hand held remote to control the room temperature If the hand held re mote is misplaced obstructed or for any reason cannot transmit to the receiver the receiver will shut off the fireplace This will occur in 8 or more minutes depending upon location of remote transmitter and strength of batteries Key Pad Lock Feature This feature a...

Страница 25: ...es will create soot main burner Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with a small blue flame present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool Remove blockage Blocked burner fla...

Страница 26: ...oft cloth or vacuum cleaner nozzle 6 Blow air into the primary air holes on the injector holder 7 In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 8 Replace front log and control cover log see Installing Logs page 18 Clean the pilot assembly also A yellow tip on the pilot flame indicates dust and dirt in the pilot as sembly There is a small pilot air inlet...

Страница 27: ...en in stalled 5 Depleted gas supply propane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct OBSERVED PROBLEM When ignitor button is pressed there is no spark at ODS pilot When ignitor button is pressed there is spark at ODS pilot but no ignition REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding...

Страница 28: ...ilot lights but flame goes out when control knob is released Burner does not light after ODS pilot is lit Delayed ignition of one or both burners Burner backfiring during com bustion REMEDY 1 Press in control knob fully 2 After ODS pilot lights keep control knob pressed in 30 seconds 3 Wait one minute for safety in terlock system to reset Repeat ignition operation 4 Fully open equipment shutoff va...

Страница 29: ... all causes of residue deposits completely clean fire place and appliance off residue before reusing appliance Remote does not function Re mote Ready Models Only Heaterproducesaclicking tick ing noise just after burners are lit or shut off REMEDY 1 Check burner for dirt and debris If found clean burner see Cleaning and Mainte nance page 25 2 Replace gas control 3 Problem will stop after a few hour...

Страница 30: ...only 3 Locate and correct all leaks see Checking Gas Connec tions page 16 1 Open window and or door for ventilation 2 Contact local natural or pro pane LP gas company 3 Clean ODS pilot see Cleaning and Maintenance page 25 1 Locate and correct all leaks see Checking Gas Connec tions page 16 2 Replace control valve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see ...

Страница 31: ...m 14 10 5 14 10 5 Minimum 11 5 11 5 Shipping Weight 36 lbs 36 lbs 38 lbs 38 lbs For purpose of input adjustment American Chestnut Logs American Chestnut Logs 24 18 Remote Ready 30 and 36 Remote Ready Btu Variable 20 000 30 000 20 000 39 000 26 000 39 000 Type Gas Propane LP Natural Propane LP Natural Ignition Piezo Piezo Piezo Piezo Manifold Pressure 8 0 W C 3 5 W C 8 0 W C 3 5 W C Inlet Gas Press...

Страница 32: ...8 2 24 15 16 17 19 18 8 21 26 22 9 4 11 10 28 3 12 20 29 13 6 20 25 25 25 25 5 7 Illustrated Parts Breakdown Variable Manually Controlled Flame Max Classic Walnut Log Models VSL18P VSL18N VSL24P and VSL24N 3 ODS Pilot Propane LP 3 ODS Pilot Natural Gas ...

Страница 33: ... 1 14 099056 21 099056 20 099056 31 099056 26 Injector 1 15 110790 01 110790 01 110790 01 110790 01 Left Front Burner Bracket 1 16 110790 02 110790 02 110790 02 110790 02 Right Front Burner Bracket 1 17 110793 01 110793 01 110793 01 110793 01 Piezo Bracket 1 18 110817 01 110817 01 110817 01 110817 01 Control Rod Bracket 1 19 110791 01 110791 01 110791 01 110791 01 Manual Valve Bracket 1 20 110902 ...

Страница 34: ...te Ready Flame Max American Chestnut Log natural gas models VDL18NR VDL24NR VDL30NR and VDL36NR O F F P I L O T O N H I L O O F F P I L O T O N H I L O 11 27 2 3 25 19 5 20 10 7 7 6 22 21 4 24 16 14 28 9 23 23 18 15 16 8 23 23 23 17 1 12 13 26 1 26 2 26 3 23 24 24 ...

Страница 35: ...0790 04 110790 04 Remote Burner Bracket 1 15 110793 01 110793 01 110793 01 110793 01 Piezo Bracket 1 16 110792 01 110792 01 110792 01 110792 01 Remote Bracket 2 17 102445 01 102445 01 102445 01 102445 01 Piezo Ignitor 1 18 102334 01 102334 01 102334 01 102334 01 Palnut Fastener 1 19 098271 10 098271 10 098271 10 098271 10 Ignitor Cable 1 20 111124 01 111124 01 111124 01 111124 01 Burner Retainer S...

Страница 36: ... Remote Ready Flame Max American Chestnut Log Propane lp Models VDL18PR VDL24PR VDL30PR and VDL36PR O F F P I L O T O N H I L O O F F P I L O T O N H I L O 11 6 2 3 8 5 20 10 7 22 21 4 24 16 14 9 23 23 18 15 16 7 23 23 23 17 1 12 13 26 25 1 25 2 25 3 23 24 24 ...

Страница 37: ...110790 03 Rear Burner Bracket 1 14 110790 04 110790 04 110790 04 110790 04 Remote Burner Bracket 1 15 110793 01 110793 01 110793 01 110793 01 Piezo Bracket 1 16 110792 01 110792 01 110792 01 110792 01 Remote Bracket 2 17 102445 01 102445 01 102445 01 102445 01 Piezo Ignitor 1 18 102334 01 102334 01 102334 01 102334 01 Palnut Fastener 1 19 098271 10 098271 10 098271 10 098271 10 Ignitor Cable 1 20 ...

Страница 38: ...h com Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating Products Technical Service Department at 1 866 672 6040 When calling DESA Heating Products have ready your name your address mode...

Страница 39: ...your easy chair RECEIVER AND HAND HELD REMOTE CONTROL KIT HRC100 For all models Allows the gas log heater to be turned on and off by using a hand held remote control WALL MOUNT THERMOSTAT SWITCH GWMT1 Not Shown For all Remote Ready Models The desired com fort setting can be selected on the wall thermostat and the log heater will automatically cycle from pilot to the heat setting selected WALL MOUN...

Страница 40: ...stalled by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and...

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