www.ironhaus.com or www.desatech.com
123129-01A
27
trOUBLeShOOtinG
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
pOSSIBLE CAUSE
1. Gas leak.
See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement at top of page
1. Debris around burner air
mixer
2. Improper vent configuration
1. Air holes at burner inlet
blocked
2. Burner flame holes blocked
3. Improper venting or exces-
sive blockage
4. Excessive amounts of em-
bers and pan material
OBSERVED PROBLEM
Gas odor even when gas
control valve is off
Gas odor during combustion
Glass soots
Dark residue on logs or inside
of fireplace
REMEDY
1. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 17)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 17)
1. Inspect opening at base of
burner to see that it is NOT
packed with any type of
material
2. Check vent configuration
specification (see
Venting
Installation
, page 9)
1. Clean out air holes at burn-
er inlets. Periodically repeat
as needed
2. Remove blockage
3. Have vent system inspect-
ed, including termination
cap. Remove any restric-
tions or obstruction
4. Clear excess embers until
a minimum gap of 1/2"
remains under grate
