www.desatech.com
901918-01J
16
REPLACEMENT PARTS
Note:
Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product or Parts
Central (see page 12). If they can’t supply original
replacement part(s), call DESA’s Technical Service
Department at 1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how the chimenea was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
POSSIBLE CAUSE
1. Metal expanding while heating
or contracting while cooling
1. Log set burning vapors from
paint, or other outdoor con
-
taminants
2. Gas leak.
See Warning state
-
ment above
1. Gas leak.
See Warning state
-
ment above
2. Control valve defective
1. Gas leak.
See Warning state
-
ment above
OBSERVED PROBLEM
Log set produces a clicking/tick
-
ing noise just after burner is lit
or shut off
Log set produces unwanted
odors
Gas odor even when control knob
is in OFF position
Gas odor during combustion
REMEDY
1. This is common with most log
sets. If noise is excessive, con
-
tact qualified service person
1. Do not operate until paint and other
volatile compounds have been
properly cured or evacuated
2. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 12)
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 12)
2. Replace control valve
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 12)
TROUbLESHOOTING
Continued
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product or Parts
Central (see page 17). If they can’t supply original
replacement part(s), call DESA at 1-866-672-6040
for referral information.
When calling DESA, have ready
• model number of your chimenea
• the replacement part number
