FAQ& Help
Q1:
How to connect WiFi endoscope to "DEPSTECH-View"?
A1:
1. Make sure the device is fully charged, long press the power
button or press the switch to turn on the device. The WiFi
module will turn on about 15 seconds after turning on the
device. You can observe whether the WiFi signal light (blue
light) of the device is always on. If it is on, it indicates that the
WiFi module is ready;
2. Enter the phone's "Settings" - "WiFi Connection" to find the WiFi
name printed on the device; select and connect, the default
password is "12345678". If the phone prompts "Internet may be
unavailable", please ignore the prompt and select "Keep
Connected";
3. Open this App and get real-time images of the endoscope.
While the App is acquiring the device image, the WiFi signal
light will flash. If the image cannot be obtained during the
flashing process, please contact the seller of the device.
Q2:
The mobile phone cannot get the real-time image of the WiFi
endoscope or the screen went black?
A2:
Please follow the steps below to solve the problems.
1. Please try to restart the device after fully charged.
2. There is a reset hole near the charging port of the device.
Please use the attached reset pin to insert the reset hole.
Please make sure that you've reached the reset button with the
reset pin, and the device will turn on again.
3. Please turn off the "WiFi" function of other mobile phones that
have been connected to this WiFi endoscope at home.