Warranty and after sales service
Make sure to use this product in accordance with all operations described in this user manual.
Any misuse may be hazardous for this product or for your health.
For your security and to avoid damaging the product, we recommend that you read this user manual
carefully.
In addition :
● never use this product during thunderstorms
Note: Depaepe may void the warranty if no attention has been paid to these points…
Depaepe Telecom warrants that this product will be free from defects in workmanship and materials for a
period of one year from the date of purchase.
The obligations of Depaepe Telecom, under this warranty shall be limited to the repair or replacement (at
our option) during the warranty period, of any part that proves defective in material or workmanship
under normal installation, use and service, provided the product is returned to Depaepe Telecom, freight
prepaid. Replaced parts may be new parts or include new components. If the unit itself is replaced, it can
be exchanged by a repaired second hand unit of the same look and finish (color).
Out of warranty policy
Depaepe Telecom does not warrant that these phones will perform perfectly with all the equipments
available on the market. The warranty only applies if the product is installed and used as specified in this
user manual and in particular with respect to the minimum and maximum electrical voltage and current
specifications.
This warranty shall be invalid if the product is damaged as a result of misuse, abuse, neglect, accident,
exposure to improper electrical voltages or current, repair, alteration or maintenance by any person other
than the Depaepe Telecom service facility.
Depaepe will not warrant consequences due to “Acts of God” such as weather storms, floods,
earthquakes, fires or firestorms or acts of war, riots, etc.
Warranty and repair service
Phone : +33 (0) 1 30 25 81 74.
Products purchased from an installer or from a distributor should be returned to them to be forwarded to
us.
All products returns should be sent prepaid with a copy of our original delivery note or a copy of the
original invoice for tracing purposes at the following address:
SAS HENRI DEPAEPE
75/77 Rue du Pré Brochet
BP 80107
95112 SANNOIS Cedex (France)
Repaired or exchanged units will be shipped back at our own cost. In all other cases a repair cost estimate
will be issued and repairs will be completed once accepted.
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