Dentsply Sirona
Instructions for Use SiroCam UAF Plus
8 Interference
8.1 Error messages
66 90 643 D3762
D3762.201.01.03.02 04.2021
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8
Interference
8.1
Error messages
Problems detected by the setup program during installation may cause
an error message to appear. In the event a problem occurs during
installation, please refer to the following table for recommended actions.
Potential Cause
Recommendation
Installed version of Sidexis soft-
ware is not supported
Please install Sidexis 4.2 or
above first and repeat the instal-
lation of the Sidexis 4 Video Mod-
ules.
Video module is not installed
Please repeat the installation of
the Sidexis 4 Video Modules.
Sidexis 4 is not installed
Please install Sidexis 4 first and
then repeat the installation of the
Sidexis 4 Video Modules.
8.2
Troubleshooting
Images appear out of focus
Potential Cause
Recommendation
Protective sheath is wrinkled
Ensure sheath fits correctly
Camera head is dirty
Perform camera lens cleaning
Liquid has spilled into handpiece
Contact dealer for support
Images appear too dark
Potential Cause
Recommendation
LEDs are not functioning
Contact dealer for support
No images appear
Potential Cause
Recommendation
USB cable is incorrectly con-
nected or is not connected
Ensure USB cable is connected
correctly to PC workstation
NOTE: If the above actions do not resolve your issue, please contact a
Dentsply Sirona support representative or an authorized dealer for
further assistance.
