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Files on a computer cannot be played back
Symptom
Cause / Solution
Page
This unit is not recognized
on the computer.
0
Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after
reconnection, connect to a different USB port.
0
Restart your computer.
-
0
Check the OS of your computer.
0
When your computer is running on Windows, a dedicated driver software should be installed.
This unit is not selected as
the playback device.
0
Select this unit as the playback device in the sound settings on the computer.
“Unlocked” is displayed.
0
When digital audio signals cannot be detected properly, “Unlocked” is displayed.
“Unsupported” is
displayed.
0
“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the
settings on your computer or player software.
0
If the computer you use is “Mac OS”, please check if the “PMA-60” format is set below “384000.0 Hz”
using the “Audio MIDI Setup”.
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