34
Symptom
Cause/Solution
Page
Internet radio cannot
be played.
•
Ethernet cable is not properly connected or network is
disconnected. Check the connection status.
•
Program is being broadcast in non-compatible format. Only
Internet radio programs in MP3 and WMA can be played on this
unit.
•
The firewall of the PC or router has been activated. Check the
firewall settings of the connected PC or router.
•
Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
•
IP address is wrong. Check the set’s IP address.
•
Some radio stations may go silent at certain times of the day. In
this case, no audio is output even when a station is received. Try
again later, or switch to another radio station.
,
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–
–
Files stored on a
computer cannot be
played.
•
Files are stored in a non-compatible format. Record in a compatible
format.
•
You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
•
Set and computer are connected by USB cable. The set’s USB
port cannot be used for connection to a computer.
•
Media sharing settings are not correct. Change media sharing
settings so that the unit can access the folders on your computer.
–
Music stored on
a NAS cannot be
played.
•
If you use a NAS in conformity with the DLNA standard, enable
the DLNA server function in the NAS setting.
•
If you use a NAS that does not conform with the DLNA standard,
play the music via a PC. Set Windows Media Player’s media
sharing function and add NAS to the selected play folder.
•
If connection is restricted, set audio equipment as the connection
target.
–
–
Server is not found,
or it is not possible
to connect to the
server.
•
The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
•
Computer’s power is not turned on. Turn on the power.
•
Server is not running. Launch the server.
•
Set’s IP address is wrong. Check the set’s IP address.
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–
–
Cannot connect to
preset radio stations.
•
Radio station is not currently broadcasting. Wait a while before
trying again.
•
Radio station is not currently in service. It is not possible to
connect to radio stations that are no longer in service.
–
–
Symptom
Cause/Solution
Page
For some radio
stations, “Radio
station server full” or
“Connection down”
is displayed and
station cannot be
connected to.
•
Station is congested or not currently broadcasting. Wait a while
before trying again.
–
Sound is broken
during playback.
•
Network or USB memory device’s signal transfer speed is slow
or communications lines or radio station is congested. This is not
a malfunction. When playing broadcast data with a high bit rate,
the sound may be broken, depending on the communications
conditions.
–
Sound quality is poor
or noise is heard
during play.
•
File being played has a low bit rate. This is not a malfunction.
–
G
AirPlay
H
Symptom
Cause/Solution
Page
The AirPlay icon
is not displayed
in iTunes or on the
iPhone/iPod touch/
iPad.
•
This unit and the computer or iPhone/iPod touch/iPad are not
connected to the same network (LAN). Connect the computer or
iPhone/iPod touch/iPad to the same network as this unit.
•
iTunes or the iPhone/iPod touch/iPad do not have firmware that
supports AirPlay installed. Update to the latest firmware.
No sound.
•
The volume in iTunes or on the iPhone/iPod touch/iPad is set to
the minimum setting. Adjust the volume to the optimum level.
•
This unit is not selected in the screen that is displayed when
iTunes or the iPhone/iPod touch/iPad is started. Start iTunes or
switch on the iPhone/iPod touch/iPad, click the AirPlay icon
in
the displayed screen, and select this unit.
•
AirPlay playback has not started. Click the
1
button in iTunes or
press the
1
button on the iPhone/iPod touch/iPod.
–
–
When using AirPlay
with the iPhone/
iPod touch, the
sound suffers from
intermittent breaks
or AirPlay does not
function.
•
Quit the application running in the background of the iPhone/iPod
touch, and then play using AirPlay.
•
When playing via a wireless connection, outside conditions may
affect the unit. To remedy this, change the network environment,
e.g. shorten the distance to the wireless LAN access point.
•
Update the iPhone/iPod touch application or iTunes to the latest
version.
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–
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Pr
epar
ations
Oper
ations
Inf
or
mations
Inf
or
mations