144
G
FM
H
Symptom
Cause/Solution
Page
Reception fails, or
there is a lot of noise
or distortion.
•
Change the antenna orientation or position.
•
Use an FM outdoor antenna.
•
Separate the antenna from other connection cables.
G
iPod / USB memory device / Internet radio / Media server / Flickr / Pandora / SiriusXM
H
Symptom
Cause/Solution
Page
iPod cannot be
played.
•
Some iPods do not support being used connected directly to the
iPod/USB port.
The file names
are not displayed
properly (“...”, etc.).
•
Characters that cannot be displayed are used. This is not a
malfunction. On this unit, characters that cannot be displayed are
replaced with a “.” (period).
•
The USB cable connecting the USB memory device and the unit
uses incompatible tags. Use USB memory devices with tags
supported by the unit.
–
When a USB
memory device is
connected, “USB” is
not displayed on the
menu.
•
The set cannot recognize a USB memory device. Check the
connection.
•
This unit supports mass storage class and MTP-compatible USB
memory devices. It will not recognize other USB memory devices.
•
A USB memory device that the set cannot recognize is connected.
This is not a malfunction. DENON does not guarantee that all USB
memory devices will operate or receive power.
•
USB memory device is connected via USB hub. Connect the USB
memory device directly to the iPod/USB port.
•
The unit supports file structures with up to 8 levels and a total
maximum of 5000 subfolders and files per 1 folder. Change the
file structure of the USB memory device if necessary.
–
–
–
Files on a USB
memory device
cannot be played.
•
The USB memory device format should be set to FAT16 or
FAT32. For details, refer to the USB memory device’s operating
instructions.
•
If the USB memory device is divided into multiple partitions, only
files in partition one can be played.
•
Files are stored in a non-compatible format. Record the files in a
compatible format.
•
You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
–
–
Symptom
Cause/Solution
Page
Internet radio cannot
be played.
•
Ethernet cable is not properly connected or network is
disconnected. Check the connection status.
•
Program is being broadcast in non-compatible format. Only
Internet radio programs in MP3 and WMA can be played on this
unit.
•
The firewall of the PC or router has been activated. Check the
firewall settings of the connected PC or router.
•
Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
•
IP address is wrong. Check the set’s IP address.
•
Some radio stations may go silent at certain times of the day. In
this case, no audio is output even when a station is received. Try
again later, or switch to another radio station.
–
–
Files stored on a
computer cannot be
played.
•
Files are stored in a non-compatible format. Record in a compatible
format.
•
You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
•
Set and computer are connected by USB cable. The set’s iPod/
USB port cannot be used for connection to a computer.
•
Media sharing settings are not correct. Change media sharing
settings so that the unit can access the folders on your computer.
–
Music stored on
a NAS cannot be
played.
•
If you use a NAS in conformity with the DLNA standard, enable
the DLNA server function in the NAS setting.
•
If you use a NAS that does not conform with the DLNA standard,
play the music via a PC. Set Windows Media Player’s media
sharing function and add NAS to the selected play folder.
•
If connection is restricted, set audio equipment as the connection
target.
–
–
Server is not found,
or it is not possible
to connect to the
server.
•
The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
•
Computer’s power is not turned on. Turn on the power.
•
Server is not running. Launch the server.
•
Set’s IP address is wrong. Check the set’s IP address.
–
–
–
Cannot connect to
preset or favorite
radio stations.
•
Radio station is not currently broadcasting. Wait a while before
trying again.
•
Radio station is not currently in service. It is not possible to
connect to radio stations that are no longer in service.
–
–
A list of broadcasting
stations is not
displayed.
•
Connection to the network is unstable. Reconnect to the network
or redo the “Network” setting in the menu.
Basic v
ersion
A
dv
anced v
ersion
Inf
or
mation
Inf
or
mation
v
See overleaf
