9
TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Electric jack does
not have power
The switches are set in the
incorrect position
Set switches to correct position
The power cable is not
connected securely to the
vehicles power outlet
Check connection and ensure
the red LED indicator is on.
The LED indicator on the
power cable is not on and
the internal fuse is blown
Replace the 15A fuse with one
that is supplied in the left
pocket
The power cable is
damaged
Replace the cable
The vehicles power outlet
fuse is blown
Refer to the vehicles owner’s
manual and replace the fuse
The vehicles battery is dead Charge or replace the battery
The jack motor is
running but will
not lift the
vehicle
The load is too heavy
Relocate the jack to a different
lifting point
The safety valve screw is
loose
Tighten the screw
The jack is
taking a long
time to lift the
load
The vehicle’s battery is too
low
Recharge/replace the battery
10
CUSTOMER SERVICE
WARRANTY
For customer support please visit Deltran-Global.com/Hyperion. You can also
call our customer service hotline 877-456-7901
The Hyperion ® Electric Jack comes with a twelve (12) month limited warranty
against defects or failure (within one (1) year of purchase).
THIS LIMITED WARRANTY IS VOID under the following conditions:
1) The product is misused, subjected to careless handling, or operated under
conditions of extreme temperature, shock, or vibration beyond our
recommendations for safe and effective use.
2) The product is misused, subjected to careless handling, or operated under
conditions of extreme temperature, shock, or vibration beyond our
recommendations for safe and effective use.
3) The product is disassembled or repaired by anyone who is not an
authorized service representative.
4) The product was purchased from an unauthorized source. Warranty is not
transferable from the original purchaser.
5) Any physical damage to the Electric Jack or any accessory after purchase.
6) Any modifications to the Electric Jack.
