Warranty and Service
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Warranty and Service
Terms and Conditions of Sale
Our Conditions of Sale (ref: COND: 1/07) set out Delta-T's legal obligations on
these matters. The following paragraphs summarise Delta-T's position but
reference should always be made to the exact terms of our Conditions of Sale,
which will prevail over the following explanation.
Delta-T warrants that the goods will be free from defects arising out of the
materials used or poor workmanship for a period of
two years
from the date of
delivery.
Delta-T shall be under no liability in respect of any defect arising from fair wear
and tear, and the warranty does not cover damage through misuse or inexpert
servicing, or other circumstances beyond their control.
If the buyer experiences problems with the goods they shall notify Delta-T (or
Delta-
T’s local distributor) as soon as they become aware of such p
roblem.
Delta-T may rectify the problem by replacing faulty parts free of charge, or by
repairing the goods free of charge at Delta-T's premises in the UK during the
warranty period.
If Delta-T requires that goods under warranty be returned to them from
overseas for repair, Delta-T shall not be liable for the cost of carriage or for
customs clearance in respect of such goods. However, Delta-T requires that such
returns are discussed with them in advance and may at their discretion waive
these charges.
Delta-T shall not be liable to supply products free of charge or repair any goods
where the products or goods in question have been discontinued or have
become obsolete, although Delta-
T will endeavour to remedy the buyer’s
problem.
Delta-T shall not be liable to the buyer for any consequential loss, damage or
compensation whatsoever (whether caused by the negligence of the Delta-T,
their employees or distributors or
otherwise) which arise from the supply of the
goods and/or services, or their use or resale by the buyer.
Delta-T shall not be liable to the buyer by reason of any delay or failure to
perform their obligations in relation to the goods and/or services if the delay or
failure was due to any cause beyond the Delta-
T’s reasonable control.
