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Diagnostics and troubleshooting 

Page 20 of 28 

DZNR-768 Revision 1.2 Installation Guide 

 

Document Edition 1.5 

Diagnostics and troubleshooting 

Troubleshooting a large network is easier when the controllers are distributed over multiple 
segments. In this way, a failure is restricted to a particular segment rather than appearing 
across the entire network. The DZNR quickly shows the status of every device on every 
segment. By observing deviations from a normal LED pattern, one can determine if the 
network is performing optimally or whether a possible device or wiring problem may exist. 

DZNR power-up sequence 

After the DZNR first powers up, it goes through a brief self-initialization period. All the LED 
indicators turn on for 5 seconds. During this period, the DZNR examines every device that is 
properly communicating on the network and retains those addresses until it loses power or is 
reset. If a device fails to communicate during the initialization period, it will not be recognized 
by the DZNR and its LED remains off. However, any missing device can be checked against the 
label as to ascertain whether it is present or missing. 

Recommended diagnostic procedure 

Most network faults are steady state. With the DZNR, you can quickly determine if a specific 
problem is unique to a particular device and isolated to one segment. Steady state problems 
include: failure of a device, duplicate address of two or more devices, or a break in the wiring. 

Using a consistent and methodical approach, the following diagnostic procedure is 
recommended: 

1.

 

Note the condition of the device status LEDs and compare them to the known devices 
shown on the DZNR label 

2.

 

Analyze the status of each segment Err LED  

3.

 

Check the state of the TX and RX LEDs on each segment  

The following table describes the most common network problems and their associated LED 
indications. Note the condition of the normal network. The goal of any troubleshooting exercise 
is to restore the network is to its normal level of functionality. 

Содержание DZNR-768

Страница 1: ...DZNR 768 Installation Guide Edition 1 5...

Страница 2: ...of Delta Controls Inc products Delta Partners may print PDF documents for their own internal use or for use by their customers Authorized Delta Partners may produce copies of released PDF documents wi...

Страница 3: ...out 8 Repeater configuration 9 Baud rate jumper 9 Fixed baud rate selection 9 Auto baud rate selection 9 Data wires termination jumper 10 MS TP 2 WIRE termination 10 MS TP RJ 45 termination 10 Wiring...

Страница 4: ...5 DZNR label 18 Status indicators 19 Diagnostics and troubleshooting 20 DZNR power up sequence 20 Recommended diagnostic procedure 20 Advanced diagnostics 22 Segment lockout 22 Troubleshoot complex c...

Страница 5: ...tal of 99 devices per network Each segment can accommodate either the quick connect MS TP RJ 45 cabling used on the DZNT VAV product or standard MS TP 2 WIRE cabling The DZNR 768 continuously monitors...

Страница 6: ...ESD protection such as a ground strap is required when installing this product so that damage to the product does not occur Equipment damage or loss of data may occur if these procedures are not foll...

Страница 7: ...re that can be mounted quickly with two screws or snapped into 35mm DIN rail Mount the DZNR in an appropriate location near the system controller in an enclosure that meets code requirements D C E A B...

Страница 8: ...28 DZNR 768 Revision 1 2 Installation Guide Document Edition 1 5 Board layout Do not wire both MS TP 2 WIRE and MS TP RJ 45 wiring styles on the same segment Only the MS TP 2 WIRE or MS TP RJ 45 may...

Страница 9: ...ing may be used The same baud rate must be used for all network segments If multiple jumpers are in place or no jumper is in place the DZNR sets its baud rate to 76800 bps Fixed baud rate selection Pl...

Страница 10: ...operation The DZNR provides a built in jumper selectable termination for the data wires of each segment For MS TP 2 WIRE set the jumper for the segment to the TERM position Terminate the data wires at...

Страница 11: ...cal codes and regulations Earth ground isolating step down Class 2 transformers are required Do not use autotransformers Determine the supply transformer rating by total VA of product Risk of Electric...

Страница 12: ...r between half wave and full wave rectified devices will damage both the transformer and connected equipment The transformer is properly sized including line losses for the total VA requirements Polar...

Страница 13: ...roblems may occur Select an external power supply that is certified for safety for the correct destination country and that has an output rating which is considered an NEC Class 2 or Limited Power Sou...

Страница 14: ...rts 3 and 4 The Delta MS TP Cat5 or higher Cat5e Cat6 etc cabling technique allows quick error free connections across the controllers on the MS TP segment Applying Delta s ADP45 MSTP family of Cat5 a...

Страница 15: ...5 segment Twisted Pair Segment DAC DAC ADP45 MSTP EOL End of Line Loopback DSC NET2 DZNR Twisted Pair Segment To DZNR port 1 CAT5 Segment ADP45 MSTP EOL End of Line Loopback CAT5 branch using ADP45 MS...

Страница 16: ...ir 100 120 ohms impedance 17 pF ft or lower capacitance Braided or aluminum foil shield Wire the controllers on the segment in a daisy chain fashion Attempting to connect them using a starred or bus c...

Страница 17: ...a MS TP RJ 45 network segment must not exceed 2000 ft 610 m Segment length is determined by the sum of all cable lengths including runs between ADP45 MSTP adapters controllers and sensors The followin...

Страница 18: ...f the LEDs against the network layout on the label See Diagnostics and troubleshooting for a description of the illumination patterns for these LEDs 5V 10V 4 20mA 10k 4 20mA 10k 5V 10V 4 20mA 10k 5V 1...

Страница 19: ...iving information on associated RS 485 segment Red LED blinks quickly in a regular pattern ERR MS TP segments 1 4 Status of associated RS 485 segment This is a tri color LED If color is a steady green...

Страница 20: ...device fails to communicate during the initialization period it will not be recognized by the DZNR and its LED remains off However any missing device can be checked against the label as to ascertain...

Страница 21: ...A fault specific to a single device is displayed by a flashing of that particular device LED No power at the device Improperly terminated or open network connection at the device Device ID has been ch...

Страница 22: ...NR releases the port to see if the errors clear If the problem persists the DZNR initiates another segment lockout Troubleshoot complex communications problems To troubleshoot complex communications p...

Страница 23: ...ommunicating at the same time A group of devices using the same power source are not sharing a common ground Segment communications is being blocked by the DZNR DZNR is attempting to correct a segment...

Страница 24: ...on 9600 19200 38400 76800 bps Default Default port for the system or application controller Maximum of 64 controllers Cat5 or twisted pair connectors Port 2 BACnet MS TP RS 485 Communication 9600 1920...

Страница 25: ...e tested in a typical configuration Lee Dickson Quality Assurance Manager EN 61000 6 3 2006 Light Industrial Residential Emission Requirements EN 55022 2005 A1 2005 A2 2006 Radiated and Conducted Emis...

Страница 26: ...sed in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which...

Страница 27: ...et updated image change max controllers from 50 to 64 1 3 April 2014 J Halliday Updated layout drawing page 8 and label drawing page 18 to correct text 1 4 June 2015 N Ghazali Updated the Wiring secti...

Страница 28: ...www deltacontrols com...

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