29
PROBLEM
POSSIBLE CAUSE
SOLUTION
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
“8.1 Rinsing
”).
A low coffee temperature is set.
Set a higher coffee temperature in the menu
(see section “8.10 Coffee temperature ” ).
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards “1” while the cof-
fee mill is in operation (fig. 10). Continue one
click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering
2 coffees (see section “9.3. Adjusting the coffee
mill”).
The coffee is unsuitable.
Use pre-ground coffee for espresso machines.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A5) one
click clockwise towards “7” while the coffee
mill is in operation (fig. 10). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “9.3. Adjusting the coffee
mill”).
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A8) are blocked.
Clean the spouts with a toothpick (fig. 36B).
The appliance does not come on
The power cord (C8) connector is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (fig. 1).
It is not plugged into the mains socket.
Plug into the mains socket (fig. 1).
The main switch (A21) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted
The appliance has not been turned off
correctly
Turn the appliance off by pressing the
(A7)
(see section “7. Turning off”).
The milk does not come out of the
milk spout (D5)
The lid (D2) of the milk container lid
(D) is dirty
Clean the milk container lid as described in sec-
tion “16.10 Cleaning the milk container”.
23.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
