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when the unit is in standby position, press and hold the "+" 
and "ECO" keys for at least 10 seconds, then release.
The change of scale will be indicated by two short beeps.

Alarms

The appliance has a diagnostic system that makes it possible 
to signal malfunctions.
In case of problems, the display will show an alarm message: 

 

(Product failure)

 

With this alarm the appliance does not 
operate. Check if the appliance is correctly 
positioned. If the problem persists, contact 
the nearest 

Customer Experience

.

  

(High temperature)

 

When the product’s internal temperature 
is too high, the heating power will 
progressively and automatically be 
reduced. The display shows 

   

for two 

seconds, on and off. To remove the cause 
of this alarm check that the unit is not 
covered or obstructed.

Safety device

A safety device shuts the radiator down in the case of 
overheating. To start the radiator up again, contact Customer 
Experience. See enclosed guarantee leaflet.

MAINTENANCE AND SERVICE

Before performing any operations on the appliance, always 
unplug from the mains socket and leave to cool. 
Wipe the radiator with a soft damp cloth without using 
detergents or abrasives. If the radiator is not to be used for 
a long period of time, wrap the cable around the cable tidy 

and store the appliance in a dry place.  This appliance has 
been made to last many years without problems. In the 
event of malfunction or doubt, do not try and repair on your 
own. There would be the danger of fire or electric shock. 

Please refer to the enclosed guarantee leaflet for service and 
assistance details.

TROUBLESHOOTING

PROBLEM

CAUSE

SOLUTION

The appliance doesn't 

work

-    Be sure it is plugged in and that the electrical 

outlet is working.

-    Check for any obstruction.

-     The temperature may be set too low.

-     The Key lock may be activated.

-    Plug into the power outlet.

-  Remove the obstruction and let the 

appliance cool down. If the appliance 

doesn't work please contact 

Customer 

Experience.

-  Set the temperature to a higher position.

-  See the section "Key lock".

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