38
Troubleshooting
PROBLEM
CAUSES
REMEDY
The unit does not
work
•
the power is off
•
the plug is not inserted into the electrical outlet
•
the fan is blocked
•
the appliance’s security device has interve-
ned
•
restore the power
•
plug in the appliance
•
call the Service Centre
•
restore the appliance by
pushing the button
. If the
problem persists, call the Servi-
ce Centre.
9
The unit works for
only a short time
•
the exhaust tube is twisted
•
the exhaust tube is blocked
•
the drain tube is bent
•
position exhaust tube correctly
•
check if there are obstacles
blocking the exhaust of air out
of the appliance
•
unbend the tube
The unit works but
does not cool the
room
•
a window is open
•
in the room there is some source of heat
(lamp, burner, etc.) or there are many peo-
ple in the room
•
the thermostat is set too high
•
the air filter is dirty
•
the air conditioner has a capacity not ade-
quate for the conditions or the ldimensions of
the room
•
close the open window
•
remove the heat source
•
set the thermostat to a lower
(remote control)
•
clean the filter or replace
Remote control
signals are weak or
inexistent
•
Batteries run down
•
Batteries may be inserted incorrectly
•
Change the batteries
•
Check the batteries’ (+) and (-)
poles
•
clean the filter or replace it
Strange odour in the
room
•
air filters dirty
The air conditioner
doesn’t work for about
3 min from turning on
the appliance
•
the appliance’s security system has interve-
ned
•
wait for 3 minutes
