18
9.3 VARIOUS
9. TROUBLESHOOTING
Machine cannot be switched on. No open-
ing/closing of the machine.
1
Make sure that the opening/closing is not
blocked by cable or surrounding objects.
2
Check if the power plug is correctly plugged
into a mains power socket. If yes check your
electricity supply. If machine still cannot be
switched on, call the NESCAFÉ® Dolce Gusto®
hotline. For hotline numbers see last page.
1
2
Beverage is splashing out of coffee outlet.
Stop preparation. Pull out capsule holder and
check capsule. Throw away capsule.
Insert a new capsule in capsule holder and
insert it back into machine.
1
2
Machine does not stay closed. Used capsule
icon blinks orange.
Pull out capsule holder and remove used
capsule. Put used capsule in capsule bin.
Insert empty capsule holder. Close machine.
