11
Proceed as follows:
1. Fill the tank with the descaler solution, obtained by dilut-
ing the descaler with water following the instructions on
the pack;
2. Turn the selector dial to the
ON
position;
3. Make sure the filter holder is not attached and place a re-
cipient under the cappuccino maker;
4. Wait until the
READY
light comes on;
5. Turn the selector to the
position and deliver
about 1/4 of the solution in the tank: from time to time
turn the steam dial to the
position to discharge
steam.
Then interrupt delivery by turning the selector to
the
ON
position and leave the solution to work for about 5
minutes;
6. Repeat point 5 another 3 times, until the tank is empty;
7. To eliminate residues of descaler solution, rinse the tank
well and fill it with clean water (without descaler);
8. Turn the selector to the
position and deliver water
until the tank is empty;
9. Repeat points 7 and 8.
PROBLEM
POSSIBLE CAUSE
SOLUTION
No espresso coffee is delivered No water in the tank
Fill the tank with water
The holes in the filter holder are blocked Clean the filter holder spout holes
The espresso boiler outlet is blocked
Clean as described in the “Cleaning” section
Limescale in the water circuit
Descale as described in the “Descaling” section
The espresso coffee drips from
the edges of the filter holder
rather than the holes
The filter holder has been inserted incor-
rectly or is dirty
Attach the filter holder correctly and rotate firmly
as far as it will go
The holes in the filter holder spouts are
blocked
Clean the filter holder spout holes
The espresso boiler gasket has lost elasti-
city or is dirty
Have the espresso boiler gasket replaced by Custo-
mer Services
The espresso coffee is cold
The READY light is not on when the coffee
delivery button is pressed
Wait until the OK light comes on
No preheating was done
Pre-heat as indicated in the “Tips for a hotter cof-
fee” section
The cups were not preheated
Pre-heat the cups with hot water
Limescale in the water circuit
Descale as described in the “Descaling” section
The pump is excessively noisy
The water tank is empty
Fill the tank
The tank is not correctly in place and the
valve on its base is not open
Press the tank down lightly to open the valve on
the bottom
There are air bubbles in the tank
connector
Follow the instructions given in the “Hot water”
section until water is delivered
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
