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Using Support Tools

Starting Dell Diagnostics From
Your Hard Drive

Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE:

If your computer cannot

display a screen image, contact Dell
(see “Contacting Dell” on page 87) for
assistance.

Ensure that the computer is connected

to an electrical outlet that is known to be
working properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press <F12>

immediately. Select

Diagnostics

from the

boot menu and press <Enter>. This may
invoke the Pre‑Boot System Assessment
(PSA) on your computer.

NOTE:

If you wait too long and the

operating system logo appears, continue
to wait until you see the Microsoft

Windows

desktop; then, shut down your

computer and try again.

NOTE:

If you see a message stating that

no diagnostics utility partition has been
found, run Dell Diagnostics from the

Drivers and Utilities

disc.

If PSA is invoked:

The PSA will start running tests.

If the PSA completes successfully,

the following message appears :

“No problems have been found

with this system so far. Do

you want to run the remaining

memory tests? This will take

about 30 minutes or more.

Do you want to continue?

(Recommended)

.”

Downloaded from LpManual.com Manuals

Содержание XPS L501 SERIES

Страница 1: ...SETUP GUIDE Downloaded from LpManual com Manuals ...

Страница 2: ...Downloaded from LpManual com Manuals ...

Страница 3: ...SETUP GUIDE Regulatory model P11F Regulatory type P11F001 Downloaded from LpManual com Manuals ...

Страница 4: ...strictly forbidden Trademarks used in this text Dell the DELL logo XPS Solution Station and DellConnect are trademarks of Dell Inc Intel Pentium and Centrino are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United St...

Страница 5: ...less Display Optional 18 Set Up the TV Tuner Optional 19 Connect to the Internet Optional 20 Using Your XPS Laptop 22 Right View Features 22 Left View Features 26 Front View Features 27 Back View Features 28 Computer Base and Keyboard Features 30 Status Lights and Indicators 34 Disabling Battery Charging 35 Touch Pad Gestures 36 Multimedia Control Keys 38 Control Strip Features 40 Using the Optica...

Страница 6: ... 57 Touch Screen Problems 58 Network Problems 59 Power Problems 60 Memory Problems 61 Lockups and Software Problems 62 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 System Messages 65 Hardware Troubleshooter 67 Dell Diagnostics 67 Restoring Your Operating System 72 System Restore 73 Dell DataSafe Local Backup 74 System Recovery Media 76 Dell Factory Image Restore 77 Downloaded...

Страница 7: ...2 Product Information 82 Returning Items for Repair Under Warranty or for Credit 83 Before You Call 85 Contacting Dell 87 Finding More Information and Resources 88 Specifications 90 Appendix 97 Macrovision Product Notice 97 Information for NOM or Official Mexican Standard Only for Mexico 98 Index 99 Downloaded from LpManual com Manuals ...

Страница 8: ...6 Contents Downloaded from LpManual com Manuals ...

Страница 9: ...et or drawer while it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer performance or cause a fire The computer turns on ...

Страница 10: ... or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer Downloaded from LpManual com Manuals ...

Страница 11: ...9 Setting Up Your XPS Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Downloaded from LpManual com Manuals ...

Страница 12: ...10 Setting Up Your XPS Laptop Press the Power Button Downloaded from LpManual com Manuals ...

Страница 13: ...g accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at s...

Страница 14: ... while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media Dell DataSafe Local Backup USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc...

Страница 15: ...ge 1 8 Insert the disc or USB key in the computer 2 Click 3 Start All Programs Dell DataSafe Local Backup Click 4 Create Recovery Media Follow the instructions on the screen 5 NOTE For information on restoring your operating system using the system recovery media see System Recovery Media on page 76 Downloaded from LpManual com Manuals ...

Страница 16: ... card on your computer allows you to connect to the Internet To access the Internet you must be within the network of your cellular service provider To install the SIM card Turn off your computer 1 Remove the battery see Removing and Replacing the Battery on page 2 48 In the battery bay slide the SIM card into the SIM card slot 3 Replace the battery see Removing and Replacing the Battery on page 4...

Страница 17: ...15 Setting Up Your XPS Laptop 1 battery bay 2 SIM card slot 3 SIM card 1 2 3 Downloaded from LpManual com Manuals ...

Страница 18: ...16 Setting Up Your XPS Laptop Enable or Disable Wireless Optional Downloaded from LpManual com Manuals ...

Страница 19: ...tatus of the wireless radios appears on the screen Wireless enabled Wireless disabled Press the wireless key 3 again to switch between the wireless enabled or disabled states NOTE The wireless key allows you to quickly turn off wireless radios Wi Fi and Bluetooth such as when you are asked to disable all wireless radios on an airplane flight Downloaded from LpManual com Manuals ...

Страница 20: ...el Wireless Display Connection Manager available at support dell com To set up wireless display on your computer Ensure that your computer is turned on 1 Ensure that wireless is enabled see Enable 2 or Disable Wireless on page 16 Connect the wireless display adapter to 3 the TV NOTE The wireless display adapter does not ship with your computer and must be purchased separately Turn on the TV and th...

Страница 21: ... wireless display see the documentation that shipped with your wireless display adapter Set Up the TV Tuner Optional NOTE Availability of the TV tuner may vary by region To set up the TV tuner If not already inserted turn off the 1 computer and insert the mini B CAS card into the SIM card slot on your computer Japan only Connect the TV digital antenna cable 2 or the cable adapter to the antenna in...

Страница 22: ...e service for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 21 Setting Up a Wireless Connection NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connec...

Страница 23: ... ISP the Connect to the Internet wizard can help you get one To set up your Internet connection Save and close any open files and exit any 1 open programs Click 2 Start Control Panel In the search box type 3 network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears NOTE If you do not know which type of co...

Страница 24: ...22 Using Your XPS Laptop This section provides information about the features available on your Dell XPS laptop Right View Features 1 2 5 6 7 3 4 Downloaded from LpManual com Manuals ...

Страница 25: ...n when you press the eject button For more information see Using the Emergency Eject Hole on page 42 5 Audio out Headphone connector Connects to a pair of headphones or to a powered speaker or sound system 6 Headphone digital S PDIF combo connector Connects to amplifiers speakers or TVs for digital audio output Can also be used to connect to a pair of headphones 7 Audio in Microphone connector Con...

Страница 26: ...24 Using Your XPS Laptop 8 Downloaded from LpManual com Manuals ...

Страница 27: ...s when the computer is powered on off or in sleep state NOTE Certain USB devices may not charge when the computer is powered off or in sleep state In such cases turn on the computer to charge the device NOTE If you turn off your computer while charging a USB device the device stops charging To continue charging disconnect the USB device and connect it again NOTE The USB PowerShare feature is autom...

Страница 28: ...26 Using Your XPS Laptop Left View Features 1 1 USB 3 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player Downloaded from LpManual com Manuals ...

Страница 29: ...ed on memory cards For the supported memory cards see Specifications on page 92 NOTE Your computer ships with a plastic blank installed in the media card slot Blanks protect unused slots from dust and other particles Save the blank for use when no media card is installed in the slot blanks from other computers may not fit your computer Downloaded from LpManual com Manuals ...

Страница 30: ...28 Using Your XPS Laptop Back View Features 1 2 3 4 6 5 7 Downloaded from LpManual com Manuals ...

Страница 31: ... 4 Antenna in connector on supported models Connects to an external antenna included or coaxial cable adapter included to view programs using the TV tuner card optional 5 AC adapter connector Connects to the AC adapter to power the computer and charge the battery 6 USB 3 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 7 Security cable slot Attaches...

Страница 32: ...30 Using Your XPS Laptop Computer Base and Keyboard Features 3 2 1 4 5 Downloaded from LpManual com Manuals ...

Страница 33: ...ghts and touch sensitive controls are located in this strip For more information on the control strip see Control Strip Features on page 40 4 XPS logo light The light on the XPS logo indicates the power states For more information on the logo light see Status Lights and Indicators on page 34 5 Function key row The dual display enable or disable key wireless enable or disable key battery charge sta...

Страница 34: ...32 Using Your XPS Laptop 9 8 7 6 Downloaded from LpManual com Manuals ...

Страница 35: ...ions like those on a mouse 8 Touch pad status light Turns on if the touch pad is disabled 9 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface The touch pad supports the Scroll Flick Zoom and Rotate features To change the touch pad settings double click the Synaptics Pointing Device icon in the notification area of y...

Страница 36: ...rging off on standby off hibernate fully charged Battery solid amber on standby low battery 10 off on standby off hibernate off hibernate not charging Power Button Light or XPS Logo Light Indicator light status Computer state s solid white breathing white off on standby off hibernate NOTE For information on power problems see Power Problems on page 60 Downloaded from LpManual com Manuals ...

Страница 37: ...uickly disable the battery charging feature Ensure that your computer is turned on 1 Press the battery health meter key 2 on the function key row on the keyboard In the 3 Battery Life tab select the Disable battery charging check box NOTE Battery charging can also be disabled in the System Setup BIOS utility Downloaded from LpManual com Manuals ...

Страница 38: ... Tap on the touch pad to stop auto scrolling Scroll Horizontal Allows you to scroll left or right on the active window Move two fingers left or right to scroll the selected object Move two fingers left or right at a fast pace to activate horizontal auto scrolling Tap on the touch pad to stop auto scrolling Flick Allows you to flip content forward or backward based on the direction of the flick Mov...

Страница 39: ...he view of the active window To zoom out Move two fingers close together to reduce the view of the active window Rotate Allows you to rotate the active content on the screen The rotate feature includes Twist Allows you to rotate the active content using two fingers where one finger is anchored and the other rotates Keeping the thumb in place move the index finger in an arced direction right or lef...

Страница 40: ...Key First or Function Key First Multimedia Key First This is the default option Press any multimedia key to perform the associated multimedia action For function press Fn the required function key Function Key First Press any function key to perform the associated function For multimedia action press Fn the required multimedia key NOTE The Multimedia Key First option is active only in the operatin...

Страница 41: ...Using Your XPS Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter Downloaded from LpManual com Manuals ...

Страница 42: ...40 Using Your XPS Laptop Control Strip Features 1 2 3 4 5 6 7 Downloaded from LpManual com Manuals ...

Страница 43: ...the battery charge status For more information on the battery status light see Status Lights and Indicators on page 34 NOTE The battery is charging when the computer is powered using the AC adapter 5 Windows Mobility Center control Touch to launch the Windows Mobility Center 6 Instant launch control Touch to launch a predefined application of your choice 7 Audio control panel control Touch to laun...

Страница 44: ...c in the optical drive Press the eject button on the optical drive 1 Pull out the optical drive tray 2 Place the disc label side up in the center of the optical drive tray and snap the disc onto 3 the spindle Push the optical drive tray back into the drive 4 Using the Emergency Eject Hole If the optical drive tray does not eject when you press the eject button you can use the emergency eject hole ...

Страница 45: ...43 Using Your XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 3 5 2 4 Downloaded from LpManual com Manuals ...

Страница 46: ...44 Using Your XPS Laptop Display Features 1 2 3 4 Downloaded from LpManual com Manuals ...

Страница 47: ...The camera supports the H 264 video compression codec which provides high quality video at low data transmission rates 4 Display Your display can vary based on selections you made when purchasing your computer The display may support the touch screen feature if you selected the option at the time of purchase For information on the touch screen gestures see Touch Screen Gestures Optional on page 46...

Страница 48: ...view of the active window To zoom out Move two fingers close together to reduce the view of the active window Dwell Allows you to access additional information by simulating a right click Press and hold a finger on the touch screen to open context sensitive menus Flick Allows you to flip content forward or backward based on the direction of the flick Move a finger quickly in the desired direction ...

Страница 49: ...ow Move a finger up or down to activate vertical scrolling Scroll Horizontal Allows you to scroll right or left on the active window Move a finger to the right or left to activate horizontal scrolling Rotate Allows you to rotate the active content on the screen Twist Allows you to rotate the active content using two fingers Keeping a finger or thumb in place move the other finger in an arced direc...

Страница 50: ...o not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Turn off the computer and turn it over 1 Slide the battery release latch to the 2 unlock position Lift the battery up at an angle and remove 3 it from the battery bay To replace the battery Align the tabs on the battery with t...

Страница 51: ...49 Using Your XPS Laptop 1 battery release latch 2 battery 3 tabs 3 1 2 3 Downloaded from LpManual com Manuals ...

Страница 52: ...this information yourself such as for logging on to a Windows account or secure websites For more information click Start All Programs FastAccess Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer ...

Страница 53: ... connected TVs projectors and home theater equipment Dell DataSafe Online Backup NOTE Dell DataSafe Online is supported only on Windows operating systems NOTE A broadband connection is recommended for fast upload download speeds Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natu...

Страница 54: ...ze Drag the Dell Stage window to the bottom of the screen Personalize Select the settings icon and then choose the desired option The following are the applications available on Dell Stage NOTE Some of the applications may not be available based on the selections you made while purchasing your computer Music Play music or browse through your music files by album artist or song title You can also l...

Страница 55: ...ent movies and TV shows when connected to the Internet Shortcuts Provides quick access to your frequently used programs StickyNotes Create notes or reminders using the keyboard or touch screen These notes will appear on the bulletin board the next time you access STICKYNOTES You can also save notes on your desktop Web Tile Provides a preview of up to four of your favorite web pages The tile allows...

Страница 56: ...hrough an application profile When an application is launched the video drivers check if the application has an associated application profile If an application profile exists the NVIDIA GPU is turned on and the application runs in performance mode The NVIDIA GPU is turned off automatically when the application is closed If an application profile does not exist the integrated Intel GPU is used The...

Страница 57: ...cific application select the application in the Select a program to customize list and make the desired changes NOTE For more information on the options and settings available in the NVIDIA Control Panel click Help Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage by detecting a free fall state caused by accidentally dropping the computer When a free fall sta...

Страница 58: ... click 1 Add Category The Add Edit Category window appears Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the 1 Dock and click Delete shortcut or Delete category Follow the instructions on the scr...

Страница 59: ...ries of beeps called a beep code identifies a problem If this occurs write down the beep code and contact Dell see Contacting Dell on page 87 for assistance NOTE To replace parts see the Service Manual at support dell com Beep Code Possible Problem One Possible system board failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the mem...

Страница 60: ...f you choose to calibrate the touch screen click Start Control panel Hardware and Sound Tablet PC Settings Calibrate NOTE Improper calibration may lead to inaccurate touch sensitivity If the touch screen starts losing its sensitivity The touch screen may have foreign particles such as sticky notes that are blocking the touch sensors To remove these particles Turn off the computer 1 Disconnect the ...

Страница 61: ... wireless is enabled on the computer see Enable or Disable Wireless on page 16 Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 20 Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router Wired Connections If the wired network connection is lost The network cable is loose or damaged ...

Страница 62: ...and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid wh...

Страница 63: ...wer keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary insta...

Страница 64: ...tion instructions in its documentation or on the CD If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or by moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your ...

Страница 65: ... Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verif...

Страница 66: ... Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Solution Station and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System I...

Страница 67: ...adStore dell com media Follow the instructions on the screen to 2 register and download the software Reinstall the software or create a backup 3 media for future use System Messages If your computer has an issue or error it may display a system message that will help you identify the cause and action needed to resolve the issue NOTE If the message that appeared is not listed in the following examp...

Страница 68: ...tion on hard drive the hard drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct see the Service Manual at support dell com manuals CAUTION Hard Drive SELF MONITORING SYSTEM has ...

Страница 69: ...nd follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 62 and run Dell Diagnostics before you contact Dell for technical assistance NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc may not ship with your computer Ensure that the device that you wa...

Страница 70: ... This may invoke the Pre Boot System Assessment PSA on your computer NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked T...

Страница 71: ...he test you want to run 4 If a problem is encountered during a 5 test a message with an error code and a description of the problem appears on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 87 for assistance NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer ...

Страница 72: ...ter boots according to the devices specified in the system setup program When the boot device list appears 3 highlight CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and press 5 Enter to proceed Select 6 Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version ...

Страница 73: ...en The Service Tag helps you identify your computer when you contact Dell When the tests complete close the test 9 screen to return to the Choose An Option window To exit Dell Diagnostics and restart the 10 computer click Exit Remove the 11 Drivers and Utilities disc Downloaded from LpManual com Manuals ...

Страница 74: ...ackup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the Dell factory installed software on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to reins...

Страница 75: ...Start In the search box type 2 System Restore and press Enter NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action Click 3 Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the ...

Страница 76: ...Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 77 to restore your operating system You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files Dell DataSafe Local Backup allows you to Backup and restore your computer to an earlier o...

Страница 77: ...ing on the size of the data to be restored NOTE For more information see knowledge base article 353560 at support dell com Upgrading to Dell DataSafe Local Backup Professional NOTE Dell DataSafe Local Backup Professional may be installed on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to Backup and resto...

Страница 78: ...Operating system failure that prevents the use of the recovery options installed on your computer Hard drive failure that prevents data from being recovered To restore the operating system and Dell factory installed software on your computer using the system recovery media Insert the system recovery disc or USB key 1 and restart the computer When the DELL 2 logo appears press F12 immediately NOTE ...

Страница 79: ...ore your operating system Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages ...

Страница 80: ... need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with the Factory Image Restore click Cancel Select the check box to confirm that you 8 want to continue to reformat the hard drive and restore the system software to the factory condition then click Next The restore process begins and may take ...

Страница 81: ...line If the preceding steps have not resolved the 5 problem see Before You Call on page 85 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the ...

Страница 82: ... support service see Before You Call on page 85 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com DellConnect...

Страница 83: ...tes support dell com support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only Dell Support E mail Addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales E mail Addresses apmarketing dell com Asian Pacific countri...

Страница 84: ...ing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 87 Product Information If you need information about additional products available from Dell or if you would like to place an order go to the Dell website at www dell com For the telephone ...

Страница 85: ...ged or lost removable media that may be included with your return Call Dell to obtain a Return Material 1 Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 87 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics Checklist 3 se...

Страница 86: ...ping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Downloaded from LpManual com Manuals ...

Страница 87: ...de helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag for your computer can be found on a label at the bottom of your computer 1 1 Service Tag Downloaded from LpManual com Manuals ...

Страница 88: ...ther troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network ...

Страница 89: ... If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Go to 1...

Страница 90: ... information about the Microsoft Windows operating system and features support dell com upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manuals NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before wor...

Страница 91: ...ess Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the bottom of your computer the Dell Support Center To launch the Dell Support Center click the icon in the notification area of your desktop find drivers and downloads readme files access technical support and product help check on your order status for new purchases find so...

Страница 92: ...ter To launch the Dell Support Center click the icon in the notification area of your desktop Specifications Computer Model Dell XPS L501X Computer Information System chipset Mobile Intel 5 series express chipset HM57 Processor type Intel Core i3 Intel Core i5 Intel Core i7 Intel Pentium Memory Memory module connector two user accessible SODIMM connectors Memory module capacities 1 GB 2 GB and 4 G...

Страница 93: ... to set up 5 1 channel speakers S PDIF one headphone digital S PDIF combo connector Mini Card one full Mini Card slot one half Mini Card slot Connectors HDMI connector one 19 pin connector Network adapter one RJ45 connector USB two 4 pin USB 3 0 compliant connectors Mini DisplayPort one 20 pin connector eSATA one 7 pin 4 pin eSATA USB combo connector with PowerShare Media Card Reader one 9 in 1 sl...

Страница 94: ...a Camera resolution 2 0 megapixel HD Video resolution 1280 x 720 Communications Modem optional external V 92 56 K USB modem Network adapter 10 100 1000 Ethernet LAN on system board Wireless WLAN WWAN optional WiMAX Wi Fi abgn agn and Bluetooth wireless technology optional WiDi optional TV TV tuner card optional Audio Audio controller Realtek ALC665 Speakers 2 x 1 5 Watt 2 5 Watt Volume controls so...

Страница 95: ...D WLED TrueLife 15 6 inch Full HD RGBLED TrueLife Multi touch 15 6 inch HD WLED TrueLife Optional Display Dimensions Height 193 54 mm 7 62 inches Width 344 23 mm 13 55 inches Diagonal 396 42 mm 15 6 inches Maximum resolution 1920 x 1080 Refresh rate 60 Hz Operating angle 0 closed to 135 Horizontal viewing angle 40 40 Vertical viewing angle 15 30 H L Pixel pitch 0 2265 mm x 0 2265 mm Downloaded fro...

Страница 96: ...age 13 3 V 6 9 cell Charge time approximate 4 hours when the computer is turned off Battery Operating time battery operating time varies depending on operating conditions Coin cell battery CR 2032 AC Adapter NOTE Use only AC adapters specified for use with your computer See the safety information that shipped with your computer Input voltage 100 240 VAC 11 16 VDC Input current maximum 1 50 A 2 30 ...

Страница 97: ...t Number of keys 86 U S and Canada 87 Europe 90 Japan 87 Brazil Layout QWERTY AZERTY Kanji Touch Pad X Y position resolution graphics table mode 240 cpi Size Width 100 mm 3 94 inches Height 56 mm 2 2 inches Physical Height 32 2 mm to 38 2 mm 1 27 inches to 1 50 inches Width 381 mm 15 inches Depth 265 4 mm 10 45 inches Weight with 6 cell battery configurable to less than 2 8 kg 6 17 lb Downloaded f...

Страница 98: ... 66 GRMS Non Operating 1 30 GRMS Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with the hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Non Operating 160 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft A...

Страница 99: ...lectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Downloaded from LpManual com Manuals ...

Страница 100: ...e la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Regulatory model number Voltage Frequency Electricity consumption Output voltage Output intensity P11F 100 240 VAC 11 16 VDC 50 60 Hz 1 50 A 2 30 A 2 50 A 19 5 VDC 4 62 A 6 70 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at ...

Страница 101: ...ies 50 computer setting up 7 connect ing to the Internet 20 Contacting Dell online 87 Control strip 31 customer service 80 D DataSafe Local Backup 74 DellConnect 80 Dell Diagnostics 67 Dell Dock 56 Dell Factory Image Restore 77 Dell Stage 52 Dell Support Center 64 Diagnostic Checklist 86 drivers and downloads 89 DVDs playing and creating 51 Index Downloaded from LpManual com Manuals ...

Страница 102: ...nosing 67 Hardware Troubleshooter 67 help getting assistance and support 79 I Internet connection 20 ISP Internet Service Provider 20 M memory problems solving 61 mini DisplayPort connector 29 Multimedia Control Keys 38 N network connection fixing 59 NVIDIA Optimus Technology 54 O Optical Drive Using 42 P power problems solving 60 Downloaded from LpManual com Manuals ...

Страница 103: ...r 83 SIM card 14 software features 50 software problems 62 solving problems 57 specifications 90 support email addresses 81 support sites worldwide 81 System Messages 65 System Recovery Media 76 system reinstall options 72 System Restore 73 System Setup 38 entering 38 function key behavior 38 T Touch Pad Gestures 36 Touch screen Gestures 46 TV tuner 19 U USB PowerShare 25 Downloaded from LpManual ...

Страница 104: ...arranty returns 83 Windows Program Compatibility Wizard 62 Windows Mobility Center 38 wired network network cable connecting 9 wireless display 18 wireless network connection 59 Downloaded from LpManual com Manuals ...

Страница 105: ...Downloaded from LpManual com Manuals ...

Страница 106: ...0N0KR7A00 www dell com support dell com www dell com support dell com Printed in the U S A Downloaded from LpManual com Manuals ...

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