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Advanced Troubleshooting
Dell™ XPS™ 410 Service Manual
Power Lights
Diagnostic Lights
Beep Codes
Dell Diagnostics
Drivers
Resolving Software and Hardware Incompatibilities
Power Lights
The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:
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If the power light is green and the computer is not responding.
¡
Ensure the display is connected and powered on.
¡
If the display is connected and powered on, see
Diagnostic Lights
.
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If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
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If the power light is off, the computer is either turned off or is not receiving power.
¡
Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
¡
If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned
on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
¡
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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Ensure that the main power cable and front panel cable are securely connected to the system board (see
System Board Components
).
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If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.
¡
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
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If the power light is steady amber, a device might be malfunctioning or incorrectly installed.
¡
Remove and then reinstall the memory modules (see
Installing Memory
).
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Remove and then reinstall any cards (see
Cards
).
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Remove and then reinstall the graphics card, if applicable (see
Cards
).
¡
Ensure that all power cables are securely connected to the system board. (see
System Board Components
).
Diagnostic Lights
To help you troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel (see
Front View of the Computer
). When the
computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.
.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
CAUTION:
Before you perform any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
Light Pattern
Problem Description
Suggested Resolution
The computer is in a normal "off"
condition or a possible pre-BIOS
failure has occurred.
All four diagnostic lights display solid
green and then turn off after the
system successfully boots to the
operating system.
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Plug the computer into a working electrical outlet (see
Power Lights
)
A possible processor failure has
occurred.
Reinstall the processor (see
Installing the Processor
) and restart the computer.
