Diagnostic Error Messages
Table 2. Diagnostic error messages
Error Messages
Description
AUXILIARY DEVICE FAILURE
The touchpad or external mouse may be faulty. For
an external mouse, check the cable connection.
Enable the
Pointing Device
option in the system
setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command
correctly, put spaces in the proper place, and used
the correct pathname.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the microprocessor
has failed.
Contact Dell
.
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to commands
from the computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be faulty or
improperly seated. Reinstall the memory modules
or, if necessary, replace them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the hard
drive tests in the Dell Diagnostics.
DRIVE NOT READY
The operation requires a hard drive in the bay
before it can continue. Install a hard drive in the
hard drive bay.
ERROR READING PCMCIA CARD
The computer cannot identify the ExpressCard.
Reinsert the card or try another card.
EXTENDED MEMORY SIZE HAS CHANGED
The amount of memory recorded in non-volatile
memory (NVRAM) does not match the memory
installed in the computer. Restart the computer. If
the error appears again,
Contact Dell
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
The file that you are trying to copy is too large to fit
on the disk, or the disk is full. Try copying the file to
a different disk or use a larger capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE
FOLLOWING CHARACTERS: \ / : * ? " < > | -
Do not use these characters in filenames.
GATE A20 FAILURE
A memory module may be loose. Reinstall the
memory modules or, if necessary, replace them.
GENERAL FAILURE
The operating system is unable to carry out the
command. The message is usually followed by
specific information. For example, Printer out of
paper. Take the appropriate action.
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