ESD protection summary
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all
times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while
performing service and that they use anti-static bags for transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in
anti-static bags for safe transport.
Lifting equipment
Adhere to the following guidelines when lifting heavy weight equipment:
CAUTION:
Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting device.
1
Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out.
2
Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load.
3
Lift with your legs, not your back.
4
Keep the load close. The closer it is to your spine, the less force it exerts on your back.
5
Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid twisting your
body and back.
6
Follow the same techniques in reverse to set the load down.
Before working inside your computer
1
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2
Turn off your computer.
3
If the computer is connected to a docking device (docked), undock it.
4
Disconnect all network cables from the computer (if available).
CAUTION:
If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your
computer.
5
Disconnect your computer and all attached devices from their electrical outlets.
6
Open the display.
7
Press and hold the power button for few seconds, to ground the system board.
CAUTION:
To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.
CAUTION:
To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
8
Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer
After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your
computer.
8
Working on your computer
