Troubleshooting
│
81
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image
is too small
Image is
centered on
screen, but
does not fill
entire viewing
area
• Check the
Aspect Ratio
setting in the
Display
menu OSD.
• Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
• Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.
• Check whether the OSD menu is locked. If
yes, press and hold the Menu/function button
next to the Power button for 4 seconds to
unlock (for more information, see
No Input Signal
when user
controls are
pressed
No picture,
the LED light
is white
• Check the signal source. Ensure the computer
is not in the power saving mode by moving
the mouse or pressing any key on the
keyboard.
• Check whether the signal cable is plugged in
properly. Re-plug the signal cable if
necessary.
• Reset the computer or video player.
The picture
does not fill
the entire
screen
The picture
cannot fill the
height or
width of the
screen
• Due to different video formats (aspect ratio)
of DVDs, the monitor may display in full
screen.
• Run the built-in diagnostics.