Perform monitor self-test feature check to
determine if the intermittent problem occurs
in self-test mode.
Missing Color
Picture missing
color
Perform monitor self-test feature check.
Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
Check for bent or broken pins in the video
cable connector.
Wrong Color
Picture color is
not good
Change the
Color Setting mode
in the
Color
Settings
OSD to
Graphics
or
Video
,
depending on the application.
Try different Color Preset Settings in Color
Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is
turned Off.
Change the
Input Color Format
to
PC RGB
or
YPbPr
in the Advance Settings OSD.
Run the built-in diagnostics.
Image retention from a
static image left on the
monitor for a long
period of time
Faint shadow
from the static
image appears
on the screen
Use the
Power Management
feature to turn
off the monitor at all times, when it is not in
use. (for more information, see
Alternatively, use a dynamically changing
screensaver.
