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3. If you are unable to detect or find the Service Tag, click

Choose from all products

.

4. Choose the

Products

category from the list.

NOTE:

Choose the appropriate category to reach the product page.

5. Select your computer model and the

Product Support

page of your computer appears.

6. Click

Get drivers

and click

Drivers and Downloads

.

The Drivers and Downloads section opens.

7. Click

Find it myself

.

8. Click

BIOS

to view the BIOS versions.

9. Identify the latest BIOS file and click

Download

.

10. Select your preferred download method in the

Please select your download method below

window, click

Download File

.

The

File Download

window appears.

11. Click

Save

to save the file on your computer.

12. Click

Run

to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

Updating BIOS on systems with BitLocker enabled

CAUTION:

If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not

recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for
this on each reboot. If the recovery key is not known, this can result in data loss or an unnecessary operating system
reinstall. For more information about this subject, see Knowledge Article:

Updating the BIOS on Dell Systems With

BitLocker Enabled

Updating your system BIOS using a USB flash drive

If the system cannot load into Windows, but there is still a need to update the BIOS, download the BIOS file using another system and
save it to a bootable USB Flash Drive.

NOTE:

You will need to use a bootable USB flash drive. Please refer to the following article for further details

Create a Bootable USB Flash Drive using Dell Diagnostic Deployment Package (DDDP)

1. Download the BIOS update .EXE file to another system.
2. Copy the file e.g. O9010A12.EXE onto the bootable USB flash drive.
3. Insert the USB flash drive into the system that requires the BIOS update.
4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu.
5. Using arrow keys, select

USB Storage Device

and click

Enter

.

6. The system will boot to a Diag C:\> prompt.
7. Run the file by typing the full filename, for example, O9010A12.exe and press

Enter

.

8. The BIOS Update Utility will load. Follow the instructions on screen.

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System setup

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Содержание Precision 3551

Страница 1: ...Dell Precision 3551 Setup and specifications guide Regulatory Model P80F Regulatory Type P80F004 ...

Страница 2: ...al damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners Rev A00 ...

Страница 3: ... 13 Media card reader 14 Audio 14 Video 14 Camera 14 Communications 15 Mobile broadband 15 Power adapter 16 Battery 16 Dimensions and weight 18 Ports and connectors 18 Touchpad 19 Display 19 Keyboard 20 Fingerprint reader in Power Button 21 Fingerprint reader 21 Sensor and control specifications 21 Security 21 Security options Contacted smartcard reader 21 Security options Contactless smartcard re...

Страница 4: ...erformance 34 Power management 34 POST behavior 35 Manageability 36 Virtualization support 36 Wireless 37 Maintenance screen 37 System logs 37 Updating the BIOS in Windows 37 Updating BIOS on systems with BitLocker enabled 38 Updating your system BIOS using a USB flash drive 38 System and setup password 39 Assigning a system setup password 39 Deleting or changing an existing system setup password ...

Страница 5: ...r create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Description My Dell Centralized location for key Dell applications help articles and other important information about your computer It also notif...

Страница 6: ...livery Download software applications which are purchased but not pre installed on your computer For more information about using Dell Digital Delivery see the knowledge base article 153764 at www dell com support 4 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows For more information see Create a USB r...

Страница 7: ... your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive will be dele...

Страница 8: ...s Display view Bottom view Left view Right view Palmrest view Display view 1 Microphone 2 Camera shutter 3 IR camera Optional 4 Camera 5 Camera status light 6 Microphone 7 LCD panel 8 LED activity light 3 8 Chassis overview ...

Страница 9: ...Bottom view 1 Fan vents 2 Service tag label 3 Speakers Left view Chassis overview 9 ...

Страница 10: ...playPort 1 4 port 3 USB 3 1 Gen 1 port 4 Smart card reader Optional Right view 1 microSD card reader 2 micro SIM card slot 3 Headset Microphone port 4 USB 3 1 Gen 1 port 5 USB 3 1 port with PowerShare 6 HDMI port 7 Network port 8 Wedge shaped lock slot 10 Chassis overview ...

Страница 11: ...Palmrest view 1 Power button with optional fingerprint 2 Keyboard 3 TrackPoint 4 Contactless smart card reader Optional 5 Touchpad Chassis overview 11 ...

Страница 12: ...Intel Core i7 10750H 10th Generation Intel Core i7 10875H 10th Generation Intel Xeon W10855M Wattage 35 W 35 W 35 W 35 W 35 W 35 W Core count 4 4 6 6 8 6 Thread count 8 8 12 12 16 12 Speed Up to 4 5 GHz Up to 4 6 GHz Up to 5 1 GHz Up to 5 1 GHz Up to 5 1 GHz Up to 5 1 GHz Cache 8 MB 8 MB 12 MB 12 MB 16 MB 12 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD ...

Страница 13: ... Connectors One M 2 2230 Key E connector One M 2 2280 Key M connector One M 2 3042 Key B connector Storage Your computer supports one of the following configurations One 2 5 inch hard drive One M 2 2230 2280 solid state drive The primary drive of your computer varies with the storage configuration For computers with a M 2 drive the M 2 drive is the primary drive without a M 2 drive the 2 5 inch ha...

Страница 14: ...tion audio External interface Universal audio jack Speakers 2 Speaker Output Average 2 W Speaker Output Peak 2 5 W Video Table 9 Discrete graphics specifications Discrete graphics Controller External display support Memory size Memory type NVIDIA Quadro P620 NA 4 GB GDDR5 Table 10 Integrated graphics specifications Integrated graphics Controller External display support Memory size Processor Intel...

Страница 15: ...AX201 Transfer rate Up to 867 Mbps Up to 2400 Mbps Up to 2400 Mbps Frequency bands supported 2 4 GHz 5 GHz 2 4 GHz 5 GHz 2 4 GHz 5 GHz Wireless standards WiFi 802 11a b g Wi Fi 4 WiFi 802 11n Wi Fi 5 WiFi 802 11ac Wi Fi 802 11a b g Wi Fi 4 Wi Fi 802 11n Wi Fi 5 Wi Fi 802 11ac Wi Fi 6 Wi Fi 802 11ax Wi Fi 802 11a b g Wi Fi 4 Wi Fi 802 11n Wi Fi 5 Wi Fi 802 11ac Wi Fi 6 Wi Fi 802 11ax Encryption 64 ...

Страница 16: ...ExpressCharge capable Voltage 11 40 VDC 15 20 VDC 15 20 VDC 11 40 VDC Weight maximum 0 25 kg 0 55 lb 0 34 kg 0 75 lb 0 34 kg 0 75 lb 0 47 kg 1 04 lb Dimensions Height 95 90 mm 3 78 in 95 90 mm 3 78 in 95 90 mm 3 78 in 82 00 mm 3 22 in Width 181 mm 7 13 in 233 mm 9 17 in 233 mm 9 17 in 332 mm 13 1 in Depth 7 05 mm 0 28 in 7 05 mm 0 28 in 7 05 mm 0 28 in 7 70 mm 0 30 in Temperature range Operating 0...

Страница 17: ...www dell com 4 Hrs hours when the computer is off NOTE Control the charging time duration start and end time and so on using the Dell Power Manager application For more information on the Dell Power Manager see Me and My Dell on www dell com NOTE Control the charging time duration start and end time and so on using the Dell Power Manager application For more information on the Dell Power Manager s...

Страница 18: ...lb NOTE The weight of your system depends on the configuration ordered and the manufacturing variability Ports and connectors Table 18 External ports and connectors Description Values External Network One RJ 45 port USB Two USB 3 2 Gen 1 Type A port One USB 3 2 Gen 1 Type A port with PowerShare One USB 3 2 Gen 2 Type C port with DisplayPort 1 4 Thunderbolt Audio One Universal Audio Jack Video One ...

Страница 19: ...chpad gestures for Windows 10 see the Microsoft knowledge base article 4027871 at support microsoft com Table 21 Supported gestures Supported gestures Windows 10 Cursor moving Supported Clicking tapping Supported Click and drag Supported 2 finger scroll Supported 2 finger Pinch Zoom Supported 2 finger tap Right Clicking Supported 3 finger tap Invoke Cortana Supported 3 finger swipe up See all open...

Страница 20: ...NTSC 45 NTSC 45 NTSC 72 Contrast Ratio min 500 1 700 1 700 1 700 1 Response Time max 25 ms 25 ms 35 ms 35 ms Refresh Rate 60 Hz 60 Hz 60 Hz 60 Hz Horizontal View Angle 40 40 degrees 80 80 degrees 80 80 degrees 80 80 degrees Vertical View Angle 10 U 30 D degrees 80 U 80 D degrees 80 U 80 D degrees 80 U 80 D degrees Pixel Pitch 0 252X0 252 mm 0 179X0 179 mm 0 179X0 179 mm 0 179X0 179 mm Power Consum...

Страница 21: ...all Effect Sensor Detects when the lid is closed Security Table 27 Security specifications Features Specifications Trusted Platform Module TPM 2 0 Integrated on system board Fingerprint reader Optional Wedge shaped lock slot Standard Security options Contacted smartcard reader Table 28 Contacted smartcard reader Title Description Dell ControlVault 3 Smartcard reader ISO 7816 3 Class A Card Support...

Страница 22: ...29 Contactless smartcard reader Title Description Dell ControlVault 3 Contactless Smartcard reader with NFC Felica Card Support Reader and software capable of supporting Felica contactless cards Yes ISO 14443 Type A Card Support Reader and software capable of supporting ISO 14443 Type A contactless cards Yes ISO 14443 Type B Card Support Reader and software capable of supporting ISO 14443 Type B c...

Страница 23: ...t for usage and processing Yes NOTE 125 Khz proximity cards are not supported Table 30 Supported cards Manufacturer Card Supported HID jCOP readertest3 A card 14443a Yes 1430 1L DESFire D8H iClass Legacy iClass SEOS NXP Mifare Mifare DESFire 8K White PVC Cards Yes Mifare Classic 1K White PVC Cards NXP Mifare Classic S50 ISO Card G D idOnDemand SCE3 2 144K Yes SCE6 0 FIPS 80K Dual 1 K Mifare SCE6 0...

Страница 24: ...32 Computer environment Description Operating Storage Temperature range 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F Relative humidity maximum 10 to 80 non condensing 0 to 95 non condensing Vibration maximum 0 26 GRMS 1 37 GRMS Shock maximum 105 G 40 G Altitude maximum 0 m to 3048 m 4 64 ft to 5518 4 ft 0 m to 10668 m 4 64 ft to 19234 4 ft Measured using a random vibration spectrum that sim...

Страница 25: ...s the audio see the table below However if the function keys F1 F12 are needed for specific software applications multimedia functionality can be disabled by pressing Fn Esc Next multimedia control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior of the function keys F1 F12 by changing Function Key ...

Страница 26: ...s Function key Behavior Pause Break Sleep Toggle scroll lock Toggle between power and battery status light hard drive activity light System request Open application menu Click Fn key lock Page up Page down Home End 26 Keyboard shortcuts ...

Страница 27: ...k Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your notebook model 4 Click Drivers and Downloads 5 Select the operating system installed on your notebook 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your notebook 8 After the download is complete navigate to the folder where you saved th...

Страница 28: ...ell logo appears to initiate a one time boot menu with a list of the valid boot devices for the system Diagnostics and BIOS Setup options are also included in this menu The devices listed on the boot menu depend on the bootable devices in the system This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the boot menu does not ...

Страница 29: ...ar General options Table 35 General Option Description System Information Displays the following information System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Manufacture Date Ownership Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channel Mode Memory Technology DIMM A size and DIMM B size Processor In...

Страница 30: ...nfiguration Allows you to enable or disable the integrated USB controller for Enable USB Boot Support Enable External USB Port All the options are enabled by default Thunderbolt Adapter Configuration This section allows Thunderbolt Adapter Configuration Thunderbolt is enabled by default Enable Thunderbolt Boot Support is disabled No security is disabled User configuration enabled by default Secure...

Страница 31: ...d by default When enabled pressing Fn Shift B will turn off all light and sound emissions in the system Press Fn Shift B to resume normal operation Miscellaneous Devices Allows you to enable or disable the following devices Enable Camera enabled by default Enable Hard Drive Free Fall Protection enabled by default Enable Secure Digital SD Card enabled by default Secure Digital SD Card Boot Secure D...

Страница 32: ...that may be present Password Change This option lets you determine whether changes to the System and Hard Disk passwords are permitted when an administrator password is set Allow Non Admin Password Changes This option is enabled by default UEFI Capsule Firmware Updates This option controls whether this system allows BIOS updates via UEFI capsule update packages This option is selected by default D...

Страница 33: ...pulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are PK default KEK db dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are Save to File Saves the key to a user selected file Replace from File Replaces the current key with a key from a user selected file Append from...

Страница 34: ...able the additional processor sleep states C states This option is set by default Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor Enable Intel TurboBoost This option is set by default Hyper Thread Control Allows you to enable or disable the HyperThreading in the processor Disabled Enabled Default Power management Option Description AC Behavior Allows you...

Страница 35: ...ttery even if the AC is attached Enable peak shift is disabled Set battery threshold 15 to 100 15 enabled by default Advanced Battery Charge Configuration This option enables you to maximize the battery health By enabling this option your system uses the standard charging algorithm and other techniques during the non work hours to improve the battery health Enable Advanced Battery Charge Mode is d...

Страница 36: ...led Enabled by default Restrict MEBx Access USB Provision When enabled Intel AMT can be provisioned using the local provisioning file via a USB storage device Enable USB Provision disabled by default MEBX Hotkey Allows you to specify whether the MEBx Hotkey function should enable during the system boot Enable MEBx hotkey enabled by default Virtualization support Option Description Virtualization T...

Страница 37: ...he user primary hard drive or an external USB key BIOS Recovery from Hard Drive enabled by default Always perform integrity check disabled by default First Power On Date This option lets you set Ownership date Set Ownership Date disabled by default System logs Option Description BIOS Events Allows you to view and clear the System Setup BIOS POST events Thermal Events Allows you to view and clear t...

Страница 38: ... will ask for this on each reboot If the recovery key is not known this can result in data loss or an unnecessary operating system reinstall For more information about this subject see Knowledge Article Updating the BIOS on Dell Systems With BitLocker Enabled Updating your system BIOS using a USB flash drive If the system cannot load into Windows but there is still a need to update the BIOS downlo...

Страница 39: ...rd You can assign a new System or Admin Password only when the status is in Not Set To enter the system setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select Security and press Enter The Security screen is displayed 2 Select System Admin Password and create a password in the Enter the new password field Use the following guidelines to assign the s...

Страница 40: ... and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when prom...

Страница 41: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or s...

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