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| Troubleshooting

Universal Serial Bus (USB) Specific Problems

Specific

Symptoms

What You

Experience

Possible Solutions

USB interface is
not working

USB peripherals
are not working

•

Check that your monitor is turned On.

•

Reconnect the upstream cable to your computer.

•

Reconnect the USB peripherals (downstream connector).

•

Switch Off and then turn On the monitor again.

•

Reboot the computer.

•

Some USB devices like external portable HDD require higher
electric current; connect the device directly to the
computer system.

High Speed
USB 2.0
interface is
slow

High Speed USB
2.0 peripherals
working slowly or
not working at all

•

Check that your computer is USB 2.0-capable.

•

Some computers have both USB 2.0 and USB 1.1 ports.
Ensure that the correct USB port is used.

•

Reconnect the upstream cable to your computer.

•

Reconnect the USB peripherals (downstream connector).

•

Reboot the computer.

Содержание P2416D

Страница 1: ...Dell P2416D Monitor User s Guide Model P2416D Regulatory model P2416Db ...

Страница 2: ...demarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the EN...

Страница 3: ...nitor 24 Organizing Your Cables 26 Attaching the Cable Cover 26 Removing the Monitor Stand 27 Removing the Cable Cover 27 Wall Mounting Optional 28 3 Operating the Monitor 29 Power On the Monitor 29 Using the Front Panel Controls 29 Using the On Screen Display OSD Menu 31 Setting the Maximum Resolution 44 Using the Tilt Swivel and Vertical Extension 44 Rotating the Monitor 45 Adjusting the Rotatio...

Страница 4: ...4 Contents Universal Serial Bus USB Specific Problems 52 5 Appendix 53 FCC Notices U S Only and Other Regulatory Information 53 Contact Dell 53 Setting Up Your Monitor 54 ...

Страница 5: ...ceived all the components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Cable Cover ...

Страница 6: ...About Your Monitor Power Cable Varies by Countries DP Cable USB 2 0 Upstream Cable Enables the USB Ports on the Monitor Drivers and Documentation Media Quick Setup Guide Safety and Regulatory Information ...

Страница 7: ...t and HDMI Equipped with 1 USB upstream port and 4 USB downstream ports Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Dell Display Manager Software included comes in the CD shipped with the moni...

Страница 8: ...bout Your Monitor Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator ...

Страница 9: ... monitor 4 Security lock slot Secures monitor with security lock security lock not included 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support 6 Dell Soundbar mounting slots Attaches the optional Dell Soundbar 7 Cable management slot Use to organize cables by placing them through the slot 8 USB downstream port Connect your USB device You can only us...

Страница 10: ...2 DisplayPort in connector Connect your computer with DP cable 3 HDMI port connector Connect your computer with HDMI cable 4 VGA connector Connect your computer with VGA cable 5 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer Once this cable is connected you can use the USB connectors on the monitor ...

Страница 11: ... Plane Switching type Viewable image Diagonal Horizontal Active Area Vertical Active Area Area 603 3 mm 23 75 inches 526 85 1 15 mm 20 74 0 05 inches 296 35 0 65 mm 11 67 0 03 inches 156131 9975 mm2 242 03 inch2 Pixel pitch 0 205 mm x 0 205 mm Viewing angle 178 vertical typical 178 horizontal typical Luminance output 300 cd m typical Contrast ratio 1000 to 1 typical 2M to 1 typical Dynamic Contras...

Страница 12: ... DP playback 480p 480i 576p 720p 1080p 576i 1080i Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 800 49 7 59 8 ...

Страница 13: ...0 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 800 49 7 59 8 83 5 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 1200 75 0 60 0 162 0 VESA 1680 x 1050 65 3 60 0 146 3 VESA 1920 x 1080 67 5 60 0 148 5 VESA 1920 x 1200 74 6 59 9 193 3 ...

Страница 14: ...erential line 100 ohm input impedance per differential pair Synchronization input signals Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on green AC input voltage frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A typical Inrush current 120 V 30 A Max at 0 C cold start 220 V 60 A Max at 0 C cold start Model P2416D Connector type 15 pin D su...

Страница 15: ...sembly For wall mount or VESA mount considerations no cables 3 58 kg 7 88 lb Weight of stand assembly 2 00 kg 4 40 lb Front frame gloss Black Frame 5 8 gloss unit Model P2416D Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipp...

Страница 16: ...ro power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance and USB active The OSD functions only in the normal operation mode When any button is pressed in the Active off mode the following message will be displayed Activate the computer and the monitor to gain access to the OSD VESA Modes Horizontal Sync Vert...

Страница 17: ...nts VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Страница 18: ...Port Connector Pin Number 20 pin Side of the Connected Signal Cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 GND 19 Re PWR 20 3 3 V DP_PWR ...

Страница 19: ...TA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT ...

Страница 20: ...e automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the monitor NOTE This monitor is High Speed USB 2 0 compatible USB Upstream Connector Transfer Speed Data Rate Power Consumption High speed 480 Mbps...

Страница 21: ...urn it On the attached peripherals may take a few seconds to resume normal functionality LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Supp...

Страница 22: ...ecial screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with car...

Страница 23: ... applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into place ...

Страница 24: ...fety Instructions NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable Connect the DP VGA HDMI cable from your monitor to the computer Connecting the black DisplayPort DP to DP cable Connecting the blue VGA cable optional ...

Страница 25: ...e your monitor setup 1 Connect the upstream USB port cable supplied to an appropriate USB port on your computer See Bottom View for details 2 Connect the USB peripherals to the downstream USB ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not...

Страница 26: ...cting Your Monitor for cable attachment organize all cables as shown above Attaching the Cable Cover NOTE The cable cover is detached when the monitor is shipped from the factory 1 Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor 2 Press the cable cover till it snaps into place ...

Страница 27: ...and When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor Removing the Cable Cover 1 Press the tab on the cable cover 2 Remove the two tabs on the bottom part of the cable cover from the groo...

Страница 28: ...on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity ...

Страница 29: ...eristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes 2 Shortcut key Input Source Use this button to directly access the Inpu...

Страница 30: ...D main menu 5 Power with power light indicator Use the Power button to turn the monitor On and Off The white light indicates the monitor is On and fully functional A glowing white light indicates the power save mode Front Panel Button Description 1 Up Use the Up button to adjust increase ranges items in the OSD menu 2 Down Use the Down button to adjust decrease ranges items in the OSD menu 3 OK Us...

Страница 31: ...ither proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for analog VGA input or Main Menu for digital HDMI input or ...

Страница 32: ...con to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Select the button to return to t...

Страница 33: ... contrast and press the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Auto Adjustment allows the monitor to self adjust to t...

Страница 34: ...to Select the monitor scans for available input sources VGA Select the VGA input when you are using the analog VGA connector Press to select the VGA input source HDMI Select the HDMI input when you are using the HDMI connector Press to select the HDMI input source DP Select the DP input when you are using the DisplayPort DP connector Press to select the DisplayPort input source ...

Страница 35: ...you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the DP HDMI or VGA cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr using the DP HDMI or VGA cable or if the DVD color output setting is not RGB ...

Страница 36: ...lor temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode Hue This feature can shift the color of the video image to green or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Press to incr...

Страница 37: ...0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or to adjust for best image quality Phase If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again NOTE Pixel Clock and Phase adjustments are only available for VGA input Dynamic Contrast Allows you to incr...

Страница 38: ...B upstream cable plugs in Reset Energy Settings Select this option to restore default Energy settings Menu Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chine...

Страница 39: ...djustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Unlock function Only hard unlock press and hold the button above the power button for 10 seconds Lock function Either soft lock through the OSD menu or hard lock press and hold the button above the power button for 10 seconds Reset Menu Settings Reset all OSD settings to the factory preset values Personali...

Страница 40: ...g and so on DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor ...

Страница 41: ... preset modes Game or Movie manual brightness adjustment is disabled LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Reset Other Settings Reset all settings under the Others menu to the factory preset values Factory Reset Reset all settings to the factory pr...

Страница 42: ...m the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 2560 x 1440 for HDMI DisplayPort or 2048 x 1152 for VGA You will see the following message before the DDC CI function is disabled When the monitor enters the Power Save mode the following message appears Activate the computer and wake up the monitor to gain acc...

Страница 43: ...the power button the following message will appear depending on the selected input If either VGA HDMI or DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or or See Troubleshooting for more information ...

Страница 44: ...ending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and dow...

Страница 45: ...Extension NOTE The stand extends vertically up to 130 mm The figure below illustrates how to extend the stand vertically Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted up to avoid hitting the bottom edge of the monitor ...

Страница 46: ... you are using the monitor with a non Dell computer you need to go the graphics driver website or your computer manufacturer website for information on rotating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the pref...

Страница 47: ...st by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all digital cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in...

Страница 48: ...onitor or with your computer and video card NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and...

Страница 49: ...picture or no brightness Increase brightness contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Poor Focus Picture is fuzzy blurry or ghosting Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD El...

Страница 50: ...ns in the video cable connector Run the built in diagnostics NOTE When using HDMI DisplayPort input the Pixel Clock and Phase adjustments are not available Synchronization Problems Screen is scrambled or appears torn Reset the monitor to factory settings Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Perform monitor self test feature check to determine if the scrambl...

Страница 51: ...ntered on screen but does not fill entire viewing area Check the Aspect Ratio setting in the Display menu OSD Reset the monitor to factory settings Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Turn Off the monitor unplug the power cord plug it back and then turn On the monitor Check whether the OSD menu is locked If yes press and hold the button a...

Страница 52: ...en turn On the monitor again Reboot the computer Some USB devices like external portable HDD require higher electric current connect the device directly to the computer system High Speed USB 2 0 interface is slow High Speed USB 2 0 peripherals working slowly or not working at all Check that your computer is USB 2 0 capable Some computers have both USB 2 0 and USB 1 1 ports Ensure that the correct ...

Страница 53: ... do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contac...

Страница 54: ...ell portable computer with internet access 1 Go to www dell com support enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your graphics adapter attempt to set the resolution to 2560 x 1440 for HDMI or DisplayPort or 2048 x 1152 for VGA again NOTE If you are unable to set the resolution to 2560 x 1440 for HDMI or DisplayPort or 2048 x 11...

Страница 55: ... to set the resolution to 2560 x 1440 for HDMI or DisplayPort or 2048 x 1152 for VGA again NOTE If you are unable to set the recommended resolution please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution ...

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