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Contents

1 About Your Monitor

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Package Contents

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Product Features

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Identifying Parts and Controls

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Monitor Specifications

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Plug and Play Capability

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Universal Serial Bus (USB) Interface

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LCD Monitor Quality and Pixel Policy

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Maintenance Guidelines

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2 Setting Up the Monitor

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Attaching the Stand

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Connecting Your Monitor

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Organizing Your Cables

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Removing the Monitor Stand

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Wall Mounting (Optional)

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3 Operating the Monitor

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Power On the Monitor

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Using the Front Panel Controls

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Using the On-Screen Display (OSD) Menu

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Setting the Maximum Resolution

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Adjusting the Rotation Display Settings of Your
System

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4 Troubleshooting

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Self-Test

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Built-in Diagnostics

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Common Problems

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Product Specific Problems

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Universal Serial Bus (USB) Specific Problems

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Contents

Содержание P2214H

Страница 1: ...User s Guide Dell P2214H Dell P2414H Model No P2214H P2414H Regulatory model P2214Hb P2214Hb ...

Страница 2: ...xt Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protectio...

Страница 3: ...the Stand 21 Connecting Your Monitor 21 Organizing Your Cables 23 Removing the Monitor Stand 24 Wall Mounting Optional 25 3 Operating the Monitor 27 Power On the Monitor 27 Using the Front Panel Controls 27 Using the On Screen Display OSD Menu 29 Setting the Maximum Resolution 43 Adjusting the Rotation Display Settings of Your System 46 4 Troubleshooting 47 Self Test 47 Built in Diagnostics 48 Com...

Страница 4: ...5 Appendix 53 FCC Notices U S Only and Other Regulatory Information 53 Contacting Dell 53 Setting Up Your Monitor 53 4 Contents ...

Страница 5: ...ents and Contacting Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Cable Cover About Your Monitor 5 ...

Страница 6: ...sured diagonally 1920 x 1080 resolution plus full screen support for lower resolutions P2414H 60 47 cm 23 8 inch viewable area display measured diagonally 1920 x 1080 resolution plus full screen support for lower resolutions Wide viewing angle to allow viewing from a sitting or standing position or while moving from side to side Tilt swivel vertical extension and rotate adjustment capabilities Rem...

Страница 7: ...standard aspect ratio while maintaining the image quality EPEAT Gold Rating P2214H P2414H monitor is BFR PVC free Halogen free excluding external cables TCO Certified Displays Arsenic Free glass and Mercury Free for the panel only High Dynamic Contrast Ratio 2 000 000 1 0 3 W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Identif...

Страница 8: ...the regulatory approvals 3 Stand release button Release stand from monitor 4 Security lock slot Secures monitor with security lock security lock not included 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support 6 Dell Soundbar mounting slots Attaches the optional Dell Soundbar 7 Cable management slot Use to organize cables by placing them through the ...

Страница 9: ...or Connect your computer with DP cable 3 DVI connector Connect your computer with DVI cable 4 VGA connector Connect your computer with VGA cable 5 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer Once this cable is connected you can use the USB connectors on the monitor About Your Monitor 9 ...

Страница 10: ...0 54 inches 527 04 mm 20 75 inches 296 46 mm 11 67 inches Pixel pitch 0 248 x 0 248 mm 0 2745 x 0 2745 mm Viewing angle 178 vertical typical 178 horizontal typical 178 vertical typical 178 horizontal typical Luminance output 250 cd m typical 250 cd m typical Contrast ratio 1000 to 1 typical 2M to 1 typical Dynamic Contrast On 1000 to 1 typical 2M to 1 typical Dynamic Contrast On Faceplate coating ...

Страница 11: ...76p 720p 1080i 1080p Preset Display Modes P2214H P2414H Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1280 x 1024 63 9 ...

Страница 12: ... MST 3D stereo transport HBR Audio or high data rate audio Physical Characteristics Model P2214H P2414H Connector type 15 pin D subminiature blue connector DVI D white connector DP black connector 15 pin D subminiature blue connector DVI D white connector DP black connector Signal cable type Digital detachable DVI D solid pins shipped detached from the monitor Digital DisplayPort 20 pin Analog att...

Страница 13: ...9 kg 17 14 lb Weight with stand assembly and cables 5 58 kg 12 28 lb 5 83 kg 12 83 lb Weight without stand assembly For wall mount or VESA mount considerations no cables 3 26 kg 7 17 lb 3 51 kg 7 72 lb Weight of stand assembly 1 87 kg 4 11 lb 1 87 kg 4 11 lb Front frame gloss Black Frame 5 8 gloss unit max Black Frame 5 8 gloss unit max Environmental Characteristics Model P2214H P2414H Temperature...

Страница 14: ...power consumption and signaling of this automatic power saving feature VESA Horizontal Vertical Video Power Power Consumption Modes Sync Sync Indicator Normal operation Active Active Active White P2214H P2414H 42 W maximum 45 W maximum 26 W typical 28 W typical Active off mode Inactive Inactive Blanked White Breathing Less than 0 3 W Less than 0 3 W Switch off Off Less than 0 3 W Less than 0 3 W T...

Страница 15: ...er consumption with max luminance and USB active Pin Assignments VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock About Your Monitor 15 ...

Страница 16: ...und 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1 11 TMDS Ground 12 Floating 13 Floating 14 5 V 3 3 V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0 18 TMDS RX0 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock 24 TMDS Clock 16 About Your Monitor ...

Страница 17: ...nstall the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the ...

Страница 18: ... This monitor supports High Speed Certified USB 2 0 interface Transfer Speed Data Rate Power Consumption High speed 480 Mbps 2 5 W Max each port Full speed 12 Mbps 2 5 W Max each port Low speed 1 5 Mbps 2 5 W Max each port USB Upstream Connector Pin Number 4 pin Side of the Connector 1 DMU 2 VCC 3 DPU 4 GND 18 About Your Monitor ...

Страница 19: ... are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Maintenance Guidelines Cleaning Your Monitor CAUTION Read and follow the Safety Instructions before cleaning the monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical ou...

Страница 20: ...te powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as a darker colored monitor may get scratched and show white scuff marks more than a lighter colored monitor To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn off your monitor when not in use 20 About Your Monitor ...

Страница 21: ...d place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into place Connecting Your Monitor WARNING Before you begin any of the procedures in this section follow the Safety Instructions NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn off your co...

Страница 22: ...e blue VGA cable Connecting the white DVI cable Connecting the black DisplayPort cable CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary 22 Setting Up the Monitor ...

Страница 23: ...tream USB ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Universal Serial Bus USB Specific Problems 5 Use the cable slot on the monitor stand to organize the cables Organizing Your Cables After attaching all necessary...

Страница 24: ...and NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft clean surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3...

Страница 25: ...emove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity of 5 88 kg Setting Up the ...

Страница 26: ...26 Setting Up the Monitor ...

Страница 27: ... adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button 1 Description Use this button to choose from a list of preset color modes Shortcut key Preset Modes Operating the Monitor 27 ...

Страница 28: ...t Use the Power button to turn the monitor On and Off The white light indicates the monitor is On and fully functional A Power breathing white light indicates the power save mode with power light indicator Front Panel Button Use the buttons on the front of the monitor to adjust the image settings Front Panel Button Description Use the Up button to adjust increase ranges items in the OSD menu Up Us...

Страница 29: ...stem NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for analog VGA input or Operating the Monitor 29 ...

Страница 30: ...s the and buttons to move betw een the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 30 Operating the Monitor ...

Страница 31: ...5 Press to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Select the button to return to the main menu Operating the Monitor 31 ...

Страница 32: ...ss the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Auto Adjustment allows the monitor to self adjust to the incoming video...

Страница 33: ...r available input VGA Select the VGA input when you are using the analog VGA connector Press to select the VGA input source DVI D Select the DVI D input when you are using the Digital DVI connector Press to select the DVI input source DisplayPort Select the DisplayPort input when you are using the DisplayPort DP connector Press to select the DisplayPort input source Operating the Monitor 33 ...

Страница 34: ... input mode to Format RGB Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr to VGA or YPbPr to DVI cable or if the DVD color output setting is not RGB 34 Operating the Monitor ...

Страница 35: ...to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode Hue This feature can shift the color of the video image to green or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Press to increase the green shade of the video image Press to increase the purple shade of the v...

Страница 36: ...put Vertical Use Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or to adjust for best image quality Phase If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase ...

Страница 37: ... Allows you to set the power LED indicator on or off to save energy Button LED USB Allows you to enable or disable USB function during monitor standby mode NOTE USB ON OFF under standby mode is only available when the USB upstream cable is unplugged This option will be greyed out when the USB upstream cable plugs in Reset Energy Select this option to restore default Energy Settings Settings Operat...

Страница 38: ...ransparency by pressing the and buttons Minimum 0 Maximum 100 Timer OSD Hold Time sets the length of time the OSD will remain active after the last time you pressed a button Use or 60 seconds to adjust the slider in 1 second increments from 5 to Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock ...

Страница 39: ...lows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor Operating the Monitor 39 ...

Страница 40: ... under the Other Settings menu to the factory preset Settings values Factory Reset Reset all settings to the factory preset values Personalize Users can choose a feature from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio or Rotation and set it as a shortcut key NOTE This monitor has a built in feature to automatically calibrate the brightness to compensate for LED aging 40...

Страница 41: ... particular resolution mode you will see the following message This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 You will see the following message before the DDC CI function is disabled Operating the Monitor 41 ...

Страница 42: ...in access to the OSD If you press any button other than the power button one of the following messages will appear depending on the selected input VGA DVI D DP input If either VGA DVI D or DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or 42 Operating the Monitor ...

Страница 43: ...ick OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site f...

Страница 44: ... for set up instructions Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory Vertical Extension NOTE The stand extends vertically up to 130 mm The figure below illustrates how to extend the stand vertically 44 Operating the Monitor ...

Страница 45: ...tion Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor To download the graphics driver go to www dell com support and see the Download section for Video Drivers for latest driver updates When in the Portrait View Mode you may experience performance degradation in graphic intensive applications 3D Gaming and etc Oper...

Страница 46: ...the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation 4 If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation 5 If you have an Intel graphics card select the Intel graphics tab click Graphic Properties se...

Страница 47: ...Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly W...

Страница 48: ...lt in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the screen is clean no d...

Страница 49: ... and the LED off computer is properly connected and secure Verify that the power outlet is functioning properly using any other electrical equipment Ensure that the power button is depressed fully Ensure that the correct input source is selected via the Input Source menu No Video Power No picture or no Increase brightness contrast controls via OSD LED on brightness Perform monitor self test featur...

Страница 50: ...itor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics NOTE When using DVI D DisplayPort input the Pixel Clock and Phase adjustments are not available Synchronization Probl...

Страница 51: ... You Experience Possible Solutions Screen image is too small Image is centered on screen but does not fill entire Check the Scaling Ratio setting in the Image Setting OSD Reset the monitor to Factory Settings viewing area Cannot adjust the monitor with the buttons on the side panel OSD does not appear on the screen Turn off the monitor unplug the power cord plug it back and then turn on the monito...

Страница 52: ...tor again Reboot the computer Some USB devices like external portable HDD require higher electric current connect the device directly to the computer system High Speed High Speed USB Check that your computer is USB 2 0 capable USB 2 0 2 0 peripherals Some computers have both USB 2 0 and USB 1 1 ports interface is working slowly or Ensure that the correct USB port is used slow not working at all Re...

Страница 53: ...oduct catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell com support 2 Verify your country or region in the...

Страница 54: ... attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these resolutions If you have a non Dell desktop portable computer or graphics card In Windows 7 and Windows 8 1 For Windows 8 only select the Desktop tile to switch to classic desktop 2 Right click on the desktop and ...

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