Appendix
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FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c90.fm
D E L L C O N F ID E N T IA L – P R E L IM I N A RY 3 / 1 8/ 0 4 – F O R PR O O F O N LY
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system’s start-up
files. If the computer is connected to a printer, print each file. Otherwise, record the contents
of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
