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Using Support Tools

Dell Support Center

The Dell Support Center helps you find

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information you need.

Click the

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application. The home page provides links to access:

Self Help (Troubleshooting, Security, System

•

Performance, Network/Internet, Backup/

Recovery, and Windows Vista)
Alerts (technical support alerts relevant to

•

your computer)

Assistance from Dell (Technical Support with

•

DellConnect

™

, Customer Service, Training

and Tutorials, How-To Help with Dell on Call,

and Online Scan with PC CheckUp)
About Your System (System Documentation,

•

Warranty Information, System Information,

Upgrades & Accessories)

The top of the Dell Support Center home page

displays your system’s model number along with

its service tag and express service code.
For more information about the Dell Support

Center and available support tools, click the

Services

tab on

support.dell.com

INSPIRON

Содержание Inspiron 1320

Страница 1: ...SETUP GUIDE INSPIRON ...

Страница 2: ......

Страница 3: ...SETUP GUIDE Model P04S series Regulatory type P04S001 INSPIRON ...

Страница 4: ...used in this text Dell the DELL logo Inspiron YOURS IS HERE Dell On Call and DellConnect are trademarks of Dell Inc ATI Radeon is a trademark of Advanced Micro Devices Inc Intel Celeron and Pentium are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registe...

Страница 5: ...es 14 Left Side Features 16 Computer Base Features 18 Media Controls 21 Display Features 22 Removing and Replacing the Battery 24 Software Features 26 Solving Problems 29 Beep Codes 29 Network Problems 31 Power Problems 32 Memory Problems 34 Lockups and Software Problems 35 Using Support Tools 37 Dell Support Center 37 System Messages 38 Hardware Troubleshooter 40 Dell Diagnostics 40 Restoring You...

Страница 6: ... Online Services 51 Automated Order Status Service 52 Product Information 52 Returning Items for Repair Under Warranty or for Credit 53 Before You Call 54 Contacting Dell 55 Finding More Information and Resources 56 Specifications 58 Appendix 67 Macrovision Product Notice 67 Index 68 ...

Страница 7: ...other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The computer turns on...

Страница 8: ...ector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer NOTE Use only Dell AC adapter family PA 12 PA 2E and PA 3E with your computer ...

Страница 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable ...

Страница 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Страница 11: ...low the instructions on the screen These steps are mandatory and may take up to 15 minutes to complete The Windows Vista setup screen will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to re...

Страница 12: ...10 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional ...

Страница 13: ... enable or disable wireless The wireless enable or disable dialog box will appear on your screen Press the left arrow key or the right arrow keys to 2 Enable Bluetooth Enable Wireless LAN Enable Bluetooth and Wireless LAN Disable Bluetooth and Wireless LAN Press Enter to apply the change 3 ...

Страница 14: ...up connection connect the telephone line to the external USB modem optional and to the telephone wall connector before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connect to your wi...

Страница 15: ...o the Internet wizard can help you get one Save and close any open files and exit any 1 open programs NOTE The following instructions are applicable for the Windows default view they may not apply if you set your computer to the Windows Classic view Click 2 Start Control Panel Click 3 Network and Internet Network and Sharing Center Setup a Connection Connect to the Internet The Connect to the Inte...

Страница 16: ...al devices Right Side Features 1 2 3 4 5 6 7 8 1 ExpressCard slot Supports one ExpressCard The computer ships with a plastic blank installed in the slot NOTE Your computer ships with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit y...

Страница 17: ...o USB devices such as a mouse keyboard printer external drive or MP3 player 6 eSATA USB combo connector Connects to eSATA compatible storage devices such as external hard disk drives or optical drives or USB devices such as a mouse keyboard printer external drive or MP3 player 7 Network connector Connects your computer to a network or a broadband device if you are using a wired network 8 Security ...

Страница 18: ...16 Using Your Inspiron Laptop Left Side Features 1 2 3 4 ...

Страница 19: ...eader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards Secure Digital SD memory card Secure Digital High Capacity SDHC card Multimedia Card MMC Memory Stick Memory Stick PRO NOTE Your computer ships with a plastic blank installed in the Media Card Reader slot Blanks protect unused slots from dust and other p...

Страница 20: ...18 Using Your Inspiron Laptop Computer Base Features 1 2 3 4 5 ...

Страница 21: ...battery Indicator light status Computer state s Battery charge level AC Adapter Solid white on off hibernate n a 90 Breathing white standby n a off off hibernate 90 Battery Solid white on 10 Breathing white standby 10 Solid amber on standby 10 off off hibernate n a NOTE The battery is charging when the computer is powered using an AC adapter ...

Страница 22: ...eyboard The media controls are also located on the keyboard These keys control CD DVD and media playback For more information about the keyboard see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com 4 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface 5 Touch pad buttons ...

Страница 23: ... setting are Multimedia Key First This is the default option Press any multimedia key to perform the associated action For function key press Fn the required function key Function Key First Press any function key to perform the associated action For multimedia key press Fn the required multimedia key Mute the sound Decrease the volume level Increase the volume level Play the previous track or chap...

Страница 24: ...22 Using Your Inspiron Laptop Display Features 1 2 3 4 ...

Страница 25: ... Indicates if the camera is on or off 3 Camera Built in camera for video capture conferencing and chat 4 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com ...

Страница 26: ...ly use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Shut down the computer and turn it over 1 Slide the battery release latch to the unlock position 2 Slide the battery out and lift it 3 To replace the battery Align the battery with the not...

Страница 27: ...25 Using Your Inspiron Laptop 1 3 2 1 battery 2 battery bay 3 battery release latch ...

Страница 28: ...account upload and download files and so on Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs listen to music and Internet radio stations NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs You can download or copy pictures and video fil...

Страница 29: ...ns in your operating system to configure the power settings on your computer Microsoft Windows Vista installed on your Dell computer provides three default options Dell Recommended This power option offers full performance when you need it and saves power during periods of inactivity Power saver This power option saves power on your computer by reducing system performance to maximize the life of t...

Страница 30: ...ons in the 2 Windows Easy Transfer wizard Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Click 1 Start Control Panel System and Maintenance Backup and Restore Center Backup Files If the User Account Control window appears click Continue NOTE Certain editions of Windows Vista provide an option to back up your computer Follow ...

Страница 31: ...e Manual on the Dell Support website at support dell com for advanced service instructions Beep Codes Your computer might emit a series of beeps during start up if the monitor cannot display errors or problems The following repetitive beep codes help you troubleshoot problems with your computer NOTE To replace parts see the Service Manual on the Dell Support website at support dell com One beep Po...

Страница 32: ...eps RAM read write failure Ensure that no special memory module memory connector placement requirements exist see the Service Manual on the Dell Support website at support dell com Verify that the memory modules that you are installing are compatible with your computer For more information about the type of memory supported by your computer see Specifications on page 58 If the problem persists con...

Страница 33: ...Click b Start Connect To Follow the instructions on the screen c to complete the setup Wired Connections If the network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection ...

Страница 34: ...s a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The computer is either turned off in hibernate state or the display may not be responding Press the power button The computer resumes normal operation if it is off or in hibernate mode If the display is not ...

Страница 35: ...esponding Move the connected mouse or a finger on the touch pad or press the power button to resume normal operation If the display is not responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 55 for assistance If you encounter interference that hinders reception on your computer An unwanted signal i...

Страница 36: ...ure that your computer is successfully communicating with the memory If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by y...

Страница 37: ...ll and then reinstall the program NOTE Software usually includes installation instructions in its documentation or on the CD NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs If the computer stops responding or a solid blue screen appears WARNING You might lose data if you are unable to perf...

Страница 38: ...your files immediately Use a virus scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets...

Страница 39: ...pport alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the Dell Support Center home page displays your system s model number along with its service...

Страница 40: ...and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 55 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery see the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 55 for assistance CPU fan failure CPU...

Страница 41: ...ght be malfunctioning or motherboard failure see Contacting Dell on page 55 for assistance USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded it...

Страница 42: ...m and follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 35 and run the Dell Diagnostics before you contact Dell for technical assistance NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the Del...

Страница 43: ...ELL 3 logo appears press F12 immediately Select Diagnostics from the boot menu and press Enter NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Util...

Страница 44: ...Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to ...

Страница 45: ...deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the di...

Страница 46: ...iles System Restore does not monitor your data files or recover them NOTE The procedures in this document are applicable for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore Click 1 Start In the 2 Start Search box type System Restore and press Enter NOTE The User Account Control window may appear If you are an administ...

Страница 47: ...es any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operati...

Страница 48: ...ss the command prompt type administrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore clic...

Страница 49: ...TION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following Dell Operating System disc Dell Drivers and Utilities disc NOTE The Drivers and Utilities disc contains drivers that were installed during the assembly of t...

Страница 50: ...rt the 2 Operating System disc Click 3 Exit if the Install Windows message appears Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next ...

Страница 51: ...vices on page 51 for a more extensive list of Dell Support online If the preceding steps have not resolved the 6 problem see Before You Call on page 54 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated t...

Страница 52: ... To contact Dell s support service see Before You Call on page 54 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www de...

Страница 53: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Страница 54: ...age 55 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 55 Product Information If you need information about additional products available from Dell or if you would like to place an order ...

Страница 55: ...phone number to call for your 2 region see Contacting Dell on page 55 Include a copy of the invoice and a letter 3 describing the reason for the return Include a copy of the Diagnostics Checklist see 4 Diagnostic Checklist on page 54 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 40 Include any accessories that belong wit...

Страница 56: ...telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Mat...

Страница 57: ...rnet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your coun...

Страница 58: ...ore about your operating system maintaining peripherals Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some countries opening and replacing parts of your comp...

Страница 59: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Страница 60: ...he configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Type L2 cache Intel Core 2 Duo Intel Pentium Dual Core Intel Celeron Dual Core 2 MB 3 MB 1 MB 1 MB L1 cache 128 KB Intel 64 KB per core External bus frequency Intel Core2 Duo Intel Pentium Dual Core Intel Celeron Dual Core 800 MHz 1066 MHz 800 MHz 800 MHz Specifica...

Страница 61: ...B 6 GB and 8 GB Minimum 1 GB single channel Maximum 8 GB dual channel NOTE Memory specification of greater than 4 GB is not well supported by 32 bit operating systems Computer Information System Chipset Intel GM45 UMA Intel GM45 Discrete Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bits Flash EPROM 2 MB Graphics bus PCI E X16 ...

Страница 62: ...Bluetooth wireless technology wireless internal WLAN with WiFi bg and WiFi agn Video UMA Video type integrated on system board Video controller Intel GM45 Video memory Up to 1292 MB of system shared memory LCD interface Low Voltage Differential Signaling LVDS Discrete Video type discrete video card Video controller ATI Mobility Radeon HD 4330 Video memory 512 MB 64M x 16 x 4 DDR2 LCD interface Low...

Страница 63: ...nector Speaker two 4 ohm speakers Internal speaker amplifier 1 watt per channel into 4 ohms Volume controls software program menus or media control buttons Ports and Connectors Audio one microphone connector one stereo headphone speaker connector IEEE 1394a 4 pin serial connector Mini Card one half size Mini Card slot Network adapter RJ45 connector eSATA one seven pin four pin eSATA USB combo conn...

Страница 64: ... x 768 Refresh rate 60 Hz Luminance 200 min 220 typ cd m WLED 5 point avg Viewing Angles Horizontal 45 WLED typ Vertical 15 35 WLED typ Pixel pitch 0 2148 mm Display Controls brightness can be controlled through keyboard shortcuts see the Dell Technology Guide for more information Keyboard Number of keys 86 103 English U S Simplified Chinese Traditional Chinese and Thai Layout QWERTY ...

Страница 65: ... Size Width 79 62 mm 3 13 inches sensor active area Height 39 51 mm 1 56 inches rectangle Battery Type 4 cell 6 cell smart lithium ion Depth 51 6 mm 2 03 inches 4 6 cell Height 21 0 mm 0 83 inches 4 6 cell Width 207 7 mm 8 18 inches 4 6 cell Weight 0 26 kg 0 57 lb 4 cell 0 34 kg 0 75 lb 6 cell Voltage 14 8 VDC 4 cell 11 1 VDC 6 cell Charge time approximate 4 hours when the computer is turned off ...

Страница 66: ...re information Life span approximate 300 discharge charge cycles Temperature range Operating 0 to 50 C 32 to 122 F Storage 20 to 60 C 4 to 140 F Coin cell battery CR 2032 AC Adapter Input voltage 100 240 VAC Input current maximum 1 5 A Input frequency 50 60 Hz Output power 65 W or 90 W Rated Output current 90 W 4 62 A Rated Output current 65 W 3 34 A Rated output voltage 19 5 VDC Dimensions 65 W H...

Страница 67: ...inches 90 mm 3 54 inches Weight with cables 0 46 kg 1 01 lb 0 26 kg 0 57 lb Operating 0 to 40 C 32 to 104 F Storage 40 to 70 C 104 to 158 F Physical Height 27 0 mm to 31 0 mm 1 06 inches to 1 22 inches Width 322 0 mm 12 7 inches Depth 218 0 mm 8 58 inches Weight with 4 cell battery Configurable to less than 1 68 kg 3 74 lb Computer Environment Relative humidity maximum Operating 10 to 90 nonconden...

Страница 68: ...35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Computer Environment Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Non Operating 1 3 GRMS Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse...

Страница 69: ...nd other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited INSPIRON ...

Страница 70: ...ilities 26 computer setting up 5 conserving energy 27 Contacting Dell online 55 customer service 50 customizing your desktop 26 your energy settings 27 D damage avoiding 5 data backing up 28 Dell Diagnostics 40 Dell Factory Image Restore 43 Dell Support Center 37 Dell support website 57 Dell Technology Guide for further information 56 Index INSPIRON ...

Страница 71: ...serving 27 expansion bus 60 F finding more information 56 FTP login anonymous 51 H hardware problems diagnosing 40 Hardware Troubleshooter 40 help getting assistance and support 49 I Internet connection 12 ISP Internet Service Provider 12 M memory problems solving 34 memory support 59 N network connection fixing 31 network speed testing 31 ...

Страница 72: ...efore you begin 5 shipping products for return or repair 53 software features 26 software problems 35 specifications 56 58 support email addresses 51 System Messages 38 System Restore 43 U USB PowerShare 15 V ventilation ensuring 5 W warranty returns 53 Windows reinstalling 43 Windows Vista 9 Program Compatibility Wizard 36 reinstalling 48 wired network connection 7 wireless network connection 31 ...

Страница 73: ......

Страница 74: ...0G374RA00 Printed in the U S A www dell com support dell com ...

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