Dell Inspiron 08XCH8A00 Скачать руководство пользователя страница 40

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Using Support Tools

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE:

If your computer cannot display

a screen image, contact Dell (see

“Contacting Dell” on page 55).

Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press <F12>

immediately. Select

Diagnostics

from the

boot menu and press <Enter>.

This may invoke the Pre‑Boot System

Assessment (PSA) on your computer.

NOTE:

If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.

NOTE:

If you see a message stating that no

diagnostic utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities

disc.

If PSA is invoked:

The PSA will start running the tests.

If the PSA completes successfully, the

following message is displayed:

“No

problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”

Содержание Inspiron 08XCH8A00

Страница 1: ...SETUP GUIDE INSPIRON ...

Страница 2: ......

Страница 3: ...SETUP GUIDE Regulatory model DCSLF INSPIRON ...

Страница 4: ...ogo YOURS IS HERE Inspiron Dell On Call and DellConnect are trademarks of Dell Inc Intel and Pentium are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc ...

Страница 5: ...rosoft Windows 13 Connect to the Internet Optional 13 Using Your Inspiron Desktop 16 Front View Features 16 Back View Features 18 Back Panel Connectors 20 Software Features 22 Dell DataSafe Online Backup 25 Dell Dock 26 Solving Problems 27 Beep Codes 27 Network Problems 28 Power Problems 29 Memory Problems 31 Lockups and Software Problems 32 Using Support Tools 34 Dell Support Center 34 System Mes...

Страница 6: ...nd Customer Service 50 DellConnect 50 Online Services 51 Automated Order Status Service 52 Product Information 52 Returning Items for Repair Under Warranty or for Credit 53 Before You Call 54 Contacting Dell 55 Finding More Information and Resources 56 Basic Specifications 58 Appendix 62 Macrovision Product Notice 62 Information for NOM or Official Mexican Standard Only for Mexico 63 Index 64 ...

Страница 7: ...ting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should nev...

Страница 8: ...ron Desktop Extend the Rear Stabilizing Feet With the computer sitting in an upright position carefully lift the rear of the computer and rotate the stabilizing feet outwards The extended feet ensure maximum system stability ...

Страница 9: ...7 Setting Up Your Inspiron Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer ...

Страница 10: ...aphics card You can purchase the HDMI to DVI adapter and additional HDMI or DVI cables at www dell com Use the appropriate cable based on the connectors available on your computer and display Refer to the following table to identify the connectors on your computer and display NOTE When connecting to a single display connect the display to ONLY ONE of the connectors on your computer ...

Страница 11: ...9 Setting Up Your Inspiron Desktop Connection Type Computer Cable Display VGA to VGA VGA cable DVI to DVI DVI cable HDMI to HDMI HDMI cable HDMI to DVI HDMI to DVI adapter DVI cable ...

Страница 12: ... Ethernet cable to connect to the network connector RJ45 connector Connect the telephone cable only to the modem connector RJ11 connector and not to the network connector RJ45 connector To connect your computer to a network or a broadband device connect one end of the network cable to the network port or the broadband device Connect the other end of the network cable to the network connector RJ45 ...

Страница 13: ...r Cable CAUTION To help avoid damaging your computer ensure that the voltage selector switch is set for the voltage that most closely matches the AC power available in your location To locate the voltage selector switch see Back View Features on page 18 ...

Страница 14: ...12 Setting Up Your Inspiron Desktop Press the Power Button ...

Страница 15: ...uter it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com Connect to the Internet Optional To connect to the Internet you need an external modem or network connection and an Internet service provider ISP If an external USB modem or WLAN adapter is not part of your original order you can purchase one at www dell com Setting Up a...

Страница 16: ...ndows 7 Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Network and Internet Network and Sharing Center Connect to a network Follow the instructions on the screen to 3 complete the setup Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but ...

Страница 17: ...s NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 4 use the setup information provided by your ISP to complete the setup Windows 7 Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Click 3 Network and Internet Network and Sharing Center Set up a new connection or netwo...

Страница 18: ...en pressed The light in the center of this button indicates the power state NOTE For information on power problems see Power Problems on page 29 4 USB 2 0 connectors 2 Connects to USB devices that are connected occasionally such as memory keys digital cameras and MP3 players Using Your Inspiron Desktop This section provides information about the features available on your Inspiron desktop 9 10 8 3...

Страница 19: ...e light indicates hard drive activity CAUTION To avoid loss of data never turn off the computer while the hard drive activity light is blinking 8 Optical drive Plays or records CDs DVDs and Blu ray Discs optional Ensure that the side with print or writing is facing upward when placing the disc on the optical drive tray 9 Optical drive eject button Ejects the optical drive tray when pressed 10 Serv...

Страница 20: ...18 Using Your Inspiron Desktop Back View Features 1 2 5 4 7 6 3 ...

Страница 21: ... power cable Appearance of this connector may vary 4 Voltage selector switch Allows to select the voltage rating appropriate for your region 5 Power supply light Indicates power availability of the power supply NOTE The power supply light may not be available on all computers 6 Expansion card slots Provides access to connectors on any installed PCI and PCI express cards 7 Back panel connectors Con...

Страница 22: ...20 Using Your Inspiron Desktop Back Panel Connectors 4 3 2 1 5 6 7 8 10 9 11 ...

Страница 23: ...surround connector Connects to side L R surround speakers 7 Microphone connector Connects to a microphone for voice or audio input into a sound or telephony program 8 Front L R line out connector Connects to front L R speakers 9 Line in connector Connects to recording or playback devices such as a microphone cassette player CD player or VCR 10 Center subwoofer connector Connects to a center speake...

Страница 24: ...r computer After connecting to the Internet you can access websites setup an e mail account and upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs listen to music and radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications...

Страница 25: ...bout your customization options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer The Microsoft Windows operating system installed on your Dell computer provides the following options Balanced Dell Recommended Offers full performance when you need it and saves power during periods of inactivity Power saver Saves...

Страница 26: ... Panel In the search box type 2 Transfer and then click Transfer files from another computer Follow the instructions on the 3 Windows Easy Transfer wizard Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Windows Vista Click 1 Start Control Panel System and Maintenance Back Up and Restore Center Back up files If the User Accoun...

Страница 27: ...e is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups Double click the Dell DataSafe Online 1 icon on the taskbar Follow the instructions that ap...

Страница 28: ... click the Dock click 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the ins...

Страница 29: ...lems This series of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 55 Beep Code Possible Problem One Possible motherboard failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible motherboard failure Chipset error Four ...

Страница 30: ... in and not damaged Check the status of the link integrity light The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Off The computer is not detecting a physical connection to the network Solid green A good connection exists between a 10 100 Mbps network and the computer Solid orange A good connection e...

Страница 31: ...r strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the power supply light on the back of the computer is on If the light is off there may be a possible problem with the power supply or the power cable If the problem persists contact Dell see Contacting Dell on pa...

Страница 32: ...ntacting Dell on page 55 If the power light is blinking amber There may be a problem with the system board For assistance contact Dell see Contacting Dell on page 55 If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension ca...

Страница 33: ...the Service Manual at support dell com manuals If the problem persists contact Dell see Contacting Dell on page 55 If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual at support dell com manuals Check if the memory module is compatible with your computer Your computer supports DDR3 memory For more information about the typ...

Страница 34: ...es installation instructions in its documentation or on CD If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then rest...

Страница 35: ... scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements...

Страница 36: ...s to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Informat...

Страница 37: ...ct Dell for assistance see Contacting Dell on page 55 CMOS checksum error Possible motherboard failure or coin cell battery low Battery needs replacement See the Service Manual at support dell com manuals or contact Dell for assistance see Contacting Dell on page 55 CPU fan failure CPU fan has failed CPU fan needs replacement See the Service Manual at support dell com manuals System fan failure Sy...

Страница 38: ...e a system board failure See the Service Manual at support dell com manuals or contact Dell for assistance see Contacting Dell on page 55 USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTE...

Страница 39: ...ubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 32 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may no...

Страница 40: ...s Enter This may invoke the Pre Boot System Assessment PSA on your computer NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostic utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is...

Страница 41: ...creen Write down the error code and problem description and contact Dell see Contacting Dell on page 55 NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell When the tests complete close the test 6 screen to return to the Choose An Option window To exit the Dell Diagnostics and restart the 7 comput...

Страница 42: ...n appropriate for your computer Select the test you want to run 7 If you encounter a problem during a test 8 a message with the error code and a description of the problem will appear on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 55 NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag help...

Страница 43: ...stem Restore did not resolve your problem Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you receiv...

Страница 44: ...data files System Restore does not monitor your data files or recover them NOTE The procedures in this document are applicable for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore Click 1 Start In the 2 Start Search box type System Restore and press Enter NOTE The User Account Control window may appear If you are an ad...

Страница 45: ... and click Next Follow the instructions on the remaining 4 screens Dell DataSafe Local Backup NOTE Dell DataSafe Local Backup may not be available in all regions Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you lose data due to a virus attack accidentally delete critical files or folders or if the hard drive crashes This application allows you t...

Страница 46: ...e and the power cable Turn on your computer 3 When the Dell logo appears press F8 4 several times to access the Advanced Boot Options window NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again Select 5 Repair Your Computer Select 6 Dell Factory Image Recovery and DataSafe Options and...

Страница 47: ...oblem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system These options restore your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted...

Страница 48: ...istrator in the User name field then click OK Click 5 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 6 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore click Cancel Click the check box to ...

Страница 49: ...em to the operating state it was in before you installed the new device driver See System Restore on page 42 CAUTION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following items Dell Operating System disc Dell Driver...

Страница 50: ...logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list app...

Страница 51: ...Dell Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 55 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Cod...

Страница 52: ...ll s support service see Before You Call on page 54 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com del...

Страница 53: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Страница 54: ... Dell on page 55 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 55 Product Information If you need information about additional products available from Dell or if you would like to place...

Страница 55: ...elephone number to call your region see Contacting Dell on page 55 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics Checklist see 3 Diagnostic Checklist on page 54 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 37 Include any accessories that belong with t...

Страница 56: ...omputer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag and Express Service Code located on a label on the top of the computer Return Material Authorization Num...

Страница 57: ...DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer ...

Страница 58: ... can be found at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide available on your hard drive or at support dell com manuals upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manuals ...

Страница 59: ...Homepage at www dell com regulatory_compliance find your Service Tag Express Service Code You must use the Service Tag to identify your computer on support dell com or to contact technical support the top of the computer the Dell Support Center To launch the Dell Support Center click the icon in the taskbar find drivers and downloads access technical support and product help check on your order st...

Страница 60: ...mation regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Basic Specifications Computer Model Dell Inspiron 580s Processor Types Intel Pentium Intel Core i3 Intel Core i5 Drives Externally accessible one 5 25 inch bay for SATA DVD ROM SATA DVD RW Super Multi Drive or Blu ray Disc combo drive one 3 5 inch FlexBay I...

Страница 61: ... ECC memory only Minimum 1 GB Maximum 8 GB NOTE For instructions on upgrading memory see the Service Manual at support dell com manuals Video Integrated Intel GMA HD Discrete PCI Express x16 card optional Audio Type integrated 7 1 channel High Definition Audio Physical Height 377 9 mm 14 88 inches Width 106 mm 4 16 inches Depth 431 3 mm 16 98 inches Weight starting at 7 3 kg 16 1 lb ...

Страница 62: ...ors Audio front panel headphone and microphone connectors back panel six connectors for 7 1 channel support Video one 15 hole VGA connector and one 19 pin HDMI connector Communication Wireless optional PCI Express WiFi card supporting 802 11a b g n Modem optional PCI modem Power Wattage 250 W Voltage 115 230 VAC Coin cell battery CR2032 lithium ...

Страница 63: ...nt Operating 0 25 GRMS Non Operating 2 2 GRMS Computer Environment Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 40G for 2 ms with a change in velocity of 20 in s 51 cm s Non Operating 50G for 26 ms with a change in velocity of 320 in s 813 cm s Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft A...

Страница 64: ...nd other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited INSPIRON ...

Страница 65: ...exican Standard NOM Importer Dell México S A de C V Paseo de la Reforma 2620 11 Col Lomas Altas 11950 México D F Regulatory Model Number Voltage Frequency Electricity Consumption DCSLF 115 230 VAC 50 60 Hz 6 0 3 0 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulato...

Страница 66: ...e 10 conserving energy 23 Contacting Dell online 55 customer service 50 customizing your desktop 23 your energy settings 23 D data backing up 24 DataSafe Local Backup 43 DellConnect 50 Dell DataSafe Online Backup 25 Dell Diagnostics 37 Dell Dock 26 Dell Factory Image Restore 41 Dell Technology Guide for futher information 56 Index INSPIRON ...

Страница 67: ...ort 51 energy conserving 23 Express Service Code 57 F front view connectors 16 FTP login anonymous 51 H hard drive type 58 hard drive activity light 17 hardware problems diagnosing 37 Hardware Troubleshooter 37 headphone front connector 17 I Internet connection 13 ISP Internet Service Provider 13 M memory problems solving 31 memory support 59 ...

Страница 68: ...processor 58 products information and purchasing 52 R reinstalling Windows 47 restoring data 44 restoring factory image 45 S Service Tag 57 shipping products for return or repair 53 software features 22 software problems 32 solving problems 27 specifications 58 support e mail addresses 51 support sites worldwide 51 System Messages 35 System Restore 41 ...

Страница 69: ...ical support 50 temperature operating and storage ranges 61 U USB 2 0 back connectors 21 front connectors 17 W warranty returns 53 Windows Program Compatibility Wizard 32 reinstalling 48 wireless network connection 28 ...

Страница 70: ......

Страница 71: ......

Страница 72: ...048WNFA01 Printed in the U S A www dell com support dell com ...

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