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  Troubleshooting

Troubleshooting

 

WARNING: Before you begin working on the following steps, follow 
the 

Safety instructions

.

Self-Test

Your monitor provides a self-test feature that enables you to check if your monitor 
is functioning properly. If your monitor and computer are properly connected but 
the monitor screen remains dark, run the monitor self-test by performing the 
following steps:

1.  Turn off both your computer and the monitor.
2.  Disconnect all video cables from the monitor. This way, the computer does not 

have to be involved.

3.  Turn on the monitor.

If the monitor is working correctly, it detects that there is no signal and one of the 
following messages appear. While in self-test mode, the power LED remains white. 

G3223D

The display will go into Standby Mode in 4 minutes.

www.dell.com/G3223D

No HDMI 1 Cable

Dell 32 Gaming Monitor

1

or

G3223D

N o HDMI  2 C able

Dell 32 Gaming Monitor

2

The display will go into Standby Mode in 4 minutes.

www.dell.com/G3223D

or

Содержание G3223D

Страница 1: ...Monitor Model G3223D Regulatory Model G3223Dc Dell G3223D Monitor User s Guide ...

Страница 2: ...or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 03 Rev A00 ...

Страница 3: ...om view 13 Monitor specifications 15 Resolution specifications 17 Supported video modes 17 Preset display modes 18 Electrical specifications 20 Physical characteristics 21 Environmental characteristics 22 Plug and Play capability 23 LCD monitor quality and pixel policy 23 Ergonomics 23 Handling and moving your display 25 Maintenance guidelines 26 Cleaning your monitor 26 ...

Страница 4: ... Kensington lock optional 32 Removing the monitor stand 33 Wall mounting optional 34 Operating your monitor 35 Power on the monitor 35 Using the joystick button 35 Joystick Description 36 Using the control buttons 37 Control buttons 37 Using the On Screen Display OSD menu 38 Accessing the menu system 38 Console Mode 52 Vision Engine 53 USB C Prioritization 56 Menu and Power button lock 57 OSD warn...

Страница 5: ...lt in diagnostics 66 Common problems 68 Product specific problems 71 Regulatory information 72 FCC notices U S Only and other regulatory information72 EU product database for energy label and product information sheet 72 Contacting Dell 72 ...

Страница 6: ...at your monitor is electrically rated to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Connect the power cable from the monitor to a wall outlet that is near and accessible See Connecting your monitor Do not place and use the monitor on a wet surface or near ...

Страница 7: ...d with your monitor If any component is missing contact Dell For more information see Contacting Dell NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries Component image Component description Monitor Stand riser Stand base Power cable varies by countries ...

Страница 8: ...8 About your monitor Component image Component description DP1 4 cable USB C cable Quick Start Guide Safety Environmental and Regulatory Information ...

Страница 9: ...nce visual elements in different gaming scenes Digital connectivity with DP and HDMI Equipped with one USB Type C upstream port and two USB downstream ports Plug and play capability if supported by your computer On Screen Display OSD adjustments for ease of setup and screen optimization Game enhanced features such as Timer Frame Rate Counter and Dark Stabilizer in addition to enhanced gaming modes...

Страница 10: ...ight emission from the monitor may cause damage to the eyes The long term effects include but not limited to eye fatigue and digital eye strain ComfortView Plus feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort ...

Страница 11: ...nt view 1 Label Description Use 1 Power on off button with power status light To turn the monitor on or off Solid white light indicates that the monitor is turned on and functioning normally Blinking white light indicates that the monitor is in Standby Mode ...

Страница 12: ... is subject to the following two condi ons 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired opera on ZU10322 21007 R R E2K G3223Dc 㥐㦤㣄 ڕ TPV Electronics Fujian Co Ltd For Korea 㐔㷡㢬 ڕ DELL INC For Korea 080 200 3800 R33037 RoHS For UK only Cain Road Bracknell RG12 1LF 21 14321 2 1 0 0 8 9 2 4 ޛ 1...

Страница 13: ...itor using a security lock purchased separately to prevent unauthorized movement of your monitor For more information see Securing your monitor using Kensington lock optional 3 Stand lock feature To lock the stand to the monitor using a M3x6 mm screw screw not included 4 HDMI 2 0 port Connect to your computer using an HDMI cable 5 HDMI 2 0 port Connect to your computer using an HDMI cable 6 Displa...

Страница 14: ...ersions that are before Windows 10 8 USB 3 0 charging port USB 3 0 downstream port has the charging capability Connect to charge your USB device 9 Headphone out port Connect to a headphone 10 SuperSpeed USB 5 Gbps USB 3 2 Gen 1 Type A downstream port Connect your USB device NOTE To use these ports you must connect the USB C cable shipped with your monitor to the USB C upstream port on the monitor ...

Страница 15: ...rizontal Vertical 178 typical 178 typical Luminance output 400 cd m typical Contrast ratio 1000 to 1 typical Faceplate coating Haze 25 3H Backlight LED edgelight system Response time 4 millisecond gray to gray in Fast mode 2 millisecond gray to gray in Super Fast mode 1 millisecond gray to gray in Extreme mode NOTE The 1 ms gray to gray mode is achievable in the Extreme mode to reduce visible moti...

Страница 16: ...D up to 15 W 1 x USB 3 2 Gen 1 5 Gbps downstream ports with BC 1 2 charging at 2 A maximum 1 x SuperSpeed USB 5 Gbps USB 3 2 Gen 1 downstream port 1 x Headphone out Bezel width edge of monitor to active area Top Left Right Bottom 7 87 mm 7 90 mm 27 mm Adjustability Height adjustable stand Tilt Swivel Slant Adjust 100 mm 5 to 21 30 to 30 N A Dell display manager compatibility Easy Arrange and other...

Страница 17: ...mum preset resolution 2560 x 1440 at 60 Hz with HDCP 2 2 2560 x 1440 at 144 Hz with HDCP 2 2 HDMI 2 0 2560 x 1440 at 165 Hz with HDCP 2 2 DisplayPort 1 4 USB C Supported video modes Description Value Video display capabilities HDMI 480p 576p 720p 1080p 1080i 1440P Video display capabilities DisplayPort USB C 480p 576p 720p 1080p 1440P NOTE This monitor supports AMD FreeSync Premium Pro Technology ...

Страница 18: ...59 94 25 18 VESA 800 x 600 37 88 60 32 40 VESA 800 x 600 46 88 75 49 50 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 03 78 75 VESA 1152 x 864 67 50 75 108 VESA 1280 x 800 49 31 59 91 71 VESA 1280 x 1024 63 98 60 02 108 VESA 1280 x 1024 79 98 75 02 135 VESA 1680 x 1050 65 29 59 95 146 25 VESA 1920 x 1080 67 50 60 148 50 VESA 1920 x 1080 137 26 120 285 50 VESA 2560 x 1440 183 120 497 75 VESA...

Страница 19: ...SA 800 x 600 46 88 75 49 50 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 03 78 75 VESA 1152 x 864 67 50 75 108 VESA 1280 x 1024 63 98 60 02 108 VESA 1280 x 1024 79 98 75 02 135 VESA 1680 x 1050 65 29 59 95 146 25 VESA 1920 x 1080 67 50 60 148 50 VESA 1920 x 1080 137 26 120 285 50 VESA 1920 x 1080 166 59 143 98 346 50 VESA 1920 x 1080 186 50 165 387 81 VESA 2560 x 1440 88 79 59 95 241 50 VE...

Страница 20: ...4 W Standby Mode 1 33 W On Mode 1 97 W Maximum 2 33 W Pon 3 104 kWh TEC 3 1 As defined in EU 2019 2021 and EU 2019 2013 2 Maximum brightness and contrast setting 3 Pon Power consumption of On Mode measured with reference to Energy Star test method TEC Total energy consumption in kWh measured with reference to Energy Star test method This document is informational only and reflects laboratory perfo...

Страница 21: ... in Depth 246 94 mm 9 72 in Dimensions without stand Height 427 12 mm 16 82 in Width 713 15 mm 28 08 in Depth 68 61 mm 2 70 in Stand dimensions Height 420 30 mm 16 55 in Width 340 27 mm 13 40 in Depth 246 94 mm 9 72 in Weight Weight with packaging 12 90 kg 28 44 lb Weight with stand assembly and cables 8 66 kg 19 09 lb Weight without stand assembly no cables 5 72 kg 12 61 lb Weight of stand assemb...

Страница 22: ...or the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 10 to 90 non condensing Shipping 10 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 331 2 BTU hour maximum ...

Страница 23: ...Ergonomics CAUTION Improper or prolonged usage of keyboard may result in injury CAUTION Viewing the monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following guidelines when setting up and using your computer workstation Position your computer so that the monitor and keyboard are directly in front of you as you work Special shelves are co...

Страница 24: ...ng the keyboard or mouse Let your upper arms rest naturally on both sides Ensure that your feet are resting flat on the floor When sitting ensure that the weight of your legs is on your feet and not on the front portion of your seat Adjust the chair height or use a footrest if necessary to maintain a proper posture Vary your work activities Try to organize your work so that you do not have to sit ...

Страница 25: ...erials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure that the screen is facing away from you Do not press on the display area to avoid any scratches or damage When transporting the monitor avoid any sudden shock or vibration to it When lifting or moving the monitor do not turn...

Страница 26: ... the monitor such as color fading milky film on the monitor deformation uneven dark shade and peeling of screen area WARNING Do not spray the cleaning solution or even water directly on the surface of the monitor The liquid can accumulate at the bottom of the display panel and corrode the electronics resulting in permanent damage Instead apply the cleaning solution or water to a soft cloth and the...

Страница 27: ...sed from any other source follow the setup instructions that were included with the stand 1 Follow the instructions on the flaps of packaging box to remove the stand from the top cushion that secures it 2 Align and place the stand riser on the stand base 3 Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly 4 Close the screw handle 3 2 1 4 5 Ope...

Страница 28: ...on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place 7 Hold the stand riser and lift the monitor carefully and then place it on a flat surface 8 Lift the protective cover from the monitor ...

Страница 29: ...th any other stand see the documentation that shipped with the stand Tilt extension With the stand that is attached to the monitor you can tilt the monitor for the most comfortable viewing angle 30 30 5 21 NOTE The stand is detached when the monitor is shipped from the factory Vertical extension NOTE The stand can be extended vertically up to 100 mm 100 mm ...

Страница 30: ...ble management slot before connecting them NOTE Do not connect all cables to the computer simultaneously NOTE The images are used for illustration purpose only The appearance of the computer may vary To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the DisplayPort USB C cable from your monitor to the computer Connecting the DisplayPort 1 4 c...

Страница 31: ...Setting up the monitor 31 Organizing cables Use the cable management slot to route the cables that are connected to your monitor ...

Страница 32: ...monitor For more information see Security lock slot Secure your monitor to a table using the Kensington security lock For more information about using the Kensington lock sold separately see the documentation that is shipped with the lock NOTE The image is used for illustration purpose only The appearance of the lock may vary ...

Страница 33: ... it carefully NOTE The following steps are applicable for removing the stand that is shipped with your monitor If you are removing a stand that you purchased from any other source follow the setup instructions that are included with the stand 1 Place the monitor on a soft cloth or cushion on a stable flat table 2 Press and hold the stand release button at the back of the display 1 2 ...

Страница 34: ...oth or cushion on a stable flat table 2 Remove the stand For more information see Removing the monitor stand 3 Remove the four screws that secure the display back cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall as instructed in the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall m...

Страница 35: ...tor Using the joystick button Use the joystick button on the rear of the monitor to adjust the image settings 1 Press the joystick button to launch the OSD main menu 2 Move the joystick button up down left or right to switch between options 3 Press the joystick button again to confirm the settings and exit ...

Страница 36: ...ch the OSD main menu For more information see Accessing the menu system For two way right and left directional navigation Move right to enter the submenu Move left to exit from the submenu Increases right or decreases left the parameters of selected menu item For two way up and down directional navigation Switches between the menu items Increases up or decreases down the parameters of selected men...

Страница 37: ...ns Description 1 Menu Use the Menu button to launch the On Screen Display OSD and select the OSD menu For more information see Accessing the menu system 2 Exit Use this button to go back to the main menu or exit the OSD main menu 3 Shortcut key Preset Modes Use this button for choose from a list of preset modes 4 Shortcut key Brightness Use this button to adjust the brightness 5 Shortcut key Visio...

Страница 38: ... Warm Cool sRGB or Custom Color from the list Standard Loads the monitor s default color settings The Standard mode is the default preset mode FPS Loads color settings ideal for First Person Shooter games MOBA RTS Loads color settings ideal for Multiplayer Online Battle Arena MOBA and Real Time Strategy RTS games RPG Loads color settings ideal for Role Playing games SPORTS Loads color settings ide...

Страница 39: ...d to on Game Enhance Mode Adjusts Game Enhance Mode to Off Timer Frame Rate or Display Alignment Off Selects to disable the functions under Game Enhance Mode Timer Enables you to disable or enable the timer at the top left corner of the display The timer shows the time elapsed since the game starts Selects an option from the time interval list to keep you aware of the remaining time Frame Rate Sel...

Страница 40: ...le Mode to On Off Color or Gamma Activating this feature gives the best gaming experience when playing console games For more information see Console Mode On Off Selects to disable the functions under Console Mode Color RGB default 100 and this mode can adjust RGB from 0 100 Gamma Gamma default is at center 2 2 Selecting this feature enables you to manually adjust Gamma from 1 8 2 6 NOTE Preset mo...

Страница 41: ...cts enhance contents details such as sharpness edges super resolutions in a day scene Bino Vision This feature can zoom in on distant objects like a telescope Chroma Vision This feature can apply heat map in dark gaming scenes Crosshair This feature enhances the visibility of in game crosshair Dell 32 Gaming Monitor G3223D Personalize Audio Game Preset Modes Game Enhance Mode AMD FreeSyne Premium ...

Страница 42: ...video image NOTE The Hue adjustment is available only when you select FPS MOBA RTS SPORTS or RPG preset mode Saturation Adjusts the color saturation of the video image Uses the joystick button to adjust the saturation from 0 to 100 Moves the joystick button up to increase the colorful appearance of the video image Moves the joystick button down to increase the monochrome appearance of the video im...

Страница 43: ...inance of the backlight minimum 0 maximum 100 Moves the joystick button up to increase brightness Moves the joystick button down to decrease brightness Contrast Adjusts the Brightness first and then adjust Contrast only if further adjustment is necessary Moves the joystick button up to increase contrast Moves the joystick button down to decrease contrast between 0 and 100 The Contrast function adj...

Страница 44: ...ects the HDMI 1 or HDMI 2 input when using the HDMI connector Presses the joystick button to confirm the selection HDMI 2 Auto Select Turns on the function to allow the monitor to automatically scan for available input sources Presses the joystick button to confirm the selection Auto Select for USB C Enables you to set Auto Select for USB C to Prompt for Multiple Inputs Always displays the Switch ...

Страница 45: ...able YCbCr Selects this option if your media player supports only YCbCr output Dell 32 Gaming Monitor Personalize Audio Display Others Menu PIP PBP G3223D Game Input Source Brightness Contrast Aspect Ratio Input Color Format Sharpness Smart HDR Uniformity Compensation USB C Prioritization Reset Display RGB YCbCr Sharpness Makes the image look sharper or softer Moves the joystick button up and down...

Страница 46: ...playback of HDR video content to expand the contrast ratio brightness and color palette It matches the video quality with real life visuals Game HDR Uses this mode when playing games that support HDR to expand the contrast ratio brightness and color palette It makes gaming experience more realistic as intended by game developers DisplayHDR 400 Best used with content that complies with DisplayHDR 4...

Страница 47: ...5 75 67 33 33 67 PIP Small PIP Large NOTE FreeSync is turned off when PIP PBP is enabled PIP PBP Sub Selects between USB C 15W DP HDMI 1 or HDMI 2 video signals that may be connected to your monitor for the PIP PBP sub window Main Window Sub Window USB C 15W DP HDMI 1 HDMI 2 USB C 15W DP HDMI 1 HDMI 2 Audio Enables you to set the Audio Main or Sub Video Swap Selects to swap videos between main win...

Страница 48: ...een and so on Dell 32 Gaming Monitor Personalize Audio Display Others Menu PIP PBP G3223D Game Input Source Brightness Contrast Language English Transparency 20 Timer 20 s Reset Menu Language Sets the OSD display to one of the following eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Selects this option to change the menu trans...

Страница 49: ...s Game Enhance Mode AMD FreeSync Premium Pro Dark Stabilizer Vision Engine Brightness Contrast Input Source Aspect Ratio Smart HDR PIP PBP Mode Video Swap or Volume as shortcut key Shortcut Key 2 Shortcut Key 3 Power Button LED Enables you to set the state of the power light to save energy USB C Charging The default setting is Off in Off Mode Selecting On in Off Mode may automatically charge your ...

Страница 50: ...s feature by selecting Off Enables this feature for best user experience and optimum performance of your monitor Dell 32 Gaming Monitor Personalize Audio Display Others Menu PIP PBP G3223D Game Input Source Brightness Contrast Display Info DDC CI LCD Conditioning Firmware On Off Service Tag Self Diagnostic Reset Others Factory Reset LCD Conditioning Helps reduce minor cases of image retention Depe...

Страница 51: ...eck if your monitor is functioning properly Dell 32 Gaming Monitor Personalize Audio Display Others Menu PIP PBP G3223D Game Input Source Brightness Contrast Display Info DDC CI LCD Conditioning Firmware Service Tag Self Diagnostic Reset Others Factory Reset Select Select 6C70WBU 33C111 Off On Reset Others Resets all settings under the others setting menu to the factory preset values Factory Reset...

Страница 52: ...l IBM 720 x 400 31 47 70 08 28 32 VESA 640 x 480 37 5 75 31 5 VESA 640 x 480 31 47 59 94 25 18 VESA 800 x 600 37 88 60 32 40 VESA 800 x 600 46 88 75 49 5 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 03 78 75 VESA 1152 x 864 67 5 75 108 VESA 1280 x 800 49 31 59 91 71 VESA 1280 x 1024 63 98 60 02 108 VESA 1280 x 1024 79 98 75 02 135 VESA 1680 x 1050 65 29 59 95 146 25 VESA 1920 x 1080 67 5 6...

Страница 53: ... Gaming Monitor G3223D Personalize Audio Game Preset Modes Game Enhance Mode AMD FreeSyne Premium Pro Response Time Dark Stabilizer Console Mode On Hue Saturation off Input Source Display Others Menu Brightness Contrast PIP PBP Vision Engine The following message appears when you select On and you can preview the effect of each vision by moving Joystick button NOTE Press Joystick button to check u...

Страница 54: ...ion Engine On in On Mode Other USB Charging Reset Personalization Off in Off Mode Off in Standby Mode Use the Dell Display Manager and Shortcut key to launch Vision Engine 1 Press the Joystick button to launch the OSD Main Menu 2 Move the Joystick button to select Game Vision Engine to initiate it 3 Select On to enable the functions in Vision Engine mode Dell 32 Gaming Monitor G3223D Personalize A...

Страница 55: ...223D The Vision Engine Shortcut Key enables you to configure and use a key combination on the keyboard to toggle through the Vision Engines Each Vision Engine can be selected by selecting or clearing the check boxes The OSD is synchronized to these settings Chroma Vision Dell 32 Gaming Monitor G3223D Vision Engine has been turned off go to OSD menu Game Vision Engine To turn it on NOTE Shortcut Ke...

Страница 56: ...R3 you can select preferred timings The following table is a detailed description I O Port USB C USB C USB C Bandwidth 12 96 G bits 8 64 G bits 4 32 G bits Resolution Color bits 2 Lanes HBR3 2 Lanes HBR2 2 Lanes HBR 2560 x 1440 at 165 Hz 24 X X X 2560 x 1440 at 165 Hz 30 X X X 2560 x 1440 at 144 Hz 24 X X X 2560 x 1440 at 144 Hz 30 X X X 2560 x 1440 at 120 Hz 24 X X 2560 x 1440 at 120 Hz 30 X X X ...

Страница 57: ...ld the button 5 for four seconds A lock menu appears at the bottom right corner of the display NOTE The lock menu can be accessed using this method when the Menu and Power buttons are in unlocked state G3223D Dell 32 Gaming Monitor Select option To access the unlock menu press and hold the button 5 for four seconds An unlock menu appears at the bottom right corner of the display NOTE The unlock me...

Страница 58: ...on is locked The icon appears at the center of the display in the following scenarios When the joystick button and control buttons button 1 5 are pressed The icon indicates that the OSD menu buttons are in lock state When the Power button button 6 is pressed The icon indicates that the Power button is in lock state When any one of the six buttons is pressed The icon indicates that the OSD menu but...

Страница 59: ...timing to 2560x1440 144Hz or any other monitor DP USB C Dell 32 Gaming Monitor G3223D The current input timing is not supported by the monitor display Please listed timing as per the monitor specifications change your input timing to 2560x1440 165Hz or any other monitor This message indicates that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor spe...

Страница 60: ...When the monitor enters the Standby Mode the following message appears G3223D Going into Standby mode Dell 32 Gaming Monitor If you press any button other than the power button the following messages appear depending on the selected input Dell 32 Gaming Monitor G3223D Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button again to select the c...

Страница 61: ...t at this state G3223D The display will go into Standby Mode in 4 minutes www dell com G3223D No HDMI 1 Cable Dell 32 Gaming Monitor 1 or G3223D No HDMI 2 C able Dell 32 Gaming Monitor 2 The display will go into Standby Mode in 4 minutes www dell com G3223D or G3223D No DP Cable Dell 32 Gaming Monitor The display will go into Standby Mode in 4 minutes www dell com G3223D or ...

Страница 62: ...lay will go into Standby Mode in 4 minutes www dell com G3223D When you select OSD items of Factory Reset in Other feature the following message appears Dell 32 Gaming Monitor Yes No G3223D Are you sure you want to reset to default settings For more information see Troubleshooting ...

Страница 63: ...play settings 2 If you have more than one monitor connected ensure to select G3223D 3 Click the Display Resolution drop down list and select 2560 x 1440 4 Click Keep changes If you do not see 2560 x 1440 as an option you must update your graphics driver to the latest version Depending on your computer complete one of the following procedures If you have a Dell desktop or laptop go to https www del...

Страница 64: ...g steps 1 Turn off both your computer and the monitor 2 Disconnect all video cables from the monitor This way the computer does not have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following messages appear While in self test mode the power LED remains white G3223D The display will go into Standby Mode in 4 minutes www ...

Страница 65: ... go into Standby Mode in 4 minutes www dell com G3223D NOTE This dialog box appears even during normal operation and when the video cable is disconnected or damaged 4 Turn off your monitor and reconnect the video cable Turn on your computer and the monitor If your monitor remains dark after you reconnect the cables check your video controller and computer as your monitor is functioning properly ...

Страница 66: ...re are no dust particles on the surface of the screen 2 Press the Joystick button to launch the OSD Main Menu 3 Move the joystick button to select Others Self Diagnostic to initiate the self diagnostic process Dell 32 Gaming Monitor Personalize Audio Display Others Menu PIP PBP G3223D Game Input Source Brightness Contrast Display Info DDC CI LCD Conditioning Firmware Service Tag Self Diagnostic Re...

Страница 67: ... black and white followed by the on screen text 7 The test is complete when the text screen appears To exit toggle the joystick button again If you do not detect any screen abnormalities upon using the Built in diagnostics tool the monitor is functioning properly Check the video card and computer ...

Страница 68: ...and contrast controls using the OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected through the Input Source menu Poor focus Eliminate video extension cables Reset the monitor to factory settings Factory Reset Change the video resolution to the correct aspect ratio Shaky...

Страница 69: ...orm monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics Synchronization problems Reset the monitor to factory settings Factory Reset Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the vid...

Страница 70: ...Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input Color Format to RGB or YCbCr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period Set the screen to turn off after a few minutes of screen idle time It can be adjusted in Windows Power Options or Mac Energy Saver se...

Страница 71: ...on the monitor Check if the OSD menu is locked If yes press and hold the button 5 for four seconds to unlock No input signal when user controls are pressed Ensure that the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or video p...

Страница 72: ... and product information sheet G3223D https eprel ec europa eu qr 1035291 Contacting Dell To contact Dell for sales technical support or customer service issues see www dell com contactdell NOTE Availability varies by country or region and product and some services may not be available in your country or region NOTE If you do not have an active Internet connection you can find contact information ...

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