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Dell EMC VxFlex Appliance R840, Руководство пользователя

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CHAPTER 4

System diagnostics and indicator codes

This section explains the system diagnostics and indicator codes for your system.

l

Indicator codes 

..................................................................................................................................................... 32

l

Using system diagnostics

...................................................................................................................................... 39

R840xd Owner's Guide

31

Содержание EMC VxFlex Appliance R840

Страница 1: ...Dell EMC VxFlex Appliance and VxFlex Ready Node R840 Owner s Guide Document Revision 1 0 September 2019 ...

Страница 2: ...IS PUBLICATION AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE USE COPYING AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE Dell Technologies Dell EMC Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be the property of their respective own...

Страница 3: ...specifications 21 USB ports 21 NIC ports 22 VGA ports 22 Video specifications 22 Environmental specifications 23 Standard operating temperature 25 Expanded operating temperature 25 Particulate and gaseous contamination specifications 28 System diagnostics and indicator codes 31 Indicator codes 32 Status LED indicators 32 System health and system ID indicator codes 32 iDRAC Quick Sync 2 indicator c...

Страница 4: ...Initialize the TPM 1 2 for TXT users 42 Getting help 43 Contacting Dell EMC 44 Secure Remote Services 44 Recycling or End of Life service information 44 Chapter 6 Contents 4 R840xd Owner s Guide ...

Страница 5: ...that helps you make better use of your product CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death R840xd Owner s Guide 5 ...

Страница 6: ...Notes cautions and warnings 6 R840xd Owner s Guide ...

Страница 7: ...an overview of the VxFlex Appliance and VxFlex Ready Node R840 system diagnostic tools and technical specifications Use this guide for information about your system l Typographical conventions 8 l Notes cautions and warnings 8 R840xd Owner s Guide 7 ...

Страница 8: ...ions Monospace italic Used for variables Monospace bold Used for user input Square brackets enclose optional values Vertical bar indicates alternate selections the bar means or Braces enclose content that the user must specify such as x or y or z Ellipses indicate nonessential information omitted from the example Notes cautions and warnings Note A NOTE indicates important information that helps yo...

Страница 9: ...n overview of the VxFlex Appliance and the VxFlex Ready Node R840 l R840 system overview 10 l Front view of the R840 system 10 l Rear view of the R840 system 14 l Inside the system 15 l Locating the Service Tag of your system 15 R840xd Owner s Guide 9 ...

Страница 10: ...ns Note All instances SAS SATA or NVMe and are referred to as drives in this document unless specified otherwise Front view of the R840 system Use this topic to understand the front view of the R840 system The following image shows the front view of the R840 system 1 Left control panel 2 Drives 3 Right control panel 4 Service Tag Control panels This section describes the system s control panels Le...

Страница 11: ... the Integrated Dell Remote Access Controller User s Guide at www dell com idracmanuals Note For more information about the indicator codes see System diagnostics and indicator codes Right control panel view The right control panel is explained as follows The following image shows the right control panel view 1 Power button 2 USB 2 0 port 2 3 iDRAC Direct port 4 iDRAC Direct LED 5 VGA port Note Fo...

Страница 12: ...rors LCD enters the standby mode after five minutes of inactivity Press any button on the LCD to turn it on l If the LCD panel stops responding remove the bezel and reinstall it If the problem persists see Getting help at the end of this publication l The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility the LCD panel or other tools Figure 1 LCD panel Table 1 LCD pan...

Страница 13: ...Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL This enables you to match an LCD message with an SEL entry Select Simple to view LCD error messages in a simplified user friendly description For information about the e...

Страница 14: ...ck view displays the features available on the back of the R840 system The image below shows the rear view of the R840 system 1 Riser 1 Full height PCIe expansion card Slot 1 and 2 2 Half height PCIe expansion card slots located on the system board Slot 3 and 4 3 Riser 2 Full height PCIe expansion card slots Slot 5 and 6 4 Power supply units 2 5 System identification button 6 iDRAC9 dedicated port...

Страница 15: ...ght expansion card Riser 1 7 Intrusion switch Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag Pull out the information tag in the front of the system to view the Express Service Code and Service Tag Alternatively the information may be on a sticker on the chassis of the system The mini Enterprise Service Tag EST is found on...

Страница 16: ...Note If you have opted for secure default access to iDRAC the iDRAC secure default password is available on the back of the system Information tag This section of label will be blank if you have not opted for secure default access to iDRAC then the default user name and password are root and Scaleio123 respectively 5 Service Tag System overview 16 R840xd Owner s Guide ...

Страница 17: ...is weight 18 l Processor specifications 19 l PSU specifications 19 l System battery specifications 20 l Expansion card riser specifications 20 l Memory specifications 21 l Storage controller specifications 21 l Drive specifications 21 l Ports and connector specifications 21 l Video specifications 22 l Environmental specifications 23 R840xd Owner s Guide 17 ...

Страница 18: ...s 434 mm 17 08 inches 444 0 17 48 inches 86 8 mm 3 41 inches 37 84 mm 1 41 inches 23 9 mm 0 94 inches 812 mm 31 96 inches 842 mm 33 14 inches 902 mm 35 51 inches Zb refers to the nominal rear wall external surface where the system board I O connectors are located Chassis weight The following table shows the maximum weight of the R840 server chassis Table 3 Chassis weight System Maximum weight with...

Страница 19: ...Voltage High line 200V 240 V Low line 100 V 140 V DC Current 1600 W AC Platinum 6000 BTU hr 50 60 Hz 100 240 V AC autoranging 1600 W 800 W NA 10 A 2000 W AC Platinum 7500 BTU hr 50 60 Hz 100 240 V AC autoranging 2000 W 1000 W NA 11 5 A 2400 W AC Platinum 9000 BTU hr 50 60 Hz 100 240 V AC autoranging 2400 W 1400 W NA 16 A Note Heat dissipation is calculated using the PSU wattage rating Note This sy...

Страница 20: ...numbers on 24 x 2 5 inch drive R840 server Table 5 Expansion card riser specifications for R840 system PCIe slot Riser Processor connection Height Length Slot width 1 Dummy slot NA NA NA NA 2 X16 PCIe Riser 1 Processor 1 Full height Full length x16 3 On the system board Processor 1 Low profile Half length x16 4 On the system board Processor 2 Low profile Half length x16 5 Dummy slot NA NA NA NA 6 ...

Страница 21: ... cards HBA330 and Boot Optimized Server Storage BOSS S1 Drive specifications R840 servers support SAS SATA or NVMe drives Table 7 Supported drive options Chassis options Configurations Eight drive chassis VxFlex Ready Node only Up to eight 2 5 inch SAS SATA front accessible drives in slots 0 7 Up to eight 2 5 inch SATA front accessible drives in slots 0 7 Twenty four drive chassis Up to twenty fou...

Страница 22: ...Daughter Card X X Mellanox ConnectX 4 Lx Dual Port 25 GbE DA SFP rNDC X X Intel X550 Dual Port 10G Base T Adapter Full Height X Intel X550 Dual Port 10G Base T Adapter Low Profile X Mellanox ConnectX 4 Lx Dual Port 25 GbE DA SFP Network Adapter Full Height X X Mellanox ConnectX 4 Lx Dual Port 25 GbE DA SFP Network Adapter Low Profile X X Mellanox ConnectX 4 Dual Port 100 GbE QSFP28 PCIe Adapter FH...

Страница 23: ... C 40 149 F For more information about fresh air see the Expanded Operating Temperature section The Maximum temperature gradient for both operation and nonoperational systems is 20 C h 36 F h Information about fresh air specification is described in the Expanded Operating Temperature section Table 11 Temperature specifications Temperature Specifications Storage 40 65 C 40 F 149 F Continuous operat...

Страница 24: ...ed shock pulses in the positive and negative x y and z axes of 6 G for up to 11 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms The maximum altitude specification for an operational system is 3048 m 10 000 ft The maximum altitude specification for a nonoperational system is 12 000 m 39 370 ft...

Страница 25: ...erating at 1 of annual operating hours the expanded operating temperature is 5 C 45 C at 5 to 90 RH with 29 C dew point NOTE Outside the standard operating temperature 10 C 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures 40 C 45 C derate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft Table 18 Expande...

Страница 26: ...s Ambient temperature limitations The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling which may impact system performance The following table lists configurations that require an ambient temperature of less than 35 C Note For all processor updates see the Firmware documentation Table 19 Configuration based ambient temperature restrictions...

Страница 27: ...ble 20 Configuration based ambient temperature restrictions R840 configurations Backplane 24 x 2 5 inch SAS SATA Expander 24 x 2 5 inch NVMe Expander R840 configurations No Of processors supported 4 4 Processor heat sink 1U 1U No Of GPUs supported Non GPU Non GPU Supported processor Processor Thermal Design Power TDP Core count Ambient support Ambient support Intel Xeon Platinum 8180 205 W 28 C30 ...

Страница 28: ...d by ISO Class 8 per ISO 14644 1 should have a 95 upper confidence limit Note This condition applies only to data center environments Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor Note Air entering the data center must have MERV11 or MERV13 filtration Conductive dust specification Air must be fr...

Страница 29: ...tive humidity Note This condition applies to data center and non data center environments The copper coupon corrosion rate is 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 The silver coupon corrosion rate is 200 Å month as defined by AHSRAE TC9 9 Table 22 Gaseous contamination specifications Gaseous contamination Specifications Copper Coupon Corrosion 300 Å month per Class G1 as define...

Страница 30: ...Technical specifications 30 R840xd Owner s Guide ...

Страница 31: ...HAPTER 4 System diagnostics and indicator codes This section explains the system diagnostics and indicator codes for your system l Indicator codes 32 l Using system diagnostics 39 R840xd Owner s Guide 31 ...

Страница 32: ...l External airflow is obstructed If the problem persists see Getting help on page 43 Electrical indicator The indicator turns solid amber if the system experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messages for the specific issue If it is due to a problem with the PSU check the LED on the...

Страница 33: ...C Quick Sync 2 feature is turned off Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature If the LED fails to turn on reseat the left control panel flex cable and check If the problem persists see Getting help Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to turn off If the LED fails to turn off restart the system...

Страница 34: ...ty when the iDRAC Direct port is active Note The internal USB is not supported on VxFlex appliance R840 Table 26 iDRAC Direct LED indicator codes iDRAC Direct LED indicator code Condition Solid green for two seconds Indicates that the laptop or tablet is connected Flashing green on for two seconds and off for two seconds Indicates that the laptop or tablet connected is recognized Turns off Indicat...

Страница 35: ...indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility Power supply unit indicator codes AC power supply units PSUs have an illuminated translucent handle that serves as an indicator The DC PSUs have an LED that serves as an indicator The indicator shows whether power is present or a power fault has occurred For more information about the PSU ...

Страница 36: ...e servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn on the system CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown To change from a high output configuration to a low output conf...

Страница 37: ... Extended Power Performance EPP label Mixing PSUs from previous generations of systems based on PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn on the system CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error ...

Страница 38: ...face AHCI mode the status LED indicator does not turn on Table 30 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal Note The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green a...

Страница 39: ...stics from Boot Manager If your system does not boot run the Embedded System Diagnostics ePSA Procedure 1 While the system is booting press F11 2 Use the keyboard arrows to select System Utilities Launch Diagnostics Results The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Runnin...

Страница 40: ...view of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics and indicator codes 40 R840xd Owner s Guide ...

Страница 41: ...CHAPTER 5 Reference material This section contains additional information that may be required for the procedures described in this document l Trusted Platform Module 42 R840xd Owner s Guide 41 ...

Страница 42: ...ry key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives CAUTION After the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be rei...

Страница 43: ...help This section explains the different resources available for getting help for your system l Contacting Dell EMC 44 l Secure Remote Services 44 l Recycling or End of Life service information 44 R840xd Owner s Guide 43 ...

Страница 44: ...products and Dell EMC Customer Support that helps customers avoid and resolve issues up to 73 percent faster It is completely virtual and offers flexibility for enterprise environments of any size Key benefits l Proactive wellness monitoring and issue prevention l Automated issue detection notification and case creation for quicker uptime l Predictive analytics based recommendations through MyServ...

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