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System diagnostics and indicator codes

This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.

The following sections contain information about the chassis LEDs and indicator codes for the PowerEdge XE8545 system.

Topics:

•

Status LED indicators

•

System health and system ID indicator codes

•

GPU fan LED indicator codes

•

iDRAC Direct LED indicator codes

•

LCD panel

•

NIC indicator codes

•

Power supply unit indicator codes

•

Drive indicator codes

•

Using system diagnostics

•

System board diagnostic LED indicators

Status LED indicators

NOTE:

The indicators display solid amber if any error occurs.

Figure 6. Status LED indicators

Table 26. Status LED indicators and descriptions

Icon

Description

Condition

Corrective action

Drive indicator

The indicator turns solid amber if
there is a drive error.

●

Check the System Event Log to determine if the
drive has an error.

●

Run the appropriate Online Diagnostics test.
Restart the system and run embedded
diagnostics (ePSA).

●

If the drives are configured in a RAID array,
restart the system, and enter the host adapter
configuration utility program.

Temperature
indicator

The indicator turns solid amber if
the system experiences a thermal
error (for example, the ambient
temperature is out of range or
there is a fan failure).

Ensure that none of the following conditions exist:

●

A cooling fan has been removed or has failed.

●

System cover, air shroud, or back filler bracket is
removed.

●

Ambient temperature is too high.

●

External airflow is obstructed.

System diagnostics and indicator codes

Содержание EMC PowerEdge XE8545

Страница 1: ...Dell EMC PowerEdge XE8545 Technical Specifications Regulatory Model B25S Regulatory Type B25S001 September 2021 Rev A01 ...

Страница 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ...specifications 13 VGA ports specifications 13 Video specifications 13 Environmental specifications 14 Thermal restriction matrix 15 Particulate and gaseous contamination specifications 16 Thermal air restrictions 17 Chapter 3 System diagnostics and indicator codes 18 Status LED indicators 18 System health and system ID indicator codes 20 GPU fan LED indicator codes 20 iDRAC Direct LED indicator co...

Страница 4: ... Getting help 32 Recycling or End of Life service information 32 Contacting Dell 32 Accessing system information by using QRL 32 Quick Resource Locator for PowerEdge XE8545 system 33 Receiving automated support with SupportAssist 33 4 Contents ...

Страница 5: ...document unless specified otherwise For more information about supported drives see the www dell com poweredgemanuals Topics Front view of the system Rear view of the system Front view of the system Figure 1 Front view of 10 x 2 5 inch drive system Table 1 Features available on the front of the system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health ...

Страница 6: ... riser 1 slot 2 only N A The expansion card riser enables you to connect PCI Express expansion cards For more information on the expansion cards that are supported on your system see www dell com poweredgemanuals 2 Rear Handle N A The rear handle is used as a bracing bracket for chassis rigidity in a rack 3 PCIe expansion card riser 2 slot 6 only N A The expansion card riser enables you to connect...

Страница 7: ...les you to connect PCI Express expansion cards For more information on the expansion cards that are supported on your system see www dell com poweredgemanuals 11 Power supply unit PSU 4 For more information on the PSU configurations see the www dell com poweredgemanuals 12 Power supply unit PSU 3 For more information on the PSU configurations see the www dell com poweredgemanuals 13 OCP NIC port o...

Страница 8: ... Processor specifications PSU specifications Cooling fan specifications Supported operating systems System battery specifications Expansion card riser specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications 2 8 Technical specifications ...

Страница 9: ...hes With bezel22 0 mm 0 87 inches Withou t bezel 810 mm 31 88 inches Ear to rear wall 845 59 mm 33 29 inches Ear to PSU handle NOTE Zb is the nominal rear wall external surface where the system board I O connectors reside System weight Table 4 System weight of the PowerEdge XE8545 system System configuration Maximum weight with all drives SSDs 10 x 2 5 inch 48 61 kg 107 17 lb Technical specificati...

Страница 10: ...ications for the system PSU Class Heat dissipation maximum Frequency Voltage Current 2400 W Mixed Mode AC HVDC Platinum 9000 BTU hr 50 60 Hz 100 240 VAC autoranging 16 13 5 A 2400 W Mixed Mode AC HVDC N A 9000 BTU hr DC 240 V DC 11 2 A NOTE If the system with AC 2400 W PSU operate at low line 100 120 V AC then the power rating per PSU is derated to 1400 W NOTE When selecting or upgrading the syste...

Страница 11: ...upported fan configuration or matrix see Thermal restriction matrix Supported operating systems The PowerEdge XE8545 supports the following operating systems Canonical Ubuntu Server LTS Microsoft Windows Server with Hyper V Red Hat Enterprise Linux VMware ESXi CentOS System battery specifications The PowerEdge XE8545 system supports CR 2032 3 0 V lithium coin cell system battery Technical specific...

Страница 12: ...Half length x16 Slot 6 R2C x16 PCIe Low profile Half length x16 Slot 7 R4A x16 PCIe Full height Half length x16 Memory specifications The system supports the following memory specifications for optimized operation Table 10 Memory specifications DIMM type DIMM rank DIMM capacity DIMM Rated Voltage and supported speed Speed Single Processor Dual Processor RDIMM Dual rank 32 GB 64 GB DDR4 1 2 V 3200 ...

Страница 13: ...0 mA in USB 2 0 and 150 mA in USB 3 0 A device may draw a maximum of 5 unit loads 500 mA from a port in USB 2 0 6 900 mA in USB 3 0 NOTE The USB 2 0 interface can provide power to low power peripherals but must adhere to USB specification An external power source is required for higher power peripherals to function such as external CD DVD Drives NIC port specifications The system supports up to tw...

Страница 14: ...ronmental specifications NOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals Documents on www dell com support home Table 17 Operational climatic range category A2 Temperature Specifications Allowable continuous operations Temperature ranges for altitudes 900 m 2953 ft 10 35 C 50 95 F with no direct sunlight on th...

Страница 15: ...00 Hz all operation orientations Storage 1 88 Grms at 10 Hz to 500 Hz for 15 minutes all six sides tested Table 20 Maximum shock pulse specifications Maximum shock pulse Specifications Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axis one pu...

Страница 16: ...ng table defines the limitations that help avoid any damages to the IT equipment and or or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer Tab...

Страница 17: ...a center and non data center environments Table 25 Gaseous contamination specifications Gaseous contamination Specifications Copper Coupon Corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 2013 Silver Coupon Corrosion rate 200 Å month as defined by ANSI ISA71 04 2013 NOTE Maximum corrosive contaminant levels measured at 50 relative humidity Thermal air restrictions ASHRAE A2 envi...

Страница 18: ...Table 26 Status LED indicators and descriptions Icon Description Condition Corrective action Drive indicator The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and en...

Страница 19: ...Reseat the PSU If the problem persists see the Getting help section Memory indicator The indicator turns solid amber if a memory error occurs Check the System Event Log or system messages for the location of the failed memory Reseat the memory module If the problem persists see the Getting help section PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the s...

Страница 20: ...ID button to switch to system health mode Solid amber Indicates that the system is in fail safe mode If the problem persists see the Getting help section Blinking amber Indicates that the system is experiencing a fault Check the System Event Log for specific error messages For information about the event and error messages generated by the system firmware and agents that monitor system components ...

Страница 21: ...blet connected is recognized Powers off Indicates that the laptop or tablet is unplugged LCD panel The LCD panel provides system information status and error messages to indicate if the system is functioning correctly or requires attention The LCD panel is used to configure or view the iDRAC IP address of the system For information about the event and error messages generated by the system firmwar...

Страница 22: ... Steps 1 To view the Home screen press one of the three navigation buttons Select Left or Right 2 To navigate to the Home screen from another menu complete the following steps a Press and hold the navigation button till the up arrow is displayed b Navigate to the Home icon using the up arrow c Select the Home icon d On the Home screen press the Select button to enter the main menu Setup menu NOTE ...

Страница 23: ...or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status The activity LED indicator ...

Страница 24: ... status indicators may be used Table 34 Drive indicator codes Drive status indicator code Condition Blinks green twice per second Indicates that the drive is being identified or preparing for removal Off Indicates that the drive is ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is powered on Drives are not ready for removal during th...

Страница 25: ...11 2 Use the up arrow and down arrow keys to select System Utilities Launch Diagnostics 3 Alternatively when the system is booting press F10 select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Results System diagnostic controls T...

Страница 26: ..._SLP_SUS_N PCH_RSMRST_N still asserted Config check Waiting for BMC to boot PCH_RSMRST_N de asserted Waiting for PWR button 12V EN Waiting for PSU PG 3 3V_AB EN Waiting for 3 3V A B PG BP VRs EN Waiting for BP PG MEM VPP EN Waiting for MEM VPP PGs MEM VDDQ EN Waiting for MEM VDDQ PGs MEM VTT EN Waiting for MEM VTT PGs CPU VCCIO and PCIe clocks EN Waiting for CPU VCCIO PGs CPU VCORE VSA EN Waiting ...

Страница 27: ...MEM B B B B B Internal VR Issue on CPU B B AUX Power Failsafe Table 40 Pfault or failsafe errors LED sequence Pfault or Failsafe Errors LED7 LED6 LED5 LED4 LED3 LED2 LED1 Description B 12V Failure B 5V BP0 Failure B 5V BP1 Failure B 5V BP2 Failure B 3 3V A Failure B 3 3V B Failure B 5V SW Failure B 1 05V SW Failure B CPU1 VCORE Failure B CPU2 VCORE Failure B CPU1 VCCIO Failure B CPU2 VCCIO Failure...

Страница 28: ...B CPU2 MEM345 VPP Failure B CPU1 MEM012 VDDQ Failure B CPU1 MEM345 VDDQ Failure B CPU2 MEM012 VDDQ Failure B CPU2 MEM345 VDDQ Failure B V_PVNN SW Failure B 1 8V SW Failure B V_VSB11 SW Failure B V_VSBM SW Failure B NDC Failure B 2 5V SW Failure 28 System diagnostics and indicator codes ...

Страница 29: ... Assessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices that allow you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Introduce more test options for extra information about the failed devices run a thorough test View status messages that inform you if tests are completed successf...

Страница 30: ...Log tab 5 Close the Embedded System Diagnostics utility 6 To leave the diagnostics click Exit 7 Click OK when prompted and the system reboots Running the Embedded System Diagnostics from the Dell Lifecycle Controller To run the embedded system diagnostics from the Dell Lifecycle Controller 1 As the system boots press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics 30 Enhanced Preboot Sy...

Страница 31: ...You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE It is recommended that you always use an antistatic mat and ant...

Страница 32: ...om support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product se...

Страница 33: ...r storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case wi...

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