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S e t u p a n d Q u i c k Re f e r e n c e G u i d e
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.dell.com | support.dell.com
This limited warranty does not cover any items that are in one or more of the following
categories: software; external devices (except as specifically noted); accessories or parts added
to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell
system through Dell’s system integration department; accessories or parts that are not installed
in the Dell factory; or Dell Software and Peripherals products. Monitors, keyboards, and mice
that are Dell-branded or that are included on Dell’s standard price list are covered under this
limited warranty; all other monitors, keyboards, and mice (including those sold through the
Dell Software and Peripherals program) are not covered. Batteries for portable computers are
covered only during the initial one-year period of this limited warranty.
Limited Warranty Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products
covered under this limited warranty that are returned to Dell’s facility. To request warranty
service, you must contact Dell’s Customer Technical Support within the warranty period. To
request warranty service, you must contact Dell’s Customer Technical Support within the
warranty period. See "Contacting Dell" or "Getting Help" in your customer documentation to
find the appropriate contact information for obtaining customer assistance. If warranty service
is required, Dell will issue a Return Material Authorization Number. You must ship the
products back to Dell in their original or equivalent packaging, prepay shipping charges, and
insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the
repaired or replacement products to you freight prepaid if you use an address in Canada, where
applicable. Shipments to other locations will be made freight collect.
NOTE:
Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any
other storage device(s) in the product(s). Remove any removable media, such as floppy disks,
CDs, or PC Cards. Dell does not accept liability for lost data or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts
made by various manufacturers in performing warranty repairs and building replacement
products. If Dell repairs or replaces a product, its warranty term is not extended.
Limited Warranty Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an exchange
basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement
parts for the Dell hardware product(s) covered under this limited warranty when a part requires
replacement. You must report each instance of hardware failure to Dell’s Customer Technical
Support in advance to obtain Dell’s concurrence that a part should be replaced and to have
Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in
Canada, where applicable. Shipments to other locations will be made freight collect. Dell will
include a prepaid shipping container with each replacement part for your use in returning the
replaced part to Dell. Replacement parts are new or reconditioned. Dell may provide
replacement parts made by various manufacturers when supplying parts to you. The warranty
term for a replacement part is the remainder of the limited warranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process
for returning replaced parts, and your obligation to pay for replacement parts if you do not
return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on
the date of the exchange.
You accept full responsibility for your software and data. Dell is not required to advise or
remind you of appropriate backup and other procedures.