
Table 5. Diagnostics LED codes (continued)
Diagnostic light codes
Problem description
2,2
System board failure, corrupt BIOS, ROM error
2,3
No memory/RAM detected
2,4
Memory/RAM failure
2,5
Invalid Memory installed
2,6
System board error, chipset error, clock failure, gate A20 failure, super I/O
failure, keyboard controller failure
3,1
CMOS battery failure
3,2
PCIe or video card/chip failure
3,3
Recovery Image not found
3,4
Recovery Image found but invalid
3,5
Power Rail Failure
3,6
Paid SPI volume error
3,7
Intel (ME) Management Engine error
4,2
CPU power cable connection issue
Diagnostic error messages
Table 6. Diagnostic error messages
Error messages
Description
AUXILIARY DEVICE FAILURE
The touchpad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device
option in the System Setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the microprocessor has failed.
Contact Dell
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to commands from the
computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be faulty or improperly
seated. Reinstall the memory modules or, if necessary, replace
them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the hard drive tests in
Dell Diagnostics
.
DRIVE NOT READY
The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
ERROR READING PCMCIA CARD
The computer cannot identify the ExpressCard. Reinsert the
card or try another card.
EXTENDED MEMORY SIZE HAS CHANGED
The amount of memory recorded in non-volatile memory
(NVRAM) does not match the memory module installed in the
computer. Restart the computer. If the error appears again,
Contact Dell
78
Troubleshooting
Содержание D24M
Страница 25: ...Steps 1 Rotate the PSU hinge towards the base of the computer Disassembly and reassembly 25 ...
Страница 30: ...Steps 1 Lift the side of the PCIe holder to release it from the graphics card 30 Disassembly and reassembly ...
Страница 62: ...Figure 5 Heatsink assembly 125 W CPU 62 Disassembly and reassembly ...
Страница 71: ...Disassembly and reassembly 71 ...
Страница 73: ...Disassembly and reassembly 73 ...
Страница 76: ...28 M 2 2230 PCIe x1 slot keyed E for WiFi and Bluetooth card 76 Disassembly and reassembly ...
Страница 93: ...Cable cover 93 ...
Страница 98: ...Figure 14 Front rubber feet installation 98 Chassis rubber feet ...