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1-2 Dell Latitude System Information
DELL CONFIDENTIAL - Preliminary 1/21/00
(Rev. 11/3/98) FILE LOCATION: J:\projects\10-01000\10-01288.del\users\joe\SIGs\Fi-
*HOS
Dell provides a number of tools to help you if your computer does not perform as
expected. For information on these help tools, see the “Getting Help” section in the
online User’s Guide .
If you have a computer problem and are unable to access the online User’s Guide , use
the Dell Diagnostics to help you determine the cause of the problem and to help you
solve it. The Diagnostics are on the System Software CD that came with your
computer.
NOTE: Run the Diagnostics before you call Dell’s technical support because the diag-
nostic tests provide information you may need when you call.
To start the Diagnostics, perform the following steps:
1. Turn off the computer.
2. Undock the computer if you have it docked.
3. Turn on the computer.
4. Press <F2> at the Dell BIOS splash screen to access the System Setup menu.
5. Select the following boot sequence:
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Boot First Device: Diskette Drive
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Boot Second Device: CDROM / DVDROM Drive
‡
Boot Third Device: Internal HDD
6. Insert the System Software CD into the CD-ROM drive.
7. Turn the computer off.
8. Turn the computer on.
The system restarts and automatically begins to run the Diagnostics.
9. When you have completed running Diagnostics, remove the Dell System Soft-
ware CD from the CD-ROM drive.
To change the boot sequence, repeat steps 1 through 5, customizing the boot
sequence to fit your needs. Restart your system.
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